Education

Streamlined conversations across faculty, students & campuses.

Nextiva helps connect faculty, students, and staff to foster a thriving environment that helps you become the forward-thinking institution students trust.

Faculty
Administrator
IT

Trusted by forward-thinking companies:

TrustRadius

#1 Most Loved on TrustRadius 2024

Trustpilot

2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice

87%

Students and parents consider exceptional customer service extremely vital.

84%

Higher education organizations see revenue increase with improved customer service.

37%

Students use an educational chatbot to get a quick answer.

Establish a reputation for strong, consistent communication and exceptional experiences.

Leverage a unified communication ecosystem that creates a powerful learning experience for students, faculty, and staff.

Faculty

Share & respond flexibly 

Build strong connections and interact with students and parents via text, video meetings, or phone. 

Administrator

Empower open communication

Send school-wide communications on multiple channels, simultaneously. Route incoming calls, texts, and emails to ensure nothing gets missed. 

IT

Streamline your tech

Manage one platform for your campus’s ever-changing communication needs. 

Simplify the full cycle of communication.

One platform houses a wide array of the most popular communication channels.

Faculty

Teach & interact from anywhere

Check one platform for calls, voicemail transcriptions, and texts. Host classes or conferences via video meetings (that don’t require a download). 

Administrator

Easily send, receive, & route using AI

Leverage AI to route incoming calls and texts to the right place. Give automated answers to FAQs via an Intelligent Virtual Assistant. Send broad-scale outbound emails and texts from one platform. 

IT

Manage multiple tools in one

Efficiently add, subtract, and update users and features. Confidently work within a platform that prioritizes the most advanced security measures.

Faculty

Teach, meet & converse with one platform.

Use one tool for all your interactions with students, parents, and the administration.

Teach on video

Conduct video classes and office hours from the same main screen where you call, text, and chat with fellow teachers.

Host video-based parent/teacher conferences 

Give the option of in-person or remote conferences. Include a video meeting link in the invite. Guests can join the conference with a click (no download necessary).

Talk via text

Give out your work number so you can send reminders, links, and answer questions quickly—all within the desktop or mobile app, keeping your personal number personal.

Chat with the team

Coordinate internal initiatives in special group chats. Get quick feedback from fellow teachers or the administration.

Nextiva revolutionized our communication—building strong connections with students and staff through text, video, or phone, providing a powerful learning experience.

Amy Spears

CEO at Productivity Point Learning Solutions

Administrator

Open up favorite
communication channels.

Enable texting, video meetings, and automated recorded calls.

Broadcast urgent alerts

Prepare for the unknown by having the tools to facilitate a comprehensive outbound emergency communication strategy that encompasses text, recorded calls, and email.

Reduce response time

Let AI answer and route calls or provide answers via voice-enabled Q&A.

Send email newsletters

Email your weekly newsletter via the Nextiva platform.

Communication is easier across our institution with Nextiva—sending org-wide communications on multiple channels and ensuring no calls, texts, or emails are missed.

Sherry Roberts

Circulation Director at Capitalist Times, LLC.

IT

Support flexible learning and communication styles. 

Manage a single platform that covers all your communication channels.

Administer one platform

With Nextiva, you manage one platform for user onboarding, updates, and features from calls to video meetings, and urgent text alerts.

Compliant and protected, 24/7

Nextiva provides the most advanced encryption to safeguard the institution and its staff.

  • SOC 2 audited
  • Data stored in the US only
  • Tier 3 data centers with SOC 2 and ISO 27001 certification
  • Data stored in NextivaONE is encrypted at rest
  • TLS 1.2 data encryption
  • TLS 1.2 voice call encryption in the application and with supported phones
  • Annual penetration testing
  • Bug bounty program
  • Redundant call network path
  • Support for SAML integration for SSO
  • CCPA/CPRA compliance

Protect your online reputation

Choose which review sites need monitoring and send all reviews to a single inbox where you can set alerts and quickly respond.

We manage internal communication effortlessly with Nextiva.

Joanne Jack

Office Manager at ACI Medical & Dental School

We help educational institutions deliver unique conversational experiences and accelerate growth using Nextiva’s AI-powered platform.

Jersey College

With Nextiva since 2023

Quote

Knowing that I don’t have to worry about dropped calls or unclear service really gives me peace of mind.

Aleksandr Muravyev

IT Manager, Jersey College

North Orange County United Teachers

With Nextiva since 2023

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Nextiva allows our faculty to interact from anywhere. It’s like having a personalized communication hub tailored for our educational community.

David Jones

Admin Assistant, North Orange County United Teachers

Nextiva keeps winning awards because they do such a great job.

Kevin O’Leary

Entrepreneur

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