Centralize all client and team conversations for exceptional client relationships.

Manage your firm’s clients with highly responsive, informed conversations.


Trusted by forward-thinking companies:


#1 Most Loved on TrustRadius 2024


2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice


of clients prioritize remote collaboration when choosing a firm.


of inquiries (voicemails or web) wait 2-3 days for law firm responses.


of customers who call a law firm won't get to speak to a lawyer.

One platform powering all conversations to deliver exceptional client relationships

Closely managing communication translates to consistently positive client experiences.


Modern brand & relationship management

Monitor online reviews and mentions in one place and connect with clients via text and DMs.


Smart client interactions

Ensure client expectations are consistently met when the team coordinates on documentation and status using team chat rooms, video meetings, and call recording.


Advanced data security 

Ensure a high-security foundation to protect your clients and your firm.

Exceed client expectations consistently

Employ strong tag-team efforts, keen online awareness, and top security.

High-touch client & brand management

Open up texting as a communication option for clients who prefer to text. If they’re calling, don’t make them wait—immediately route calls to the right place. If they’re talking about you online, get an alert so you can respond quickly. 

Coordinate & execute excellent service

Record calls and take instant notes on calls for later reference. Collaborate in special team chat rooms.

Administer a high-security platform

Nextiva leads the way in security with eight points of presence in the U.S., advanced encryption, annual penetration testing, and more. Quickly add or remove staff and remotely assign advanced features. 


Build your firm one amazing
interaction at a time

Every conversation matters, whether it’s a call, text, or a reply to an online review.

Be accessible & remember past interactions

Meet on a video call, talk over text, or just give them a call. Refresh your memory by reviewing notes on calls, recordings, and voicemail transcriptions.

Monitor online reviews

Actively monitor and respond to reviews from across the internet using a single inbox.

Get alerts for social mentions

Set alerts and route social media comments and DMs from various platforms to your online inbox for simplified brand management.

Nextiva revolutionizes client interactions, ensuring every conversation matters for consistently positive experiences.

Aneuris Baez

Attorney at Accident Defenders


Unify internal coordination
and client management

Use one screen to talk to the team and call, text, and video meet with clients.

Sync in team chat rooms

Coordinate hand-offs and sync on case status in dedicated team chats accessible on the desktop app and browser.

Send a text from your desktop or mobile app

Use your work number via the app to give quick updates or do a status check.

Effortless documentation 

Record calls and video meetings for future reference. While you’re on a call, click to take a quick note. Scroll through a single screen of client voicemails, texts, and call notes to add context to status updates, presentations, and reporting.

Nextiva unifies internal coordination and client management with one screen for calls, texts, and video meetings, ensuring effortless documentation and coordinated case status updates.

Marcelina Hollender

Chief of Staff at Chermol & Fishman LLC


Top-level security & remote administration

Remotely manage a platform known for a strong focus on the most advanced encryption protocols.

Easy administration

Onboard, update, decommission, and troubleshoot from your admin portal.

Full compliance

  • SOC 2 audited
  • Data stored in the US only
  • Tier 3 data centers with SOC 2 and ISO 27001 certification
  • CCPA/CPRA compliance

Client data protected, 24/7

  • Data stored in NextivaONE is encrypted at rest
  • TLS 1.2 data encryption
  • TLS 1.2 voice call encryption in the application and with supported phones
  • Annual penetration testing
  • Bug bounty program
  • Redundant call network path

Advanced authentication

Support for SAML integration for SSO

For our IT team, Nextiva provides top-level security and remote administration, focusing on advanced encryption protocols and full compliance without compromising client expectations.

David Bambrough

IT Manager at Performance Law Firm

We help legal businesses stay ahead of client expectations and accelerate growth using Nextiva’s AI-powered platform

American Group

With Nextiva since 2023


“Nextiva’s toolbox helps us manage all client interactions, including online reviews and connecting with clients via text or DMs.”

Ethan Rodriguez

Attorney at American Group

Zurica Law

With Nextiva since 2023


“Efficient client interactions with Nextiva ensure we meet client expectations consistently through coordinated documentation and streamlined service delivery.”

Anthony Zurica

Owner at Zurica Law

Nextiva is jumping curves to innovate.

Guy Kawasaki

Author & Former Apple Fellow

See why 100,000+ businesses choose Nextiva

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