AI receptionist that never misses a call, text, or chat
XBert is your AI answering service that handles calls, texts, and chats 24/7. It greets customers, books appointments, and captures leads while your business grows.
"We used to miss 10–15 calls a day. Now every single call gets answered, and our weekly lead count is up 40%."
"Our AI receptionist books 25 more appointments weekly—adding thousands in new business monthly."
"XBert AI paid for itself in the first week. One saved client call covered the cost of the whole month."
XBert AI handles real customer conversations
Restaurants
Hear XBert confirm reservations and answer menu questions
HVAC
Listen to XBert book HVAC appointments and handle reschedule requests
Healthcare
Experience XBert scheduling patient visits and managing after hours calls
Legal services
Hear XBert qualify new client inquiries and route to attorneys
Insurance
Listen to XBert handle policy inquiries and appointment scheduling
Accountants
Experience XBert scheduling tax consultations and answering service inquiries
Your AI receptionist can do it all
Answer calls & messages instantly
XBert greets callers with a professional, customizable voice, handles common questions using your knowledge base, and ensures no customer interaction goes unanswered – even during high call volume.
- Professional, customizable voice greetings
- Handles common questions from knowledge base
- Never miss a call, even during peak hours
Smart appointment scheduling
Automate booking appointments with real-time calendar integration. XBert manages scheduling, sends confirmation texts, handles reschedule requests, and reduces no-shows with automatic reminders.
- Real-time calendar integration
- Automatic confirmation and reminders
- Handles reschedule requests seamlessly
Intelligent call routing & transfer
When customers need human expertise, XBert captures critical details and transfers calls to the right team member – no confusing phone menus or wait times.
- Captures critical call context before transfer
- Routes to the right team member instantly
- No confusing menus or long wait times
Lead qualification & follow-up
Capture customer information, qualify leads, and trigger workflows in your CRM. XBert sends booking links, requests feedback, and ensures timely follow-up without manual effort.
- Automatic lead capture and qualification
- CRM workflow triggers
- Automated follow-up and feedback requests
Multi-channel support
XBert handles phone calls, manages text messages, web chat, and messaging apps across all customer touchpoints.
- Phone, SMS, web chat, and messaging apps
- Unified customer experience
- Seamless conversation across channels
Unified inbox
All channels in one placeReal-time insights & summaries
Access detailed conversation transcripts, call summaries, and performance reports. Track additional secured revenue from after-hours bookings and monitor customer interactions.
- Detailed conversation transcripts
- Performance and revenue tracking
- After-hours booking analytics
Today's activity
January 20, 2025Built for service businesses across every industry
Home services
- Cleaning
- Janitorial Cleaning
- Pressure Washing
- Window Cleaning
- Lawn Care
- Tree Care
- Landscaping
- Snow Removal
Contractors
- General Contracting
- Plumbing
- Handyman
- HVAC
- Electrical
- Painting
- Roofing
- Emergency Restoration
Professional services
- Real Estate
- Law Firms
- Property Management
- Financial Services
- Insurance
- Chiropractors
- Veterinary
- Salons
Hospitality & more
- Restaurants
- Franchises
- Towing
- Pest Control
- Auto Repair
- Fitness Centers
- Medical Offices
- Retail Stores
Simple, transparent pricing
Everything you need to never miss a call or lose a lead
Per 99 interactions, then $0.99 per interaction after
- Answer unlimited calls 24/7
- AI SMS and chat responses
- Calendar and CRM integration
- Automatic appointment booking
- Full call transcripts & analytics
- Smart handoff to your team
Free professional setup
Our expert team will set up and configure your AI for free—tailored to your business.
- Custom AI training for your business
- Calendar & CRM integration setup
- Custom greeting and voice selection
- Live testing and optimization
Join over 100,000 small businesses who trust Nextiva
Nextiva has been a game changer for our business. We never miss a call and the AI handles appointments flawlessly.
The call quality is crystal clear and the platform is incredibly easy to use. Our team loves it and our customers do too.
Best investment we've made. The AI captures every lead and the integrations with our calendar and CRM are seamless.
What XBert AI receptionist does for your business
Front desk coverage 24/7
Answer calls, texts, and chats instantly – even after hours, on weekends, and during holidays. No more missed calls or lost opportunities.
Intelligent call handling
Handle multiple calls simultaneously, answer FAQs, schedule appointments, and transfer complex requests to your team with full context.
Instant ROI, zero overhead
XBert costs $99/month plus $0.99 per conversation – 10-20x cheaper than hiring a human receptionist at $50K-$70K annually.
Live in minutes, not weeks
No technical expertise required. XBert learns from your website and existing information, making setup fast and simple.
AI virtual receptionist that understands your type of business
XBert is customized for businesses with high volumes of daily customer interactions.
