Stop missing calls. Use the best AI answering service.
XBert AI gives your business 24/7 coverage—handles calls, texts, and chats, books meetings, and escalates urgent calls so customers never have a bad experience.
Listen to XBert AI handle calls, appointments, and questions.
Restaurants
Listen to XBert handle reservations and respond to menu inquiries
HVAC
Hear XBert schedule service calls and manage appointment changes
Healthcare
Hear XBert book patient appointments and handle after-hours inquiries
Legal services
Listen to XBert screen prospective clients and connect them to the right attorney
Insurance
Experience XBert answer policy questions and book consultations
Accountants
Listen to XBert book tax appointments and respond to service questions
Trusted by over 100,000 businesses
"Before XBert, we lost 10–15 calls daily. Now we answer everything, and our leads increased by 40% in one week."
"XBert schedules an extra 25 appointments each week. That's thousands of dollars in new revenue every month."
"Best ROI we've seen. XBert covered its entire monthly cost with just one client we would have otherwise lost."
Why businesses choose XBert AI answering service.
Easy to Setup
We handle setup, or your AI learns directly from your website and documents.
Natural Helpful Voices
Provide a human experience with ai-powered voices that converse like your best agents.
Built-in Safeguards
Calls requiring personal attention are automatically routed to your team.
AI that Gets Work Done
Answers calls, collects details, schedules appointments, and sends summaries.
Capture every lead, even when you're sleeping.
You’re on a job site, in a meeting, or even sleeping. The phone rings. You can’t answer. That caller doesn’t leave a voicemail—they just call your competitor. XBert catches every call instantly so you never lose a lead just because you're unavailable.
Get startedStop chasing leads and start booking appointments.
Scheduling conflicts and evening callbacks are exhausting. XBert handles the back-and-forth, qualifying leads and booking appointments directly on your calendar while you focus on the work.
Get startedKnow exactly who called without stopping your work.
You worry about what you’re missing. Is it an emergency? A spammer? A VIP client? You need to know without being glued to your phone. XBert sends instant text summaries so you can glance, verify, and get back to what matters with total peace of mind.
Get startedCustomer called to schedule HVAC maintenance appointment. Requested next available slot for residential air conditioning tune-up. Prefers morning appointments.
Built for service businesses across every industry.
Home services
- Cleaning
- Janitorial Cleaning
- Pressure Washing
- Window Cleaning
- Lawn Care
- Tree Care
- Landscaping
- Snow Removal
Contractors
- General Contracting
- Plumbing
- Handyman
- HVAC
- Electrical
- Painting
- Roofing
- Emergency Restoration
Professional services
- Real Estate
- Law Firms
- Property Management
- Financial Services
- Insurance
- Chiropractors
- Veterinary
- Salons
Hospitality & more
- Restaurants
- Franchises
- Towing
- Pest Control
- Auto Repair
- Fitness Centers
- Medical Offices
- Retail Stores
Built to perform better than a professional.
XBert knows your company
XBert learns your services, pricing, policies, and FAQs. It's not guessing—it's a company expert that knows your business inside and out.
You control everything
Set guardrails and customize what the AI can handle. Calls are recorded and transcribed so you always know what happened.
Seamless handoff to humans
When needed, XBert instantly transfers complex ai call requests and questions to your team—no awkward pauses or frustrated customers.
Integrates with the tools you already use
XBert connects seamlessly with your CRM, calendar, and business apps—no complicated setup required.
The AI answering service that pays for itself.
Capture more leads and never miss a sale—all for less than hiring a receptionist.
Per 99 interactions, then $0.99 per interaction after An interaction is counted each time XBert AI handles a customer conversation—whether by phone, text, or chat. For phone calls, an interaction is any call lasting at least 30 seconds. For text or chat, it's a conversation where XBert AI responds at least three times. You're only charged for meaningful, engaged conversations—never for missed calls or unanswered messages.
- Answer unlimited calls 24/7
- AI SMS and chat responses
- Calendar and CRM integration
- Automatic appointment booking
- Full call transcripts & analytics
- Smart handoff to your team members
Free professional setup
Our expert team members will set up and configure your AI for free—tailored to your business.
- Custom AI training for your business
- Calendar & CRM integration setup
- Custom greeting and voice selection
- Live testing and optimization
*Additional fees may apply for custom integrations
Join over 100,000 small businesses who trust Nextiva
This system completely transformed how we operate. Every call gets answered and appointment scheduling runs perfectly on autopilot.
Sound quality is excellent and the interface is super intuitive. Both our staff and clients are thrilled with the experience.
Hands down our smartest purchase. It catches every potential client and syncs perfectly with our existing systems.
