Icon Image Service Delivery

Amazing Service™ delivered no matter the size of the account.

Nextiva will work with you to determine the best Amazing Service® Delivery Package to serve your current needs, future scale, and budget.

Service delivery

Trusted by forward-thinking companies:

TrustRadius

#1 Most Loved on TrustRadius 2024

Trustpilot

2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice

Take your business to the next
level.

Every customer is different. Some need a little help, some need a lot. We’re all about making
sure you get exactly what you need to succeed.

How do we make sure
you’re set for success?
Dedicated one-to-one attention. We’ll work with you to understand what your goals are as a business and then use that information to build a custom solution just for you.
Not sure if you need
a custom solution?
That’s okay, too. Simply choose one of our packaged solutions and scale up as needed.

Choosing the right fit
Amazing Service Package to serve your current needs, future scale, and budget.

Small Arrow right icon Medium business

You can always add more to your package!

Add more users

Add new locations

Add remote live training

Starter

Key Features:

  • Checkmark icon The Consultation call
  • Checkmark icon Online training provided in the video hub
  • Checkmark icon Configuration of your Nextiva account
  • Checkmark icon Testing and Go-Live Appointment

Choice

Key Features:

  • Checkmark icon First 50 Users included, limit 100 Users
  • Checkmark icon Best Practices Guidance and Support
  • Checkmark icon Installation and Go-Live Appointment
  • Checkmark icon First 3 Locations included
  • Checkmark icon Kick-Off Call
  • Checkmark icon Porting (Number Transfer) Support
  • Checkmark icon Standard 30 Day Project Timeline
  • Checkmark icon Professional Consultation
  • Checkmark icon 1 hour of Administrator training
  • Checkmark icon Assigned Implementation Manager
  • Checkmark icon Network Assessment
Medium Arrow right icon Large business

You can always add more to your package!

Add more users

Add new locations

Add remote live training

Elite

Everything included in Choice and:

  • Checkmark icon First 100 Users Included
  • Checkmark icon First 5 Locations Included
  • Checkmark icon Standard 60 Day Project Timeline
  • Checkmark icon Enterprise Level Project Management
  • Checkmark icon More Complex Setup Requirements
  • Checkmark icon 3 Hours of Remote Live Training Included

Elite+

Everything included in Elite and:

  • Checkmark icon First 250 Users Included
  • Checkmark icon First 7 Locations Included
  • Checkmark icon Standard 90 Day Project Timeline
  • Checkmark icon Assigned Technical Delivery Specialist
  • Checkmark icon 6 Hours of Remote Live Training Included
  • Checkmark icon Up to 30 Days / 10 Hours Post Go-Live Managed Service Time

Ultimate

Everything included in Elite+ and:

  • Checkmark icon First 500 Users Included
  • Checkmark icon First 10 Locations Included
  • Checkmark icon Customized Project Timeline
  • Checkmark icon Onsite Discovery Session (3 days, 1 location)
  • Checkmark icon Expert Onsite Install & Training (first location)
  • Checkmark icon 12 Hours Remote Live Training Included
  • Checkmark icon Up to 30 Days / 20 Hours Post Go-Live Managed Service Time
Project status

Keep track of what’s going on

Whether you pick our Starter package or need our Ultimate, Service Delivery will provide you with a dashboard to track your project status from start to finish.

Additional service delivery offerings

Nextiva Contact Center Implementation

Advanced Analytics & Akixi Reporting

Single Sign-On & Active Directory Sync Integration

Contact Center Digital Engagement & Media Streams

Third-Party Integrations

Advanced Contact Center Implementation

Queued Call Back Waiters

Interactive Virtual Agent (IVA)

Technical Project & Program Management

Onsite Device Installation

Customized Remote Training

Onsite Training and Support

Managed Services Packages (Post-Deployment)

Onsite delivery brochure

Get it today

The world’s best businesses deliver amazing experiences using Nextiva

860M+

Customers

471

Stores

Read the case study
Ikea Logo

21M+

Customers

40%

Cost Reduction

Read the case study
Tata Play

1.7B+

Parcels/Year

40%

Cost Reduction

Read the case study
DHL Logo

12,000

Locations

120

Countries

Read the case study
YMCA Logo
The San Antonio Spurs Partner with Nextiva

550+

Bakery Locations

Read the case study
Nothing Bundt Cakes

Trusted by millions
of users daily

G2 Rating


4.5/5

TrustPilot Rating


4.7/5

I’m a big fan of Nextiva

Steve Wozniak








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