A Quick Course on Emotions Quotient (EQ) Development

By March 22, 2017 No Comments

More small business owners are aware of the importance of using a management style that incorporates emotional sensitivity with brainpower and developing your emotions quotient (EQ). However, some small business owners are naturally more about numbers than feelings, so it’s easier said than done.

The good news is that increasing your EQ is a learnable skill if you're willing to practice. If you want to be less like Miranda Priestly in The Devil Wears Prada and a bit more like Willy Wonka (well, except with the bad kids…), the following 5 tips can send you on the road toward sensitivity.


Mondays with Mike: What Can the Super Rich Teach You?

By March 20, 2017 No Comments

I’m a big fan of learning from the people I admire, and while I certainly know that money isn’t everything, I do take notes when I encounter a successful business person who’s made it big.  Why?  Because I already have a firm handle on my values and needs, but I can certainly learn more about how to scale my business for big growth.  Here’s what I’ve observed:


Work Your Biz Wednesday: How WiFi Can Improve Your Customer Experience

By March 15, 2017 No Comments

If you’re looking for ways to make customers spend more time in your retail business, restaurant, or shop, here’s one to consider: offering free wifi to customers. By providing a service that just about everyone needs, you’re building in value to your customers and giving them a reason to stay longer in your place of business. Not only that, but you could boost sales by up to 50%!


Mondays with Mike: Branding Done Right!

By March 13, 2017 No Comments

We all understand how important brands can be.  There are brands that signify all over the world.  Nike.  Harley Davidson.  Starbucks.  These are companies that are more than just the products they sell.  They’re lifestyles.  They’re statements, both about the company and the consumers who choose them.

If you think bold, memorable branding is only available to big companies with massive marketing budgets, think again!  No matter your industry, you can cultivate a unique brand that resonates with your clients.  Want to know how to do it?


Work Your Biz Wednesday: How to Stop Procrastinating and Start Writing That Book

By March 1, 2017 No Comments

If you’re like a lot of entrepreneurs, you dream of writing a book on your area of expertise. The thing is, while many have this dream, far fewer actually realize it, and that’s a shame.

What’s stopping them? Usually self doubt and time. They aren’t secure in their ability to write a great book (or set their sights so high they’ll never reach their goal of creating a bestseller) or they simply don’t have (or make) the time to dedicate to the project.

Having published my own book (and with more books in my future), I have a thing or two to say on the subject.


5 Things to Consider Before Allowing Personal Beliefs to Drive Small Business Operations

By February 28, 2017 No Comments

Many years ago, I learned some lessons about negotiating deals by watching how my dad managed to sell an interesting piece of furniture from our old home at an unimaginably high price. The information I gleaned is timeless, I incorporated it into my personal belief system and I will probably use it forever.

Unfortunately, not all personal beliefs have that kind of staying power, particularly within your small business. Some concepts become outdated and others are too personal to use within a diverse community of employees and customers. Think twice before you incorporate these 5 belief-based concepts into your small business.