AI receptionist that never misses a call, text or chat.
XBert AI greets customers, books appointments, and captures leads while your business grows.
Caller asked about scheduling an AC service visit. XBert confirmed availability, booked for tomorrow at 2:00 PM, and sent a confirmation text.
XBert AI handles real customer conversations.
Listen to XBert handle real conversations across industries. It understands intent, responds naturally, and resolves issues on its own.
Restaurant reservation
Hear XBert confirm reservations and answer menu questions for a busy restaurant.
Healthcare appointment
Experience XBert scheduling patient visits and managing after-hours calls for a medical office.
Legal client inquiry
Hear XBert qualify new client inquiries and route to attorneys with full context.
Your AI receptionist can do it all.
Answer calls & messages instantly
XBert greets callers with a professional, customizable voice, handles common questions using your knowledge base, and ensures no customer interaction goes unanswered — even during high call volume.
Smart appointment scheduling
Automate booking appointments with real-time calendar integration. XBert manages scheduling, sends confirmation texts, handles reschedule requests, and reduces no-shows with automatic reminders.
Intelligent call routing & transfer
When customers need human expertise, XBert captures critical details and transfers calls to the right team member — no confusing phone menus or wait times.
Lead qualification & follow-up
Capture customer information, qualify leads, and trigger workflows in your CRM. XBert sends booking links, requests feedback, and ensures timely follow-up without manual effort.
Multi-channel support
XBert handles phone calls, manages text messages, web chat, and messaging apps across all customer touchpoints — providing a unified customer experience.
Real-time insights & summaries
Access detailed conversation transcripts, call summaries, and performance reports. Track additional secured revenue from after-hours bookings and monitor customer interactions.
Built for service businesses across every industry
Any Business
If your business takes calls, XBert can handle them.
Medical Offices
Free your front desk from the phone so they can focus on patients.
Dental
Fill your chair schedule without chasing confirmations all day.
Law Firms
Never lose a client because their call went to voicemail.
Financial Services
Client inquiries routed and handled with full context.
HVAC
Stop losing jobs because you can't answer while on-site.
Real Estate
Respond to leads in seconds, even while at a showing.
Salons
Book appointments automatically while your hands are full.
Restaurants
Stop pulling staff off the floor to answer the phone.
Property Management
Tenant calls and maintenance requests handled 24/7.
Insurance
Quote requests and claims calls handled instantly.
Fitness Centers
Handle membership inquiries 24/7 while trainers focus on clients.
Auto Repair
Keep your techs in the shop, not stuck on the phone.
Plumbing
Emergency calls handled instantly, even at 2 AM.
Retail Stores
Customers get answers instead of hanging up and going elsewhere.
Electrical
Capture every service call even when your team is on a job.
Cleaning
Book jobs around the clock without missing a single inquiry.
General Contracting
Every customer call gets answered, not sent to voicemail.
Landscaping
Book seasonal jobs while your crew is out in the field.
Pest Control
Urgent calls answered immediately, routine ones scheduled.
Works with your favorite tools and platforms
Get Started with XBert
Add XBert to your Nextiva plan. No long-term contracts. Start today and scale as you grow.
Per 99 interactions, then $0.99 per interaction after
- Answer unlimited calls 24/7
- AI text messaging and live chat
- Calendar and CRM integration
- Automatic appointment booking
- Full call transcripts & analytics
- Smart handoff to your team members
Free professional setup
Our expert team members will set up and configure your AI for free, tailored to your business.
Included:
- Custom AI training for your business
- Calendar & CRM integration setup
- Custom greeting and voice selection
- Live testing and optimization
*Additional fees may apply for complex custom integrations.
AI virtual receptionist that understands your type of business.
Home Services
Book jobs 24/7, handle emergency calls, confirm appointments automatically. HVAC, plumbing, electrical, landscaping, and pest control.
Healthcare & Dental
Schedule patient appointments, answer insurance questions, maintain HIPAA compliance. Medical offices, dental practices, urgent care, therapy centers.
Professional Services
Qualify leads, schedule consultations, handle intake inquiries. Law firms, accounting, financial advisors, and consulting.
Restaurants & Hospitality
Take reservations, answer menu questions, manage guest requests. Cafes, fine dining, hotels, and bed & breakfasts.
Fitness & Wellness
Book sessions, answer membership questions, manage class schedules. Gyms, yoga studios, personal training, and massage therapy.
