Nextiva Messengers
Conversations across any messaging app
Resolve issues instantly, keep customers happy, and increase team efficiency.
AI powered responses
Trusted by forward-thinking companies:
Meet customers on their favorite messaging platform
Facebook Messenger
Read and respond to all customer conversations on messenger.
Instagram DM
Respond to customer inquiries and DMs on Instagram.
Twitter Chat
Respond to conversations on Twitter efficiently with advanced automation.
WhatsApp
Connect with international customers and prospects quickly on WhatsApp.
Live Chat
Automatically route high-priority tickets to human agents.
In-App Chat
Manage customer inquiries within your own app by integrating it.
Line
Respond to conversations on Twitter efficiently with advanced automation.
Viber
Enable your customers to connect with you on Viber at anytime.
Designed for sales, service and marketing
Sales
Increase Conversations
Drive sales on any messaging app
Grow revenue by making your products and services available via any messaging app.
Service
Increase Satisfaction
Deliver outstanding customer service
Build loyalty and improve customer satisfaction by engaging customers’ via their preferred channels.
Marketing
Engage 1-to-1 personally at scale
Deliver profitable and personalized messages at the right time on the right platform.
Our customers deliver amazing experiences with Nextiva
“Nextiva gave us the platform we needed to double the amount of customer interactions we support.”
Rich Sparkman, Director of IT
860M+
Customers
471
Stores
60%
Faster resolutions
50,000+
Monthly reviews
98%
Faster response time
84.6%
Increase in member engagement
$12,910
Of monthly revenue generated with NCC
