The employee that
never clocks out.
XBert is your AI employee, trained on your business and working around the clock. It answers calls, handles chats, books appointments, resolves issues, and follows up so your team can focus on the work that matters.
Calls, texts, and chats. All covered by XBert AI.
Unanswered calls and ignored messages cost you customers. XBert works phone, text, chat, and email, handling inquiries, booking appointments, and following up without being asked. Your team stays focused on high-value work while XBert runs the frontline.
Sarah Mitchell asked about business hours and scheduled a consultation. Appointment confirmed.
Your AI employee, trained for your industry.
Any Business
If your business takes calls, XBert can handle them.
Home Services
Stop losing jobs because you can't answer while you're on-site.
Medical
Free your front desk from the phone so they can focus on patients.
Dental
Fill your chair schedule without your team chasing confirmations all day.
Legal
Never lose a client because their call went to voicemail.
Insurance
Quote requests and claims calls handled instantly, not after lunch.
Restaurants
Stop pulling staff off the floor to answer the phone.
Real Estate
Respond to leads in seconds, even while you're at a showing.
Salons & Spas
Book appointments automatically while your hands are full.
Automotive
Keep your techs in the shop, not stuck on the phone.
Property Management
Tenant calls and maintenance requests handled around the clock.
Works with your favorite tools and platforms
Handles tasks from
start to finish.
XBert picks up every customer interaction, resolves what it can on its own, and routes the rest to the right person with full context attached.
Conversations that sound
remarkably human.
These aren't scripted demos. Hear how XBert navigates real customer scenarios, picking up context, adapting tone, and closing the loop.
Patient intake
A patient calls with an urgent concern. XBert collects the relevant details and connects them with the right person on your team.
After-hours request
A customer reaches out after business hours needing an account update. XBert captures the details and queues everything for follow-up.
Reservation update
A caller needs to modify an upcoming reservation. XBert takes care of the change and wraps up the conversation on its own.
An AI employee you can trust
with your customers.
XBert runs on Nextiva's enterprise-grade platform. Your data is encrypted, your customers are protected, and every interaction is logged and auditable.
Trained on your knowledge base
XBert absorbs your services, policies, hours, and frequently asked questions, then uses that knowledge to give accurate, grounded answers every time.
Full visibility, full control
Define exactly what your AI employee can and can't do. Every conversation is recorded, transcribed, and available for review. Nothing happens in a black box.
Knows when to pass the baton
Complex or sensitive situations get routed to your team instantly, with the full conversation attached so no one starts from scratch.
Industry-recognized compliance
Nextiva holds the certifications that regulated industries demand, so your AI employee meets the same standards your business does.
Get Started with XBert
Add XBert to your Nextiva plan. No long-term contracts. Start today and scale as you grow.
Per 99 interactions, then $0.99 per interaction after
- Answer unlimited calls 24/7
- AI text messaging and live chat
- Calendar and CRM integration
- Automatic appointment booking
- Full call transcripts & analytics
- Smart handoff to your team members
Free professional setup
Our expert team members will set up and configure your AI for free, tailored to your business.
Included:
- Custom AI training for your business
- Calendar & CRM integration setup
- Custom greeting and voice selection
- Live testing and optimization
*Additional fees may apply for complex custom integrations.
Common Questions About
Your AI Employee
What does "AI employee" actually mean?
XBert is an AI-powered team member that works autonomously inside your business. It fields customer calls, responds to messages, schedules appointments, resolves common requests, and hands off anything complex to the right person without needing supervision.
How does XBert get up to speed on my business?
You provide your business details (services, hours, policies, common questions, and workflows), and XBert builds a working knowledge base from them. Every response it gives is grounded in your actual information, not generic AI output.
Do I have control over what XBert handles?
Completely. You decide which tasks XBert manages on its own and where it should escalate. Every conversation is automatically recorded and transcribed, so you can review any interaction at any time.
What if a situation is too complex for XBert?
XBert recognizes when a conversation needs a human touch and immediately transfers it, along with the full transcript and context, so your team picks up right where XBert left off. No awkward re-explanations.
How is customer data protected?
XBert operates on Nextiva’s enterprise-grade infrastructure, which is PCI DSS compliant, HIPAA compliant, and SOC 2 audited. Customer conversations and data are encrypted, auditable, and held to the same standards as the rest of Nextiva’s platform.
How quickly can I get XBert running?
Fast. Share your business details (services, policies, hours, and common questions), and XBert is ready to start taking conversations. There’s no drawn-out implementation or complicated technical setup.
Your AI employee is ready to start.
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