World-class network security

& reliability.

Hari Ravichandran

Secure to the core. A network built
for modern business.

Security Overview

Physical Security

Network Security


Powerful People

24/7+365 Monitoring

Our data centers are protected by multiple layers of security with equipment and procedures that control, monitor, and video-record access to the facility.

Disaster Planning

Every data center is prepared with a full uninterruptible power source (UPS) that has N+1 (or greater) redundancy, back-up generators, and the best uptime in the industry.

Controlled Climate

Biometric Checkpoints

Access to our servers requires going through five checkpoints, including security stations with guards, mantraps, and biometric hand readers.

Environmental Security

Our geographic network is designed strategically so risk of service interruption or data loss due to natural disaster is mitigated.

Audited and Certified

Every Nextiva data center meets the security standards set by the ISO/IEC 27001 certification.

Call Encryption

We can protect every communication transmission with Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption between all endpoints to prevent interception and protect your privacy.

Penetration Testing

We conduct regular third-party audits including white-hat hacker communities, in addition to 24/7 monitoring, so if there is ever a vulnerability, we’ll find it immediately.

Fraud Mitigation

We monitor your account calling activity for any irregular or suspicious patterns to prevent fraudulent charges. We also provide proactive measures with our access control policies and usage throttling.

Diverse Network

Every PoP has three or more diverse internet peers. We select the top internet carriers at each PoP region to ensure fast and reliable connections for every customer.

SD-WAN Support

We support SD-WAN solutions from VeloCloud, Cisco, Meraki, and 128Technology, enabling voice traffic protection to all Nextiva PoPs.

Speed Test

We offer full end-to-end VoIP testing from your locations to all Nextiva PoPs, so before we get started we can validate your connection and proactively troubleshoot any VoIP issues that may occur.

Employee Training

Every Nextiva employee participates in annual, mandatory security training.

Developer Training

All Nextiva engineers and developers undergo dedicated security training to ensure our networks and applications are built securely from the ground (and code) up.

Open Minded

We embrace the technology community and their brilliant minds for help in improving our products. We even chose a CTO who is an open-source celebrity as the Chairman of Apache Foundation.

Certificates & Compliance

ISO/IEC 27001
SOC 2 Compliance
PCI Compliance
HIPAA Compliance