Retail & E-commerce
Answer product questions, provide store hours, handle order inquiries. Brick-and-mortar, online shops, and service businesses.
Your AI-powered front desk, ready in 3 steps.
1. Set up in minutes
XBert learns from your website, FAQs, and business details automatically. Just turn it on and start.
2. Personalize your assistant
Pick your AI voice, set hours, and define call-routing rules. Update responses anytime at no extra cost.
3. Go live & track results
XBert starts handling calls, texts, and chats instantly. View real-time transcripts and insights from your dashboard.
What XBert AI receptionist does for your business.
Get Started TodayFront desk coverage 24/7
Answer calls, texts, and chats instantly — even after hours, on weekends, and during holidays. No more missed calls or lost opportunities.
Intelligent call handling
Handle multiple calls simultaneously, answer FAQs, schedule appointments, and transfer complex requests to your team with full context.
Instant ROI, zero overhead
XBert costs $99/month — 10-20x cheaper than hiring a human receptionist at $50K-$70K annually. Live in minutes, not weeks.
What XBert AI assistant can do for you.
Answer calls and messages
XBert answers every call, text, and chat instantly with a natural, human-like voice. No customer interaction is missed, even during high call volume.
Schedule and manage appointments
XBert books, confirms, and reschedules appointments in real time. It sends reminders and updates to reduce no-shows.
Route and escalate calls
When a caller needs a specialist, XBert transfers the call to the right person with full context. No confusing menus or long hold times.
Capture leads and follow up
XBert collects contact information, qualifies leads, and triggers automatic follow-up workflows through your CRM or messaging apps.
Answer common questions
XBert uses your knowledge base to handle FAQs such as hours, services, pricing, and directions. This frees your team from repetitive calls.
Handle after-hours and voicemail
Round-the-clock coverage turns missed calls into opportunities. Real-time transcripts and instant alerts replace traditional voicemail.
FAQs
How does the AI receptionist handle complex customer questions?
XBert answers common questions using your knowledge base and business information. For complex issues requiring human expertise, it captures details and transfers calls to your team with full conversation context, ensuring smooth handoffs without customers repeating themselves.
What happens during high call volume or peak times?
Unlike human receptionists who can only handle one call at a time, XBert manages multiple inbound calls, texts, and chats simultaneously, scaling instantly without wait times or busy signals.
Will customers know they're talking to an AI?
XBert uses natural, conversational artificial intelligence that sounds human-like. Many customers don’t realize they’re speaking with an AI-powered assistant. You can also configure XBert to introduce itself as your virtual assistant if preferred.
How long does onboarding and setup take?
Most businesses go live in minutes. XBert learns from your website and existing information automatically. Our team provides assisted setup at no additional fee to ensure optimal performance from day one.
Can I customize how XBert sounds and responds?
Absolutely. Choose from multiple AI voice options, customize greetings, define call routing rules, and adjust response behavior — all in real-time through your dashboard without technical expertise.
What's included in the pricing?
$99/month includes up to 100 resolutions (calls, texts, or chats), assisted onboarding, performance reports, and all core features. Additional conversations are $0.99 each. A conversation counts when a call lasts 30+ seconds or a text/chat receives 3+ AI responses.
Is there a money-back guarantee?
Yes. You can try XBert risk-free for 30 days. If it doesn’t save you time and capture more leads, you’ll get a full refund. No questions asked.
Can XBert handle multiple locations or departments?
Yes. XBert can manage calls for multiple locations with location-specific greetings and routing rules, ensuring customers reach the right team member every time.
What integrations are supported with XBert?
XBert integrates with popular tools across several categories. All integrations connect directly with no extra apps or setup needed.
Live (No Cost): Google Calendar, Calendly, Cal.com, Zoho, Telegram, Housecall Pro
Request (2–4 Days, No Cost): Salesforce, HubSpot, Pipedrive, GoHighLevel, Acculynx, Bitrix, KeyCRM, Yelp Leads, Thumbtack, Core Practice, Opus Dental, Ortho 2, Tab32, EZLynx, Square Bookings, Boulevard, Meevo, ServiceTitan, ServiceTrade, Yelp, agbis, easybooking
Integration not on the list? Reach out to your account representative or email sales@nextiva.com for more information.
Your AI receptionist is ready to start.
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