Home Services
Book jobs 24/7, handle emergency calls, confirm appointments automatically
"XBert keeps your phone from sending customers to your competitors."
Healthcare & Dental
Schedule patient appointments, answer insurance questions, maintain HIPAA compliance
"XBert never takes a lunch break and never forgets a patient."
Professional Services
Qualify leads, schedule consultations, handle intake inquiries
"XBert gives every client a response instantly – even after hours."
Restaurants & Hospitality
Take reservations, answer menu questions, manage guest requests
"XBert is like a host who never misses a ring."
Fitness & Wellness
Book sessions, answer membership questions, manage class schedules
"Handle inquiries 24/7 while trainers focus on clients."
Retail & E-commerce
Answer product questions, provide store hours, handle order inquiries
"Never miss a sale because no one answered the phone."
Your AI-powered front desk,
ready in 3 steps
Getting started with XBert takes minutes – no IT setup or complex integrations required.
Set up in minutes
XBert learns from your website, FAQs, and business details automatically. Just turn it on and start.
Personalize your assistant
Pick your AI voice, set hours, and define call-routing rules. Update responses anytime at no extra cost.
Go live & track results
XBert starts handling calls, texts, and chats instantly. View real-time transcripts and insights from your dashboard.
Works with your existing systems
Integrates seamlessly with your CRM, calendar, help desk tools, and phone system.
Already use Nextiva? Setup is even faster with automatic sync.
What XBert AI assistant can do for you
XBert takes care of the everyday front-desk tasks that keep your business running, so you can focus on what matters most.
Answer calls and messages
XBert answers every call, text, and chat instantly with a natural, human-like voice. It ensures no customer interaction is missed, even during high call volume.
Schedule and manage appointments
XBert books, confirms, and reschedules appointments in real time. It also sends reminders and updates to reduce no-shows.
Route and escalate calls
When a caller needs a specialist or live agent, XBert transfers the call to the right person with full context. Customers never have to deal with complex menus or long hold times.
Capture leads and follow up
XBert collects contact information, qualifies leads, and triggers automatic follow-up workflows through your CRM or messaging apps.
Answer common questions
XBert uses your knowledge base and business information to handle FAQs such as hours, services, pricing, and directions. This frees your team from repetitive calls.
Handle after-hours and voicemail
XBert provides round-the-clock coverage, turning missed calls into opportunities. It replaces traditional voicemail with real-time transcripts and instant alerts.
Send reminders and notifications
XBert automatically sends booking confirmations, payment reminders, or SMS follow-ups to keep customers informed and engaged.
Manage outbound calls
XBert can place outbound calls to confirm appointments or deliver important updates, ensuring proactive customer communication.
Integrate with your systems
XBert connects with your CRM, phone system, and calendar via API to log conversations, update records, and keep every detail organized.
FAQs
XBert answers common questions using your knowledge base and business information. For complex issues requiring human expertise, it captures details and transfers calls to your team with full conversation context, ensuring smooth handoffs without customers repeating themselves.
Unlike human receptionists who can only handle one call at a time, XBert manages multiple inbound calls, texts, and chats simultaneously, scaling instantly without wait times or busy signals.
XBert uses natural, conversational artificial intelligence that sounds human-like. Many customers don't realize they're speaking with an AI-powered assistant. You can also configure XBert to introduce itself as your virtual assistant if preferred.
Most businesses go live in under 3 minutes. XBert learns from your website and existing information automatically. Our team provides assisted setup at no additional fee to ensure optimal performance from day one.
Absolutely. Choose from multiple AI voice options, customize greetings, define call routing rules, and adjust response behavior – all in real-time through your dashboard without technical expertise.
$99/month includes up to 100 conversations (calls, texts, or chats), assisted onboarding, performance reports, and all core features. Additional conversations are $0.99 each. A conversation counts when a call lasts 30+ seconds or a text/chat receives 3+ AI responses.
Yes. You can try XBert risk-free for 30 days. If it doesn't save you time and capture more leads, you'll get a full refund. No questions asked.
Yes. XBert can manage calls for multiple locations with location-specific greetings and routing rules, ensuring customers reach the right team member every time.
Your AI receptionist is ready to start
Stop missing calls. Stop losing leads. Start delivering instant customer support 24/7.
What you get:
- Be live in under 3 minutes
- Answer every call, text, and chat automatically
- Handle multiple customer interactions simultaneously
- 24/7/365 coverage with zero hiring
- Works with your existing phone number and tools
Trusted by thousands:
- 4.5+ star rating across review sites
- 100,000+ businesses trust Nextiva
- Secure, reliable platform
- Enterprise-grade support
30-Day Money-Back Guarantee No credit card required