FAQs
An ai-powered answering service is an automated phone system that uses artificial intelligence to answer incoming calls, understand callers' needs, and provide clear, human-like responses. It can answer questions, take messages, transfer calls, schedule appointments, and handle frequently asked inquiries without requiring a human agent.
Nextiva XBert works as an advanced AI agent that listens, interprets, and responds instantly in natural language. It continues learning from every call, so its accuracy and tone improve over time. Many business owners use XBert as one of the best AI answering services available because it functions as both an AI receptionist and an intelligent call assistant.
Compared to a live receptionist, AI phone answering services deliver faster responses, round-the-clock coverage, and lower long-term costs. They can manage multiple conversations at once and never miss an important message.
However, live staff remain valuable for emotionally complex or high-stakes calls. XBert combines automation and empathy. It handles routine inquiries through its automated phone features and can easily transfer calls to a human agent when a personal touch is needed. It also integrates with popular service providers and tools such as Zapier to streamline workflows for any sales team or customer support department.
An AI receptionist helps small businesses reduce missed calls, save time, and deliver a polished brand experience. It provides immediate responses to customers, even after hours, and handles repetitive tasks such as taking messages or sending text messages.
With XBert, business owners can focus on growth while the system efficiently manages calls. This intelligent call assistant improves customer support quality and sales team productivity, making every caller feel heard and valued. It is one of the best AI answering services for teams that need reliability and simplicity without adding staff.
AI answering technology fits service-based companies such as dental offices, legal practices, HVAC contractors, and real estate agencies. These industries often receive frequent incoming calls and routine inquiries that can be automated. It also supports retailers, consultants, and other service providers who rely on quick responses and accurate information.
XBert helps these businesses stay connected to their customers through fast routing, accurate call handling, and consistent communication. Its AI phone answering services are trusted for improving responsiveness, reducing call volume, and increasing satisfaction across many customer support environments.
Pricing for AI answering services depends on features and call volume, but they remain more affordable than hiring full-time reception staff. Some companies charge by the minute, while others offer flat-rate options that scale with your needs.
XBert is included with select Nextiva plans and can be activated during onboarding in just a few minutes. You can customize call flows, message handling, and workflows using integrations like Zapier. This AI agent helps route calls, transfer calls smoothly, and support your sales team and customer service staff from day one.
Yes. Reliable AI phone answering services use encryption, secure storage, and compliance with regulations such as GDPR and HIPAA to protect caller data. This level of protection is essential when handling sensitive information.
XBert operates on Nextiva's enterprise-grade security and privacy framework, ensuring every conversation and text message remains safe. It combines technical reliability with human-like tone to give customers the confidence they need. Businesses can trust it to manage their incoming calls with professionalism, accuracy, and complete reliability.
AI vs. live answering services
How does AI answering compare to live agents?
Advanced features that power every conversation.
Behind every answered call is an ai-powered voice system designed to understand, adapt, and improve with every interaction.
Voice AI technology
XBert uses advanced natural language processing to understand intent, tone, and context, delivering conversations that sound natural and professional, not robotic.
Smart call handling engine
Built to manage high ai call volumes, XBert automatically prioritizes urgent requests, filters spam, and manages simultaneous inbound and outbound calls without delays or dropped connections.
Custom knowledge base
Train XBert with your website, FAQs, pricing details, and service information so it always provides accurate, brand-aligned responses. Updates take seconds and require no technical skills.
Real-time CRM and workflow integration
Connect XBert to your CRM, scheduling, and ticketing systems to log calls, update records, and trigger automated follow-up actions instantly.
Multi-channel communication
Beyond voice, XBert can manage SMS, chat, and other text channels from the same AI engine, ensuring consistent customer experiences across every touchpoint.
Analytics and optimization dashboard
Monitor call summaries, transcripts, and sentiment insights in real time. Identify trends, measure performance, and refine responses to continuously optimize customer interactions.
Your AI answering service,
ready in three steps.
Getting started with XBert takes minutes. No coding or complex integrations required.
1. Set up in minutes
XBert connects to your business phone system and existing phone number, then starts answering calls automatically.
2. Personalize your service
Choose your AI assistant's voice, set call-handling preferences, and decide when XBert steps in. Update greetings and workflows anytime at no extra cost.
3. Go live & track results
XBert begins answering calls and taking messages right away. Review real-time transcripts, call summaries, and performance insights from your dashboard.
Works with your existing systems
Integrates seamlessly with your CRM, calendar, VoIP phone system, and business tools to log calls and follow-ups automatically.
Already use Nextiva? Setup is even faster with automatic sync.
Always on. Always answering.
Stop missing customer calls and start building stronger relationships with XBert.
Join over 100,000 small businesses who trust Nextiva



