AI Chatbots

Personalize experiences at
scale with AI chatbots

Deliver human-like, personalized sales and support every time.

Trusted by forward-thinking companies:

TrustRadius

#1 Most Loved on TrustRadius 2024

Trustpilot

2,000+ 5-star reviews

Gartner Peer Insights 2023: Customers Choice

Midsize Enterprise Choice

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Save time – for you
and your customers.

Automation across channels

Use AI chatbots on your website, Facebook, WhatsApp, and more.

Human-like interactions

Our AI learns from every interaction to deliver personalized service.

Guided customer journeys

Let AI handle most interactions and escalate to human support as needed.

Offer 24×7 customer support

Fill gaps in your working hours with AI and never leave a customer waiting.

Customized automations across different channels and languages

Multilingual

Deliver support in over 50 languages for global business conversations.

NLP & machine learning

Personalize customer interactions based on individual needs.

Customizable automation

Control AI usage and train it to route conversations to live agents.

Omnichannel deployment

Automate support across channels for consistent business interactions.

Insights & analytics

Use insights to optimize chatbots for timely case resolution.

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90% of interactions can be automated using Nextiva AI

30% of cost eliminated

Customers see amazing results with AI chatbots

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40%

Response Times

20%

CSAT Scores

50%

Digital Deflection

Our customers deliver amazing experiences with Nextiva

5%

Increase in connection rate

8.88%

Increase in conversion rate

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“Nextiva gave us the platform we needed to double the amount of customer interactions we support.”
Rich Sparkman, Director of IT
Read the case study

1.7B+

Parcels/Year

40%

Cost Reduction

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84.6%

Increase in member engagement

$12,910

Of monthly revenue generated with NCC

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Ready to make business interactions better?