AI Voice Agent Built for Mechanics
XBert AI voice agent books service appointments, qualifies job requests, and answers customer calls 24/7 so you never miss a job on-site.
Hear XBert AI Handle Real Field Service Calls
Listen to how XBert AI handles everyday calls.
Mechanic
Hear XBert AI capture vehicle details, quote repair services, and book appointments for repair requests.
Legal services
Listen to XBert AI screen prospective clients and connect them to the right attorney.
Insurance
Experience XBert AI answer policy questions and book consultations.
“I can process that refund right now. You’ll see $89.99 back in your account within 3-5 business days.”
Refund Policy — Processing Times & Exceptions
Initiate refund for Order #8842
Customer called about a billing discrepancy on their January invoice. Agent identified a duplicate charge of $50 and processed a credit. Customer confirmed satisfaction.
Simple Setup
Your AI Voice Agent, Ready in 3 Steps
Train Your Agent
XBert AI learns from your website and business info.
Personalize the Experience
Select your AI voice and set call-handling rules.
Go Live and Optimize
Activate your agent and review transcripts and analytics.
Simple Plans Built for Mechanics
Transparent plans with no hidden fees and no long-term contracts.
Per 100 interactions, then $0.99 per interaction after
- Real-time coaching on every call
- AI-powered suggested responses
- Live sentiment detection
- Knowledge base surfacing
- Automatic call summaries & transcripts
- Compliance & security monitoring
Guided self-setup
Built around your business. Launch at your pace.
What you get:
- Pre-built roles. Receptionist, Sales, or Support.
- Personalize your agent. Name, voice, greeting, channels.
- Preview & test. See how it works before you launch.
Join 100K+ Businesses Growing Faster with AI
“We were missing 40% of our calls. Within the first week with XBert AI, our appointment bookings doubled.”
“XBert handles our overflow during busy times and takes all our after-hours calls. It's like having a full-time receptionist for $3/day.”
“Our customers love getting instant answers while I'm on a showing. XBert never sleeps, never takes breaks, and never misses a lead.”
Advanced Voice AI Built to Handle Every Customer Call
XBert AI brings ai receptionist, AI receptionist, ai receptionist, AI receptionist, and ai receptionist coverage—your ai receptionist and virtual receptionist and virtual receptionist team runs appointment scheduling for field service teams, automotive repair intake, car repair details, book appointments flows, customer experience, urgent calls, phone calls, incoming calls, missed calls recovery, CRM sync, credit card quotes, tire rotations, and high-quality repair answers while every ai receptionist works under the hood.
Dynamic Call Routing
XBert AI routes each call to the right person, replacing outdated IVR systems.
Smart Appointment Booking
Book, confirm, and reschedule with live availability and confirmation texts.
Real-Time Transcription and Summaries
Each call is transcribed and summarized for quick follow-up.
Knowledge Base Sync
Connect help content so XBert AI always has accurate answers.
Reliable Voice Infrastructure
Built on Nextiva's cloud telephony for clear calls and dependable uptime.
Lead Qualification and Client Integration
Capture caller details, qualify leads, and sync data for follow-up.
Omnichannel Support
Manage voice, SMS, and chat with auto repair shops and virtual receptionist notifications.
Analytics and Insights Dashboard
See live metrics on handoffs and customer sentiment.
XBert AI Connects With the Tools Your Auto Business Already Uses
CRM & Revenue
Helpdesk & ITSM
Collaboration & Productivity
Automation & Workflow
Developer & Custom
Built to perform.
Built to protect.
XBert is built on Nextiva's enterprise-grade infrastructure. Your data stays safe, your customers stay protected, and you stay in control.
XBert AI knows your trade
XBert AI learns repair services, service area, rates, and business hours—with pricing transparency, vehicle diagnostics context, phone number handoffs, customer satisfaction focus, and auto repair business workflows for field mechanics.
You control everything
Set guardrails for what XBert AI can quote, book, and promise. XBert AI follows your rules—not a call center script.
Smart handoff to humans
When a call needs a real person, XBert AI routes complex warranty quotes to you. Hands off to a real person with full context.
Certified by experts
Nextiva meets enterprise security and compliance standards.
AI vs. live answering services
How does AI answering compare to live agents? An answering service with live agents costs more as volume grows. Compare phone answering service options to XBert AI for shops of every size.
Old Way
- One call at a time
- Business hours only
- Weeks of training
- $3,000+/month per agent
- Variable quality
- Takes messages for follow-up
New Way
- Handles unlimited calls simultaneously
- Available 24/7/365
- Instant setup in minutes
- Starts at $99/mo
- Perfect consistency with built-in guardrails
- Schedules appointments instantly
FAQs About XBert AI Voice Agent
Why do mobile mechanics need an answering service when techs are under the hood?
Drivers, fleet managers, and roadside coordinators call when your techs are on lifts or between fleet stops. Automotive service trends show motorists book the first mobile mechanic who confirms an appointment. XBert AI fits mobile auto repair and fleet PM: it captures VIN, symptoms, and location, then books service appointments before the driver calls the dealership.
Can a mobile mechanic answering service handle after-hours breakdown calls?
Yes. Nextiva XBert AI triages no-starts, overheating, and flat tires using your dispatch sheet, not a generic automotive call center. It pages the on-call mechanic and records make, model, and location. For highway stalls or fleet breakdowns, XBert AI from Nextiva logs DTC hints and tow access so your tech rolls with the right equipment.
How does XBert AI compare to a live answering service for mobile mechanics?
Per-minute answering services do not know your labor rates, service radius, or roadside limits. XBert AI trains on your repair menu, fleet contracts, and Calendly routes, so it qualifies DIY vs. pro jobs and books oil changes and brake work without overpromising ETAs. Solo mechanics and fleet operators get automotive answering service coverage with CRM sync.
What is included when mobile mechanics set up XBert AI?
Onboarding covers your services, travel fees, and dispatch rules. Nextiva gives you an AI receptionist for phones, SMS, and chat; real-time transcripts; mobile alerts; Google Calendar booking; and guardrails on quotes. Dispatchers, techs, and shop owners share one job board.
Talk to an AI Voice Expert
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