Nextiva Messengers

Conversations across any messaging app

Resolve issues instantly, keep customers happy, and increase team efficiency.

AI powered responses

Message on any app

Trusted by forward-thinking companies:

TrustRadius

#1 Most Loved on TrustRadius 2024

Trustpilot

2,000+ 5-star reviews

Leader in 30+ Categories

2025 Winter Leader

74% of customers feel more connected when they can reach you on messaging apps.

Meet customers on their favorite messaging platform

Facebook Messenger

Read and respond to all customer conversations on messenger.

Instagram DM

Respond to customer inquiries and DMs on Instagram.

Twitter Chat

Respond to conversations on Twitter efficiently with advanced automation.

WhatsApp

Connect with international customers and prospects quickly on WhatsApp.

Live Chat

Automatically route high-priority tickets to human agents.

In-App Chat

Manage customer inquiries within your own app by integrating it.

Line

Respond to conversations on Twitter efficiently with advanced automation.

Viber

Enable your customers to connect with you on Viber at anytime.

Designed for sales, service and marketing

Messaging inbox
Sales
Increase Conversations

Drive sales on any messaging app

Grow revenue by making your products and services available via any messaging app.

Messaging inbox
Service
Increase Satisfaction

Deliver outstanding customer service

Build loyalty and improve customer satisfaction by engaging customers’ via their preferred channels.

Post impressions
Marketing

Engage 1-to-1 personally at scale

Deliver profitable and personalized messages at the right time on the right platform.

Our customers deliver amazing experiences with Nextiva

50,000+

Monthly reviews

98%

Faster response time

Read the case study
Hyundai Logo
“Nextiva gave us the platform we needed to double the amount of customer interactions we support.”
Rich Sparkman, Director of IT
Read the case study

860M+

Customers

471

Stores

Read the case study

1.7B+

Parcels/Year

40%

Cost Reduction

Read the case study

21M+

Customers

40%

Cost Reduction

See all case studies

Ready to make business conversations better?

Trusted by millions
of users daily

G2 Rating


4.6/5

TrustPilot Rating


4.8/5

I’m a big fan of Nextiva

Steve Wozniak

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