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A parallel dialer is an outbound calling system that places multiple, simultaneous outbound calls per available agent. Here are the benefits.
Power Dialers: Pros, Cons & Alternatives
Need to ramp up your outbound dialing? This guide to power dialers weighs the pros and cons to help you see if there are better
Don’t Track 15+ Customer Success Metrics. These 7 Are Enough
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Use these CX strategies to improve customer experience in financial services. Discover the key challenges and how to address them.
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