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Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.

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Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

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See Nextiva in action

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Nextiva Unified-CXM brings all customer interactions into one AI-powered platform for orchestrated customer journeys that acquire, retain, and grow customers.

Visit demo center →

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Nextiva Demo Center

Experience the power of Nextiva’s unified platform

Explore our on-demand demos to learn how you can create amazing customer experiences, grow revenue, and turn customers into evangelists.

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See what Nextiva can do for your CX.

Discover the features & capabilities your agents, supervisors, and customers are sure to adore.

Enhance Agent Efficiency: A Day in the Life of a Customer Service Rep

Watch Emily, a customer service rep, effortlessly assist from a single interface, delivering personalized support to ensure every customer has a 5-star experience.

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Supercharge Contact Center Performance: A Day in the Life of a Supervisor

See how Alex expertly supports his agents, ensuring they meet key performance goals while delivering exceptional customer satisfaction in every interaction.

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Simplify Business Communication Between Customers & Teams

Transform your workplace collaboration by unifying phone, video, chat, and SMS in one central hub – empowering your team to stay connected from anywhere.

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Streamline Your Social Media Management With Ease

Discover how you can simplify social media and reputation management, enabling your team to handle customer interactions across all channels from a single interface.

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Increase Revenue & Deliver Faster Support With Live Chat

See how easy it is to configure chat on your website in just 30 seconds, then customize the experience with our intuitive, no-code chatbot builder.

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Unlock Seamless Communication With Nextiva Unibox

Discover how Nextiva Unibox unifies all your digital channels into a single, streamlined inbox, making it easy to manage conversations and stay connected.

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Gain Actionable Insights Across  All Digital Channels

Explore how the Summary Dashboard provides real-time analytics, sentiment tracking, and essential insights across all your connected digital channels.

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Proven category leader

Dive beyond the demo.

Want the secret sauce for better workflows, productivity, and CX?
Our 1-minute videos share quick tips to help you succeed.

Nail Intelligent Routing (Skills, AI, Situation-Based)

Scale Your Knowledge Base With Generative AI

Mastering Bot-to-Agent Journeys

“With the support of Nextiva, Ontrak is achieving industry leading first-call resolutions.”

Brianna Brennan

Chief Innovation Officer

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