Social Media Management

Interact with customers
on social media

Stop switching between tools as you market, engage and support your customers on social media. Do it all from one, integrated customer experience platform.

Everything you
need to grow on
social media

Take your profiles to a new level

Start with Nextie, we’ll jump in if needed.

85% of people said social media
sways their buying decisions

Average Gen Z'er has:

7+ social accounts

Average time spent on social media:

3 hours/day

People who shop on social:

83% of Gen Z

Manage every social media
account in one place

Facebook Messenger
Elevate your presence on Facebook with powerful publishing, scheduling and monitoring tools.
Never miss a beat and turn the popularity of Instagram into your biggest asset.
X (formerly Twitter)
Boost your X (formerly Twitter) following with robust publishing & listening tools.
Enhance your LinkedIn brand with personalized and professional interactions.
Build better relationships with your YouTube fans and followers from a single, scalable platform.
PinterestComing soon…
Turn your Pinterest content into real, long lasting business relationships.

Schedule & Publish your social posts

Streamline your outreach and marketing efforts by scheduling and publishing your content all from a single dashboard. No more app switching or isolated marketing campaigns.


Interact and engage with customers

Increase customers loyalty and show the world that you care about your customers. Answer questions, reply to positive feedback and turn social media visitors into fans.


Listen, Monitor and Analyze in Real Time

Keep track of your social media performance and engagement. Never miss an opportunity to turn a like, comment, reply or direct message into a meaningful and positive customer interaction.

Workflows and automation

Features we wouldn’t let you go without

All in one Inbox
See incoming reviews in real-time, all in a single interface.
Read & Reply
Engage with your reviews right from the inbox in real-time.
Advanced Filtering
Easily organize your inbox based on date/time, channel and other custom rules.
Social Tagging
Create custom tags, organize keywords and monitor content across channels the way you want so it's easy to find and analyze.
Intelligent Routing
Assign roles and route reviews to you or your team members as you see fit.
Performance Monitoring
Measure the impact, monitor your team and turn insights into valuable business outcomes.
Social Tagging
Track mentions, listen to conversations across social channels, forums, blogs, custom sources and more.
Competitor Listening
Track competitor performance using keywords and profiles. Understand industry trends, patterns and more.
Advanced Ticketing
Respond to tickets and provide integrated, world class customer service across all your social media channels from a single location.

Nextiva customers realize value and results quickly.

“With so many conversations happening simultaneously on social media, Nextiva keeps us connected.”
Shama Hyder, CEO & Founder at Zen Media
See all case studies
“The Marketing Millenials reaches millions of people every day with our social media content. Nextiva is our secret sauce.”
Founder, The Marketing Millenials
See all case studies

Ready to make business conversations better?