Voice Conversations Reimagined

Power of voice is in Nextiva

In today’s fast-paced business world, voice conversations remain indispensable. Experience the perfect fusion of reliability and modern innovation.

Call Recording
Teammate call
ACME Support

Trusted by forward-thinking companies:

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#1 Most Loved on TrustRadius 2024

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2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice

Stay connected anywhere

Desktop App
Start or continue the conversation right from your Mac or PC.
Browser-Based
Connect instantly from any web browser — no downloads or installs required.
Mobile App
Make and receive calls from your business number using your iPhone or Android.
Modern Phones
Blend the familiarity of desk phones with advanced voice features.
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Meet Nextiva

Uncompromised Quality,
Unmatched Flexibility

Reliability

Nextiva’s platform ensures uninterrupted, high-quality voice calls and reliability.

Integrations

Seamlessly integrate voice services with your existing business tools for a unified workflow.

Compliance

Get ultimate flexibility with our easy to use administration panel.

Call RecordingBusiness voice communication

We deliver 99.999% uptime so you’ll never miss a beat with your customers.

99.999%

Nextiva Voice is built for scale and designed to grow alongside your business – no matter what you need.

Enterprise ready, from day one
Remote Management
Edit permissions, users, call flows, you name it – all remotely.
Smart Call Routing
Use our easy, no-code system to quickly set up and change call paths.
Multi-location
The team presence indicator shows availability across locations.
Auto Attendant (IVR)
Create call menus to reach the right department or person every time.

The world’s most powerful voice platform

Unmistakable Clarity
1-Click Call Recording
Upgraded Voicemail
AI Voicemail Transcription
Voicemail Notifications
Effortless Note-Taking
Switch Devices, Instantly
1-Click Call Transfer
Real-Time Directory & Availability
Any Device
Industry-Leading Reliability
Powerful Dialer
Unmistakable Clarity
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Call duration
1-Click Call Recording
Record, save, and download calls with a click. Stay focused on the conversation, knowing you can revisit the recording.
Cloud Communications
Upgraded Voicemail
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Agent voicemail
AI Voicemail Transcription
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Voicemail AI transcription
Voicemail Notifications
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Voicemail notifications
Effortless Note-Taking
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Nextiva contact information
Switch Devices, Instantly
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Virtual Phone System
1-Click Call Transfer
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Call Transfer
Real-Time Directory & Availability
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Agent status
Any Device
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Video Conferencing
Industry-Leading Reliability
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.
Reliability statistics
Powerful Dialer
Every conversation is crisp, clear, and free from disruptions. Elevate your business discussions to a new standard of excellence.

Nextiva gave us the platform we needed to double the amount of customer interactions we support.

Rich Sparkman

Director of IT at Shelby American

Grow your business with Nextiva.

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Frequently Asked Questions

Can I use my existing business phone numbers?

Yes, you can use your existing business phone numbers through the process known as porting.

VoIP works with any phone number you own, including local numbers, cell phones, and toll-free phone numbers. We’ll even provide you with a temporary number with your caller ID as you transition.

Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.

What is VoIP?

Voice over internet protocol (VoIP) is a technology used to engage in voice and video calls over an internet connection. A VoIP phone will offer more features than a regular landline.

How do I set up VoIP phone service?

Setting up a phone system for businesses is easy. After you sign up, you can begin calling with an app you download to your computer or cell phone. From there, you can customize calling features, such as call forwarding and auto attendants, from a simple online portal.

VoIP works perfectly on almost any high-speed internet connection like cable, DSL, and fiber. You can complete a free VoIP speed test to confirm you have enough bandwidth.

If you purchase VoIP phones from Nextiva, all you need to do is plug them in. You can even use old telephones with a VoIP adapter. No technical skills are needed to enjoy your VoIP phone system.

What's the difference between landlines and VoIP?

VoIP completes phone calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or expensive hardware.

A VoIP phone system offers built-in functionality such as a mobile app, video conferencing, and voicemail-to-email delivery, and more. You can also get a complimentary toll-free number as well.

Today’s VoIP solutions don’t require any bulky equipment, PBX hardware, or technical training.

Read more about the advantages VoIP has over traditional landlines.

Can VoIP work over Wi-Fi?

Yes. Unlike landlines, you can complete phone calls using your Wi-Fi router. Voice over Internet Protocol (Voice over IP) has error-checking into the core of every data packet. VoIP works over Wi-Fi on all your mobile devices like your laptop, tablet, or smartphone. You can take business phone calls anywhere.

We recommend using a wired Ethernet connection, but you can certainly work remotely using just a wireless internet connection.

Do I need a special phone to use VoIP?

To use Voice over IP, you need to have a phone capable of Voice over Internet Protocol (VoIP).

These phones come in two varieties:

  • Desk phones: These IP phones resemble your typical office phone, but they function over your internet service. Traditional phone lines aren’t used but an Ethernet cable is connected to your switch or router.
  • Softphones: You can download a business phone app to your iOS or Android mobile phone. There’s no setup required. Download the app, sign in, and begin placing and receiving incoming calls on your phone. With cloud-based call routing, your desk and mobile phone can ring simultaneously.

Does Nextiva offer monthly or annual plans?

Nextiva offers price plans designed to meet the needs of today’s businesses. Choose a monthly plan with no commitment. Maximize your savings with a contract term of 12, 24, or 36 months.

Every business phone plan includes unlimited nationwide calling and professional calling features (auto attendant, on-hold music, call forwarding, and more) enjoyed by small businesses and enterprises.

Will a VoIP phone work anywhere?

In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have an internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.

However, the result may vary based on the type of VoIP phone you have. For example, if you have a VoIP hardphone (a physical phone that looks much like a traditional desk phone), you may need to plug it in directly to a wireless router in order for it to work.

A VoIP softphone, on the other hand, is a software program that runs on your computer or mobile device. A VoIP softphone will work as long as you are connected to a wireless internet connection, including the high-speed data available on your mobile phone, when using the VoIP phone app.