2019 Nextiva Reviews & Ratings: Capterra, GetVoIP, TrustPilot
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2019 Nextiva Reviews & Ratings From Top Sources & Verified Users

If you’re on the lookout for a business VoIP phone service to streamline communications with your internal teams and customers, you might want to consider Nextiva. In this post, we go into some of our genuine Nextiva reviews, top features, and pricing.

Here’s a quick overview:

What is Nextiva?

Nextiva is a cloud-based communication and collaboration solution designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service, Nextiva now serves over 150,000 businesses in the United States.

Related: Customer Service is #1 for Nextiva. Check out the top 30 customer service tips we swear by!

Nextiva’s products and services:

Nextiva’s unique cloud solutions serve businesses of all sizes and also specifically small businesses with services that start at just $19.95 a month! Our feature-rich business VoIP phone service and other cloud solutions are also ideal for:

Related: The Ultimate Business VoIP Phone System Buyer’s Guide

But wait, there’s more

While our individual products work well alone, they work even better together. How? Introducing NextOS. It’s the technology that powers our all-in-one communications platform and there’s no better place to get a pulse of your end-to-end customer journey.

Want to see what NextOS can do for you? See our bundle plans and pricing here.

2019 Nextiva Reviews and Customer Feedback

Top reviews from GetVoIP

Also, here’s why Shelby American, Inc vouches for Nextiva. Hint: Exceptional call quality and reliable service.

1) “Nextiva’s one of the best UCaaS providers we’ve seen!”

Nextiva Reviews: Customer Review 1

2) “Nextiva makes our life easier”

Nextiva Reviews: Customer Review 2

Top reviews from Capterra

Concordia Care Inc. loves that we’re HIPAA compliant and is a fan of the Nextiva App. See why >>

3) “Amazing service and platform”

Nextiva Reviews: Customer Review 3

Pros:

– Increased business productivity, profitability and communications processes, all with one new system.
– Fast setup and quick onboarding
– Saved time and energy with the implementation from Nextiva’s service team
– Cost effective but feature-rich

Cons: None

Overall: Highly recommends Nextiva for their overall process, professionalism, and product.

4) “Nextiva made a tough transition easy”

Nextiva Reviews: Customer Review 4

Pros:

– Offers a complete and fitting solution based on business needs
– Full stack solution that’s highly flexible
– Easy to master and is cost effective

Cons: Limited integrations

Overall: Happy with Nextiva’s platform, costs, functionality, and timing.

Top reviews from Trustpilot

Have you tried NextOS 3.0 yet? Well, the Children’s Museum of Phoenix did and this is what they think.

5) “It’s everything we need for communications!”

Nextiva Reviews: Customer Review 5

6) “A solid choice for a simple and safe UCaaS system

Nextiva Reviews: Customer Review 6

Top reviews from Fit Small Business

7) “Making the switch to Nextiva was easy”

Nextiva Reviews: Customer Review 7

8) “We reduced response times and hold times”

Nextiva Reviews: Customer Review 8

Nextiva’s Business Phone System: Plans and Pricing

When it comes to choosing your business phone system, there are a number of questions you may have:

And so, to make things easier for you, our three-tiered pricing system breaks down exactly what features you’ll get on what plan.

Office Pro – As low as $19.95 per month

  • Lowest Cloud PBX phone plan
  • Free Number Porting
  • Advanced Call Management
  • No Setup Fees

MOST POPULAR: Office Pro Plus – As low as $20.95 per month

  • Conference Bridge
  • Nextiva Mobile App
  • Team Presence
  • No Setup Fees

Office Enterprise – As low as $27.95 per month

  • Call Recording
  • Nextiva Anywhere
  • 3 Professionally Recorded Greetings Included
  • No Setup Fees

See How Nextiva May Work for You

Choosing a whole new business phone service or communications platform is no joke. But maybe it’s time to break up with your landline especially considering how much you’ll save in terms of setup time and running costs.

Make sure you and your team truly understand how VoIP phones work and how it stacks up against landlines before you make a move.

Related: Meet our customers and see how Nextiva helps them get ahead in 2019.

Nextiva is perfect for those businesses that need a complete UCaaS solution with custom configurations and on-demand support. Beyond this, we also offer PBX SIP trunking as well as Nextiva Drive for cloud storage.

Don’t just take our word for it! See what Conan, West Coast Trial Lawyers, and Bauformat say about us.

Like what you see here? There’s more! Let’s get you started.

About the author

Yaniv Masjedi joined Nextiva in 2008 and currently serves as the Vice President of Marketing, focusing on marketing strategies and customer success. He graduated Summa Cum Laude from UCLA.
 

Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.