What is CPaaS?

By September 11, 2018 No Comments

Have you ever heard the term CPaaS and asked yourself, “What is CPaaS?” In today’s growing SaaS industry, it can be hard to keep track of all these acronyms, let alone just trying to figure out which solution your business needs.

At Nextiva, we’re here to help. We’ve designed this in-depth guide to answer three main questions:

  • What is CPaaS?
  • What are the advantages of CPaaS?
  • Is CPaaS the right solution for businesses?
CRM Investment

CRM Investment: What You Should Consider

By September 7, 2018 No Comments

When it comes to investing in digital tools for your business, figuring out where to put your money may seem difficult. Take customer relationship management (CRM) software tools, for example. A CRM investment is much harder to conceptualize than purchasing a new work vehicle or hiring an extra sales person, where you can easily see the connection between your investment and the return it generates. If you are not exactly sure about how a CRM investment will benefit your business, there is no way to know if it will be worth the money. 

what is hosted pbx

What is Hosted PBX?

By September 7, 2018 No Comments

Hosted PBX (Private Branch Exchange) is a telephone exchange system that’s accessible over a cloud-based IP network. Because it’s cloud-based, access to this telephony solution is granted entirely over the internet, cutting down on hardware and software costs.

There are many reasons you might suddenly be seeing or hearing the name “Hosted PBX” (also known as cloud PBX and hosted VoIP) everywhere. It’s quickly becoming one of the most popular voice communication solutions for businesses today, because it cuts down on costs significantly while providing users with a suite of features that traditional PBXs can’t compete with.

VoIP cost

VoIP Cost Breakdown

By September 6, 2018 No Comments

VoIP, or voice over internet protocol, is almost always capable of saving you money as compared with older, legacy phone systems. That's because providers make use of cloud-based technologies with large-scale efficiencies to bring VoIP costs down for customers.

Yet like a lot of information technology services, the costs around Voice over IP (VoIP) varies. It depends on the exact choices you make when you buy.

voicemail to email

6 Benefits of Voicemail to Email

By September 5, 2018 No Comments

Business professionals today have to deal with more forms of communication than ever before, which is why voicemail to email is such a wonderful feature. 

There is a constant stream of emails, faxes, text messages, phone calls and voicemails coming in, and you’re expected to keep up with all this information, make sense of it all, and to get back to these people in all these different locations.