Work Your Biz Wednesday: 9 Surefire Ways to Build Customer Loyalty

By November 15, 2017 No Comments

You give loyalty, you’ll get it back. You give love, you’ll get it back. -Tommy Lasorda

That’s excellent advice, especially coming from a man who won two World Series titles managing the Los Angeles Dodgers.  In business, as in baseball and business, customer loyalty is the cornerstone upon which all other successes can be built.

Now THAT'S loyalty.

NextCon Cares 2017

Nextiva Cares Supports Vegas Community and Life Rocks Foundation

By November 6, 2017 No Comments

The month of October began with a tragic event very close to the Phoenix community – the Las Vegas shooting on October 1st.  As 59 innocent people had their lives taken and hundreds more injured for no reason at all, the world wondered if there was any good left in humanity.  Despite the massive loss that has affected millions of Americans, many of us came together to do what we could to help our neighbors. 


Mondays with Mike: Pump Up the Volume! 5 Growth Strategies

By October 30, 2017 No Comments

Wouldn’t it be awesome if your business showed strong, steady growth all on its own?  If you could just start the company up and sit back and watch the profits roll in?   It’s a nice fantasy, but we all know it isn’t that easy.  Growth takes work.  Whether you’re trying to increase profits, generate revenue for an expansion, or fund a special project, we all struggle with keeping our business on the upward track.


5 Winning Moments from the Last Day of NextCon17

By October 26, 2017 No Comments

It’s official: NextCon17 was one for the books! The three-day, sold-out event included information-packed sessions from some of the world’s top customer experience leaders, it brought together Nextiva vendors and channel partners and provided the perfect stage for music legend Bret Michaels to rock out!

Just in case you missed it, here are five highlights from day three (in countdown order) –


Top 10 Highlights from NextCon Day 1

By October 24, 2017 No Comments

NextCon17 has arrived! After months of planning, today over 830 attendees arrived at Talking Stick Resort in Scottsdale, AZ, to listen to a full day of sessions about how to achieve high levels of customer experience and business growth.

Panels were captivating; speeches were funny, heartwarming, and informative; and attendees spent the day feverishly documenting every nugget of wisdom in their notebooks and on their laptops.