What is Nextiva, and what can it do?

Nextiva is a Business VoIP service provider with superpowers. Nextiva enables businesses to work from anywhere with voice, text messaging, video conferencing, CRM, live chat and online surveys in one platform. Thousands of business owners trust Nextiva. In 2020, Nextiva was ranked the best overall business phone service by U.S. News & World Report.

How much does Nextiva cost?

Nextiva starts at $19.95 per month per user, depending on the number of users and contract length. To complement your internet phone service , you also get access to an entire suite of business applications to maximize your productivity. Compared to traditional PBX systems (typically located on-premises), a cloud PBX system costs 60% less.

Is VoIP cheaper than a landline?

Our analysis concludes that a VoIP phone system is less expensive than traditional landlines. VoIP (Voice over Internet Protocol) offers twice the audio bandwidth and costs up to 60% less than traditional PBX (Private Branch Exchange) telephone systems. Additional features like toll-free numbers, unlimited calling, online faxing, call routing, and many VoIP features are included. Switching to a VoIP provider like Nextiva will reduce your expenses significantly.

How do I get a phone number for my business?

To get a business phone number , follow these three steps: Choose a small business phone system. We recommend using a cloud-based business phone service for the best performance and flexibility. Reserve or port your numbers. You will be guided to register your number with your phone service. If you have existing numbers, we’ll help you port them in. Select your VoIP phones. Purchase or lease multi-line desk or conference phones from your VoIP provider. Or, simply download the Nextiva mobile app for instant calling. Call us at (800) 799-0600 to evaluate your business communication needs, and we’ll help you pick the right solution.

Can I use my existing number with Nextiva?

Yes, if you already have one or more phone numbers for your business, you can move them over through a process known as porting. We will need a digital signature on a Letter of Agency (LOA) to move your service to our cloud VoIP system . Don’t worry, we’ll ensure everything goes smoothly.

How do I make a conference call with Nextiva?

You can easily host a team meeting over the Nextiva App, or set up a dedicated conference bridge. Nextiva offers unlimited conference calls without any time limits. Conference calls with Nextiva take place over a high-definition VoIP line for maximum clarity for all participants. Conference bridge - Nextiva provides its users with dedicated conference lines so you can invite anyone to join the call. Additional moderator capabilities are available for join messages, role call, and more for enhanced security. Group calls in the Nextiva App - You can communicate with your group in the Nextiva App. If the host has one conference bridge, everyone can jump on a quick conference call. N-way calling - For calls with up to six participants, you can dial them in with the Conference button or the New Call button, respectively. Top conference calling features include: Instant setup Robust moderator controls Optional lecture mode (auto mute) Participant greetings On-demand roll call Meeting recordings High-definition call quality

How does Nextiva help companies work remotely?

Nextiva offers a complete platform that enables people to work from home with its audio conferencing and VoIP solutions. Here are some of the ways Nextiva helps people work from anywhere: Cloud Phone System - Manage your company’s business phone software over the internet while keeping your staff connected. Conference calling - Dial in to connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely. Desktop sharing - Share your screen with team members and customers (no matter their operating system) for seamless collaboration. Instant messaging and Chat - Instantly chat with other team members for quicker response times, just like if you were chatting in the office. Team presence - Quickly see when another person is busy, on a call, or available, to reduce conflict and allow for more efficient communication. Video calling - There is no need to travel when you can connect face-to-face, using one-to-one HD video calls with other Nextiva App users. Voice calling - You don’t need a cell phone or desk phone when you can manage calls directly from our business phone app. Advanced features - Call analytics, call logs, customizable hold music, auto attendant, call recording, call forwarding, caller ID, and more.

Does Nextiva offer a CRM?

Yes, Nextiva offers two different CRM products for businesses looking for more than just business phone software: Sales Pipeline CRM : Never let leads slip through the cracks. Track deals through your sales pipeline and shorten your sales cycle. Our suite of tools equips your sales team to close deals faster. CRM for customer support : Manage inbound and outbound cases with ease. Powerful tools multiply your team’s productivity and keep customers informed.

Can I use VoIP on my cell phone?

Yes, you can enjoy all the benefits of VoIP on your smartphone or tablet, even if you don’t have coverage. If you have an internet connection, you can complete calls with Nextiva. The Nextiva App is available for iOS, Android at no additional charge with voice plans. Don't get tied down by on-premises PBX systems. Stay connected from anywhere with Nextiva.

Does Nextiva offer monthly plans?

Nextiva offers many flexible options, all built to meet your needs. You can choose a monthly plan with no commitment. Maximize your savings by committing to a contract term for 12, 24, or 36 months. For more information, visit the Nextiva Pricing page.

Nextiva was founded in 2006 on the premise of delivering Amazing Service . It’s not a tagline—it’s our not-so-secret advantage that no one else can beat. From the personalized training and support to our engineers that maintain a scalable network, every customer benefits from our obsessive focus on delivering a superior experience. Thousands of businesses trust Nextiva for its unbeatable network reliability . Nextiva customers experienced zero outages since 2018. You get more than just a dial tone; you get peace of mind. We've bootstrapped millions into developing our platform and serving our community . Happy employees = happy customers. Nextiva has over 1,000 team members who are all personally driven to provide you with the best customer service you won't find anywhere else. Critics from U.S. News & World Report said Nextiva is the “best overall phone service” for businesses—outperforming nine other competitors. The technology review platform G2 rates Nextiva as the Easiest to Use, making it a great fit for any business. Our innovative approach has led to us making the Deloitte Technology Fast 500 List five times .

Which companies use Nextiva?

You probably recognize a few of our top customers: Taco Bell , Shelby American , Buffalo Bills , Conan O’Brien , Barstool Sports , and DirectBuy . Nextiva also caters to boutique, specialized small businesses. Examples include insurance agencies , wineries , nail salons , motorcycle rentals , and so many more. You also don’t need to be technical to use Nextiva. Our experts will walk you through every step of the way so you can grow your business and not mess with a PBX. (But, if you like to tinker with PBXs, you’ll enjoy using the ultra-reliable SIP Trunking product.) No matter how or where you work, Nextiva will help you stay in touch with customers and grow your business. From small startups to global brands, we’ve got you covered.

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