Voice Agent Built for Restaurants
XBert AI takes reservations, answers menu questions, handles catering inquiries, and manages your phones during the dinner rush.
Hear XBert AI Handle Real Restaurant Calls
Listen to how XBert AI handles everyday calls.
Restaurants
Hear XBert AI book tables, answer menu questions, and capture catering details.
Legal services
Listen to XBert AI screen prospective clients and connect them to the right attorney.
Insurance
Experience XBert AI answer policy questions and book consultations.
“I can process that refund right now. You’ll see $89.99 back in your account within 3-5 business days.”
Refund Policy — Processing Times & Exceptions
Initiate refund for Order #8842
Customer called about a billing discrepancy on their January invoice. Agent identified a duplicate charge of $50 and processed a credit. Customer confirmed satisfaction.
Simple Setup
Your AI Voice Agent, Ready in 3 Steps
Train Your Agent
XBert AI learns from your website and business info.
Personalize the Experience
Select your AI voice and set call-handling rules.
Go Live and Optimize
Activate your agent and review transcripts and analytics.
Simple Plans Built for Restaurants
Transparent plans with no hidden fees, no per-minute charges, and no long-term contracts.
Per 100 interactions, then $0.99 per interaction after
- Real-time coaching on every call
- AI-powered suggested responses
- Live sentiment detection
- Knowledge base surfacing
- Automatic call summaries & transcripts
- Compliance & security monitoring
Guided self-setup
Built around your business. Launch at your pace.
What you get:
- Pre-built roles. Receptionist, Sales, or Support.
- Personalize your agent. Name, voice, greeting, channels.
- Preview & test. See how it works before you launch.
Join 100K+ Businesses Growing Faster with AI
“We were missing 40% of our calls. Within the first week with XBert AI, our appointment bookings doubled—no full-time hire needed.”
“XBert handles our overflow during busy times and takes all our after-hours calls. It's like having a full-time receptionist for $3/day.”
“Our customers love getting instant answers while I'm on a showing. XBert never sleeps, never takes breaks, and never misses a lead.”
Advanced Voice AI Built to Handle Every Customer Call
XBert AI is an AI answering service and ai answering service for restaurant operations—virtual receptionist and virtual receptionists that streamline front-of-house overflow, customer experience, wait times, text message confirmations, phone system and phone answering system routing on your phone number, phone calls, peak hours coverage, online ordering support, guest experience, staffing relief, takeout orders, team members alerts, conversational ai answers, reservation system and reservation platforms sync, order taking, in-person focus, take reservations flows, and answer questions fast.
Dynamic Call Routing
XBert AI routes each call to the right person, replacing outdated IVR systems.
Smart Appointment Booking
Book, confirm, and reschedule with live availability and confirmation texts.
Real-Time Transcription and Summaries
Each call is transcribed and summarized for quick review.
Knowledge Base Sync
Connect site content so XBert AI always has accurate answers.
Reliable Voice Infrastructure
Built on Nextiva's cloud telephony for clear calls and dependable uptime.
Lead Qualification and Client Integration
Capture caller details, qualify leads, and sync data for follow-up.
Omnichannel Support
Manage voice, SMS, and chat with text message confirmations and wait times updates.
Analytics and Insights Dashboard
See live metrics on handoffs and customer sentiment.
XBert AI Connects With the Tools Your Restaurant Already Uses
CRM & Revenue
Helpdesk & ITSM
Collaboration & Productivity
Automation & Workflow
Developer & Custom
Built to perform.
Built to protect.
XBert is built on Nextiva's enterprise-grade infrastructure. Your data stays safe, your customers stay protected, and you stay in control.
XBert AI knows your restaurant
XBert AI learns your menu, hours, and dietary policies—with voicemail backup, phone system integration, onboarding support, incoming calls handled during peak hours, common questions answered fast, and CRM-ready guest data.
You control everything
Set guardrails for what XBert AI can book, quote, and promise. Your virtual receptionist follows your rules—not a generic script.
Smart handoff to humans
When a call needs a real person, XBert AI routes special requests to your manager with full context. Answer calls automatically—no hold music, no lost revenue.
Certified by experts
Nextiva meets enterprise security and compliance standards.
AI vs. live answering services
How does AI answering compare to live agents?
Old Way
- One call at a time
- Business hours only
- Weeks of training
- $3,000+/month per agent
- Variable quality
- Takes messages for follow-up
New Way
- Handles unlimited calls simultaneously
- Available 24/7/365
- Instant setup in minutes
- Starts at $99/mo
- Perfect consistency with built-in guardrails
- Schedules appointments instantly
FAQs About XBert AI Voice Agent
Why do restaurants need a phone answering service during the dinner rush?
Guests, delivery drivers, and catering coordinators call when your host stand, expo line, and FOH team are in the weeds. National Restaurant Association trends show missed calls during peak service correlate with lost reservations and takeout revenue. XBert AI books tables, answers allergen questions from your menu matrix, and captures large-party deposits before guests book elsewhere.
Can a restaurant answering service handle after-hours catering calls?
Yes. Nextiva XBert AI handles brunch reservations, corporate catering RFQs, and dietary requests, not a generic call center that cannot read your 86 list. It captures headcount, service style, and event date, then texts your events manager with POS-ready notes. For large wedding tasting inquiries, XBert AI from Nextiva qualifies budget and menu tier so your chef quotes with facts.
How does XBert AI compare to a phone host or live answering service?
Phone hosts cannot scale when every phone line rings during busy service, and per-minute answering services do not know your prix fixe or waitlist policy. XBert AI trains on your menu, reservation rules, and Square or Toast integration, so it takes phone orders and manages waitlist SMS without double-booking. Independent restaurants and multi-unit groups get always-on coverage without added FOH labor.
What is included when restaurant owners set up XBert AI?
Setup imports your menu FAQs, table map, and catering tiers. Nextiva provides a restaurant phone answering service for voice, SMS, and web chat; transcripts; GM alerts; and Google Calendar or Square Bookings on request. Hosts, managers, and owners see every guest interaction in one timeline.
Talk to a Voice Expert
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