Your always-on voice agent that automates calls 24/7
XBert AI is a customizable voice agent handles inbound calls with natural-sounding conversational AI. Answer questions, route calls, and qualify leads so your team can focus on their best work. Set it up in just 5 minutes.
Hear XBert AI Agent Answer Incoming Calls
Listen to how companies like yours book appointments, answer questions, and route calls 24/7.
Restaurants
Listen to XBert handle reservations and respond to menu inquiries.
HVAC
Hear XBert schedule service calls and manage appointment changes.
Healthcare
Hear XBert book patient appointments and handle after-hours inquiries.
Legal services
Listen to XBert screen prospective clients and connect them to the right attorney.
Insurance
Experience XBert answer policy questions and book consultations.
Accountants
Listen to XBert book tax appointments and respond to service questions.
Always Available Customer Support
Provide 24/7 coverage without expanding headcount. XBert answers and routes calls after hours, during busy periods, or on holidays so no customer waits on hold again.
Human-Quality Conversations
Advanced natural language processing and speech recognition let XBert understand context, intent, and tone. Each interaction feels personal and on-brand, not robotic.
Scales With Your Call Volume
XBert’s scalable architecture adapts instantly as call volume grows. Deploy one voice agent or hundreds across departments with enterprise-grade uptime and low latency.
Compliance and Security by Design
HIPAA compliance, encrypted telephony, and data governance guardrails safeguard customer data. Perfect for healthcare, financial services, and regulated industries.
Live in Minutes, Not Weeks
No technical expertise required. XBert learns from your website and existing information, making setup fast and simple.
“I can process that refund right now. You’ll see $89.99 back in your account within 3-5 business days.”
Refund Policy — Processing Times & Exceptions
Initiate refund for Order #8842
Customer called about a billing discrepancy on their January invoice. Agent identified a duplicate charge of $50 and processed a credit. Customer confirmed satisfaction.
Simple Setup
Your AI Voice Agent, Ready in 3 Steps
Train Your Agent
XBert AI learns from your website, FAQs, and business info to answer questions accurately. Import content or connect via API for fast onboarding.
Personalize the Voice
Select your AI voice, set call-handling rules, and define when to transfer to your team. Update workflows anytime from your dashboard.
Go Live & Optimize
Activate your agent and start taking calls immediately. Review transcripts, summaries, and analytics to refine performance.
AI Voice Agent That Delivers Predictable ROI
Transparent plans with no hidden fees, no per-minute charges, or long-term contracts. Professional AI voice agent technology at small business prices. No extra hardware or hosting needed!
Per 100 interactions, then $0.99 per interaction after
- Real-time coaching on every call
- AI-powered suggested responses
- Live sentiment detection
- Knowledge base surfacing
- Automatic call summaries & transcripts
- Compliance & security monitoring
- Available standalone & works with any phone provider
Guided self-setup
Built around your business. Launch at your pace.
What you get:
- Pre-built roles. Receptionist, Sales, or Support.
- Personalize your agent. Name, voice, greeting, channels.
- Preview & test. See how it works before you launch.
Join 100K+ Businesses Growing Faster with AI
“We were missing 40% of our calls. Within the first week with XBert, our appointment bookings doubled. The ROI is insane.”
“XBert handles our overflow during busy times and takes all our after-hours calls. It's like having a full-time receptionist for $3/day.”
“Our customers love getting instant answers while I'm on a showing. XBert never sleeps, never takes breaks, and never misses a lead.”
Advanced Voice AI Built to Handle Every Customer Call
XBert brings enterprise-grade functionality to everyday business calls with features designed for clarity, speed, and accuracy.
Dynamic Call Routing
XBert recognizes caller intent and routes each call to the right person or department, replacing outdated IVR systems with intelligent routing. Every transfer includes full conversation context.
Smart Appointment Booking
Book, confirm, and reschedule appointments automatically. XBert checks real-time availability, sends confirmations, and follows up with reminders to reduce no-shows.
Real-Time Transcription and Summaries
Each call is transcribed and summarized automatically for quick follow-up. Review key details in your dashboard without replaying recordings.
Knowledge Base Sync
Connect your FAQs, pricing, and service information so XBert always has accurate, up-to-date answers. Updates apply instantly across all conversations.
Reliable Voice Infrastructure
Built on Nextiva’s cloud telephony platform, XBert delivers clear calls with low latency and dependable uptime even during peak volume.
Lead Qualification and CRM Integration
Capture caller details, qualify leads automatically, and sync data with your CRM. XBert triggers workflows, logs conversations, and ensures every opportunity is followed up.
Omnichannel Support
Manage voice, SMS, and chat interactions from the same platform. Deliver consistent service no matter how customers reach out.
Analytics and Insights Dashboard
See real-time metrics on call volume, handoffs, and customer sentiment. Identify patterns, track performance, and optimize your agent’s results.
How Businesses Use XBert AI Voice Agent to Work Smarter
Customer Support and Call Centers
Automate status checks, order updates, and FAQs while handing complex calls to your team with full context. Cut wait times and let agents focus on higher-value conversations.
Healthcare and Dental Practices
Book appointments, answer insurance questions, and manage refill requests with security controls built for healthcare. XBert reduces admin load and keeps patient communication consistent day and night.
Financial and Professional Services
Qualify leads, verify details, and route calls to the right advisor or department. XBert handles routine questions and passes complex cases to human experts with full background.
Hospitality and Service Providers
Confirm reservations, share directions, and manage after-hours inquiries. XBert keeps guests informed and ensures urgent calls reach on-call staff immediately.
Home Services and Franchises
Capture job details, schedule appointments, and route emergencies in real time. Manage multiple locations with personalized greetings and smart call flows for each branch.
Retail and E-Commerce
Answer product questions, check order status, and log return or callback requests instantly. Help shoppers faster and turn missed calls into new sales opportunities.
Get Started for Your Industry
XBert adapts to your industry with customizable voice workflows that reduce manual effort and keep customers connected 24/7.
Get Started for Your Industry
Connect XBert AI Voice Agent to Your Business Tools
CRM & Revenue
Helpdesk & ITSM
Collaboration & Productivity
Automation & Workflow
Developer & Custom
Built to perform.
Built to protect.
XBert is built on Nextiva's enterprise-grade infrastructure. Your data stays safe, your customers stay protected, and you stay in control.
XBert knows your business
XBert learns your services, policies, business hours, and FAQs. It's not guessing—it's an expert that knows your business inside and out.
You control everything
Set guardrails and customize what the AI can handle. Conversations are recorded and transcribed so you always know what happened.
Seamless handoff to humans
When needed, XBert transfers complex requests and urgent needs to your team—no awkward pauses or frustrated customers.
Certified by experts
Don't just take our word for it. Nextiva meets the highest security and compliance standards to protect your customer data.
AI vs. live answering services
How does AI answering compare to live agents?
Old Way
- One call at a time
- Business hours only
- Weeks of training
- $3,000+/month per agent
- Variable quality
- Takes messages for follow-up
New Way
- Handles unlimited calls simultaneously
- Available 24/7/365
- Instant setup in minutes
- Starts at $99/mo
- Perfect consistency with built-in guardrails
- Schedules appointments instantly
Meet with an AI Voice Expert
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