Real estate moves fast.
So should every response.
Agents, brokers, and property managers manage every client conversation in one place — so deals move faster and clients stay informed.
Every lead gets a response. Instantly.
48% of buyer leads never receive a response, and 78% of buyers work with the first agent who replies. XBert AI qualifies leads, books showings, captures property preferences, and routes hot prospects to the right agent. Your team focuses on closings, not callbacks.
Amanda Torres called about the 4-bed listing at 742 Maple Ridge Drive. Property confirmed active. Showing booked with Rachel Kim.
Every lead answered instantly
Buyers and sellers inquire at all hours. XBert responds in seconds, qualifies the inquiry, and books a follow-up with the right agent.
The right agent, every time
AI identifies what the caller needs and routes them to the right agent with full context. No leads falling through the cracks.
Lead capture that runs itself
AI captures buyer details, checks listing availability, and books showings without your team picking up the phone.
Works with Follow Up Boss, kvCORE, and more
Integrates with the real estate CRM and lead management tools your brokerage already uses. No rip and replace.
Works with your brokerage's favorite tools
The numbers behind modern real estate.
Of real estate leads are lost due to poor follow-up processes.
WiFi TalentsOf buyers work with the first agent who responds to their inquiry.
NAR, 2025Of interested real estate leads never receive a single response from an agent.
Inman, 2025Average lead response time across industries. In real estate, most buyers have moved on.
Harvard Business ReviewMore likely to qualify a lead when responding within 5 minutes versus 30 minutes.
MIT Lead Response StudyCustomers will leave a brand they love after just one bad experience.
PwCOf callers who reach voicemail won't leave a message. They move on to another agent.
ForbesOf real estate agents have integrated AI tools into their business.
HousingWireXBert AI handles real conversations.
Listen to XBert handle real conversations across industries. It understands intent, responds naturally, and resolves issues on its own.
Restaurant reservation
Hear XBert confirm reservations and answer menu questions for a busy restaurant.
Healthcare appointment
Experience XBert scheduling patient visits and managing after-hours calls for a medical office.
Legal client inquiry
Hear XBert qualify new client inquiries and route to attorneys with full context.
Smart routing.
No complex setup.
XBert qualifies every incoming lead, captures property preferences and budget, books showings, and routes by territory and deal stage so your agents spend time with serious buyers.
Explore More:
Built to perform.
Built to protect.
XBert is built on Nextiva's enterprise-grade infrastructure. Your client data stays safe, every transaction stays confidential, and you stay in control.
Every conversation protected
Client financial details, pre-approval information, and contract discussions are encrypted across all channels. Nextiva's SOC II-audited platform meets the security expectations of high-value real estate transactions.
Every office, always on
Whether your agents are in the office, at a showing, or working from home, Nextiva's 99.999% uptime and redundant infrastructure ensure no call drops and no missed leads. Proven at scale with brokerages managing 1,500+ daily calls.
Full conversation records
Every call is logged with timestamps, recordings, and AI-generated summaries. When disputes arise or compliance requires documentation, your records are searchable and exportable.
Certified by experts
Nextiva meets the highest security and compliance standards to protect your client and transaction communications.
Every feature your brokerage needs. AI built in.
Unlimited Calling
US and Canada calling included with every plan.
Business SMS & MMS
Text buyers and sellers from your brokerage's business number.
Auto Attendant & IVR
Route callers to the right agent, office, or department.
Call Flow Builder
Design routing with office hours, territories, and on-call rules.
Voicemail Transcription
Read voicemails as text between showings and closings.
Mobile App
Your brokerage's phone system in your pocket. iOS and Android.
Call Forwarding
Route calls to any number when you're at a showing or away.
Caller ID
Show your brokerage's name on every outbound call.
Call Recording
Record inbound and outbound calls with automatic archiving.
AI Transcription
Every call transcribed and searchable for deal documentation.
Conversation History
Full buyer and seller communication thread across calls, texts, and emails.
Team Collaboration
Internal messaging between agents, brokers, and transaction coordinators.
Video Conferencing
Secure video meetings for remote closings and buyer consultations.
File Sharing
Share contracts and documents securely in any conversation.
Conference Calling
Multi-party calls for negotiations and deal reviews.
Contact Import
Bring in your Google and Outlook contacts automatically.
XBert AI Receptionist
Answers calls 24/7, captures leads, and routes to agents.
Call Summaries
AI-generated recaps with lead details after every call.
Smart Routing
AI routes calls by territory, listing assignment, and availability.
Sentiment Analysis
Detect caller urgency and motivation level in real time.
Automated Follow-ups
Showing confirmations and listing details sent automatically.
Voice Analytics
Track call volume, missed calls, and lead conversion rates.
Call Pop
See buyer details and property interest the moment the phone rings.
Number Porting
Bring your existing brokerage numbers to Nextiva with zero downtime.
Frequently Asked Questions
How does XBert handle listing inquiries when my agents are showing properties?
XBert answers instantly, confirms listing availability, captures buyer details and pre-approval status, and books showings based on each agent’s real-time calendar. The agent gets a complete lead summary when the showing ends. No voicemail, no lost lead.
Does Nextiva integrate with real estate CRMs like Follow Up Boss or kvCORE?
Yes. Nextiva connects with Follow Up Boss, kvCORE, BoomTown, and Zillow through Zapier, plus native integrations with Salesforce, HubSpot, and Zoho CRM. Leads captured by XBert can automatically create contacts in your CRM with call details, timeline, and property interest.
Can we use our existing brokerage phone numbers?
Absolutely. Nextiva handles number porting for office lines, agent direct lines, and toll-free numbers. Local numbers typically port in 3–5 business days, with toll-free numbers taking 7–10 business days. Your clients and lead sources won’t notice any change.
How does XBert know which agent to route a call to?
You configure routing rules based on territory, listing assignments, round-robin rotation, or on-call schedules. XBert follows those rules automatically. If the assigned agent is unavailable, it captures the lead details and books the next available slot. The lead never falls through the cracks.
What about after-hours calls? Most buyers call evenings and weekends.
XBert works 24/7. After-hours calls are answered, leads are qualified, and showings are booked for your agents’ next available slot. According to NAR’s 2025 Generational Trends report, 78% of buyers work with the first agent who responds. Instant after-hours coverage gives your team that edge.
How long does setup take for a brokerage with multiple offices?
Most brokerages are fully live within two to four weeks, including number porting and training. Nextiva has experience with multi-location real estate deployments — Franklin Street, a 325-person commercial real estate company, deployed across six offices in the Southeast.
Will AI make our client interactions feel impersonal?
XBert handles the logistics — answering calls, booking showings, capturing details — so your agents can focus entirely on the relationship. Clients get a faster response than if they’d reached voicemail, and agents get a warm handoff with full context. The personal touch isn’t replaced; it’s set up to succeed.
See how Nextiva works for real estate teams.
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