Productivity

Handle any and every conversation in one place.

Say goodbye to messy apps, missed connections, and siloed conversations.

Trusted by forward-thinking companies:

TrustRadius

#1 Most Loved on TrustRadius 2024

Trustpilot

2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice

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Success guaranteed

One app handles all conversations

Seamless collaboration anytime, any device. No app switching needed.

Call & text

Conduct business over phone and text using the Nextiva app on your desktop and mobile phone.

Team chat

Connect with your team from your main workspace in shared project rooms or 1-to-1.

Video meet

Stay in the Nextiva app to host or participate in video meetings.

Calendar

Create and keep meetings without switching apps when you integrate your existing Google or Outlook calendar.

Access key information at your fingertips

Centralize all communications in one app, ensuring every interaction is readily accessible when you need it.

Notes on calls

While on an active call, type notes and find them again by clicking the notes icon next to the call entry.

Voicemail transcription

Quickly scan your voicemails or click to listen.

Meeting recordings

Video meeting recordings automatically save to the recordings tab in your main workspace.

File attachments

All your file attachments, including screenshots and photos, can be found in one place on the main screen.

Contacts

Upload and store contacts so they’re ready when you want to call, text, or invite them to a video meeting.

Work anywhere, on any device. Bring your desktop and mobile phone along so you can work where you prefer

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Get projects across the finish line and overdeliver for customers

Minimize friction and wow customers with efficient service and superior collaboration.

Instant video meetings

Work through details efficiently by meeting face-to-face and doing a quick screen share.

Project-based chat rooms

Got a quick question? Need a status update? Visit your team chat room for answers and input.

Team inbox for customer texts

Answer customers right away when any member of your team can respond to texts.

Stay available with strong connectivity.

Having strong connectivity and the opportunity for the reps to stay available is most important. The Nextiva app definitely provides that.” – Eric Barrera, Director Ticket Sales, Phoenix Rising

Unlock more with Productivity Add-On

Feature

Included with all communication plans

Productivity Add-On

Business SMS

Essential plan: SMS is not included

Pro plan: Up to 1,000 messages sent and received per user/month

Enterprise plan: Up to 2,000 messages sent and received per user/month

Essential plan: SMS is not included

Pro plan: Unlimited messages

Enterprise plan: Unlimited messages

Video Meeting Duration

Up to 45 minutes per meeting

Unlimited

Video recording storage

10 hours recording storage / retained for 90 days

Unlimited recording storage / retained for 90 days

Video guests

Up to 5 guests per meeting

Unlimited guest users, up to 250 total users

Team collaboration rooms

Up to 3 public or private collaboration Rooms

Unlimited team collaboration Rooms

File sharing

Up to 100 MB per user

Unlimited

Included with all communication plans

Business SMS

Essential plan: SMS is not included

Business SMS

Pro plan: Up to 1,000 messages sent and received per user/month

Business SMS

Enterprise plan: Up to 2,000 messages sent and received per user/month

Video Meeting Duration

Up to 45 minutes per meeting

Video recording storage

10 hours recording storage / retained for 90 days

Video guests

Up to 5 guests per meeting

Team collaboration rooms

Up to 3 public or private collaboration Rooms

File sharing

Up to 100 MB per user

Productivity Add-On

Business SMS

Essential plan: SMS is not included

Business SMS

Pro plan: Unlimited messages

Business SMS

Enterprise plan: Unlimited messages

Video Meeting Duration

Unlimited

Video recording storage

Unlimited recording storage / retained for 90 days

Video guests

Unlimited guest users, up to 250 total users

Team collaboration rooms

Unlimited team collaboration Rooms

File sharing

Unlimited

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Frequently Asked Questions

Are there separate logins for video meetings, texting, and team chat?

No, there’s just one app and one login for calling, texting, video meetings and team chat. Everything happens from your main workspace.

What does the Productivity Add-On help with?

The Productivity Add-On is a paid addition to the Nextiva plans that unlocks productivity by ensuring a business doesn’t get bogged down by text count caps or meeting duration limitations.

How much is the Productivity Add-on?

The Productivity Add-on costs $15/user/month.

What is a team collaboration room?

Communicate and collaborate with specific groups of people all in one chat room. Ask questions, share files and start meetings all from your team collaboration room. You can even give your room a name so if you have multiple rooms, you won’t get confused.

You can create project-based chat rooms for a specific project you are working on. Make a chat room public or private depending on your need and keep the conversation flowing

What is Business SMS?

Business SMS/MMS allows you to send and receive text messages and multimedia files using your business number. It facilitates communication between businesses and their customers or partners, serving various purposes such as customer service, marketing, and notifications.

What are project-based chat rooms?

Create “rooms” or group chats that appear in the left menu. Chat rooms are where you and your team can message each other within the app.

Will I be able to record video meetings?

Yes and with Productivity, you will be able to have unlimited video recordings that can be stored on the NextivaONE app for 180 days. Make sure that you download them onto your computer to keep them forever.

How many guest users will I be able to add to video meetings?

You many meet with 250 total users and 25 video streams.

Are there any video meeting time limits with Productivity?

No! All video meetings have an unlimited time duration.

Do I need NextivaONE for this feature set?

While you can still dial into meetings without NextivaONE, to fully utilize our rich set of features, we suggest you try either the browser, mobile or downloadable desktop app.