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Voice over Internet Protocol (VoIP) VoIP May 8, 2025

10 Best RingCentral Alternatives: How They Compare

Competitors and Alternatives to RingCentral to Try
Researching a RingCentral alternative? Here are 10 business VoIP providers worth considering. See why people switch to a competitor.
Alex Doan
Author

Alex Doan

Competitors and Alternatives to RingCentral to Try

RingCentral is a popular business phone service, known for its feature-packed platform covering phone, video, and team collaboration. But is it the right solution for everyone? If you’re wondering whether a competitor might offer better value, a smoother user experience, or more reliable support, you’re asking the right questions.

This guide explores precisely why businesses look into RingCentral alternatives. We’ll then compare the 10 best RingCentral competitors, their features, pricing, support, and overall fit to identify the communication platform that aligns with your team’s needs and goals.

Why Businesses Choose RingCentral

RingCentral MVP product screenshot.
Source: GetVoIP

Here’s why businesses opt for RingCentral as their communication platform.

  • All-in-one communications: RingCentral bundles VoIP calling, video conferencing, team messaging, and contact center features into a unified platform, centralizing communication workflows.
  • Scalability for growth: The platform offers plans that grow with a business, preventing the need to switch providers as needs change.
  • Extensive feature set: From unlimited domestic calling and HD video on standard plans to advanced analytics and AI features on higher tiers or add-ons, the unified communications platform covers diverse communication needs.
  • Global capabilities: With local numbers available in over 100 countries, local PSTN support in dozens, and multi-language app support, it facilitates international operations.
  • Broad integrations: RingCentral connects with many third-party apps, including popular CRMs like Salesforce and productivity suites like Microsoft Teams, to streamline workflows.

What Makes Businesses Look for a RingCentral Alternative?

Despite its popularity, RingCentral doesn’t ideally fit every organization. User reviews on platforms like G2 paint a mixed picture:

Let’s get into a few reasons why businesses look for an alternative to RingCentral.

1. Budget impact & add-on costs

RingCentral’s pricing plans start higher than competitors’ ($30-$45/user/month for main tiers). The total cost can climb when you add extras like toll-free minutes, specific integrations not included in your tier, or advanced features like webinar licenses. Many small businesses find they’re paying a premium for enterprise-level capabilities they don’t fully use, making it less cost-effective for small businesses.

The monthly cost of RingCentral is between $30–45 per user.
The monthly cost of RingCentral is between $30-$45 per user.

2. SMS/MMS limitations

RingCentral has monthly caps on SMS per user (starting as low as 25 texts/user on the Core plan in the US). Exceeding these limits means extra charges. Collaboration features for shared texting lines can be less intuitive than some alternatives, creating communication bottlenecks rather than streamlining them.

3. User experience & setup hurdles

While powerful, the platform’s interface, especially for administrators, can feel complex and less intuitive than more modern solutions. Some users report a steep learning curve and difficult navigation.

One user pointed out:

Capterra review RingCentral
Via Capterra

4. Reliability & support concerns

Although typically stable, RingCentral has experienced significant outages (like the North American event on Jan 22, 2025). Its reliance on fewer data centers compared to some competitors also raises concerns about latency for certain users.

RingCentral outage brings down business communications for thousands of businesses.

Compounding this, accessing timely support can be a challenge. User reviews mention difficulties reaching account managers and experiencing long waits for issue resolution, sometimes stretching into weeks, pushing businesses toward service providers known for more responsive customer service.

“Customer service was atrocious. You had to make a request and wait for a callback from a person in a totally different time zone. If you missed the call, you had to wait for that agent to call you back; nobody else. When I canceled and wanted to port my numbers, it was a multi-week saga where I could not get a response from anyone.”

Stephanie Y., Attorney, Law Practice

RingCentral review G2
Via G2

5. Paying more for key features

Many essential or highly desirable features, such as specific CRM integrations (like Salesforce requiring the “Advanced” tier), unlimited storage for call recordings, or advanced call monitoring tools, are covered in RingCentral’s more expensive pricing plans. The advertised lower-tier price might not include the functionality your business actually needs day-to-day.

For businesses prioritizing affordability, ease of use, flexible texting, a simple user experience, or responsive support, exploring RingCentral alternatives becomes essential.

Best RingCentral Alternatives & Competitors

So, which providers offer compelling alternatives to RingCentral? Here are the 10 best RingCentral alternatives to help you decide:

ProviderPlanUnlimited calling
(US/CA)
Video conf.Team chatVoicemail
Transcript
Best forUser scores (G2)
Nextiva$30
Core
Unified customer experience management4.5/5 (3k+ reviews)
Vonage$27.99 AdvancedCustomization and APIs4.3/5 (450+ reviews)
Ooma$29.95
Pro Plus
Budget-conscious SMBs4.6/5 (120+ reviews)
Aircall$50
Pro, min 3 users
Contact AircallSales & support teams4.3/5 (1k+ reviews)
Dialpad$25
Pro
AI features & tech teams4.4/5 (2k+ reviews)
Grasshopper$25
Solo Plus
LimitedSolopreneurs and basic needs3.9/5 (150+ reviews)
Zoom Phone$15 Unlimited plan✅ Integrated voice or video4.5/5 (combined Zoom reviews)
OpenPhone$23 BusinessStartups and Small Teams4.7/5 (2.5k+ reviews)
8×8$24 Contact sales$17
Calling Plan (Requires a separate Microsoft 365 license)
4.2/5
(700+)
Microsoft Teams PhoneUnified Comms or contact center for mid-to-large businessesUnified Comms or contact center for mid-to-large business4.4/5 (16k+ from total Microsoft Team reviews)

(Note: Pricing is based on annual billing and may vary. G2 figures are based on available data from May 2025. 8×8 pricing requires contact with sales. MS Teams Phone requires an M365 base license and a separate plan.)

Let’s take a detailed look at each VoIP phone service.

1. Nextiva: Best RingCentral Alternative for Unified Communications

Nextiva cloud phone system is the best alternative to RingCentral.

Nextiva stands out as a well-rounded business phone system, providing VoIP services, video conferencing, team messaging, and unified customer experience management (UCXM) in one platform. It also offers both inbound and outbound contact center solutions.

One of Nextiva’s key strengths is its exceptional customer service, a rarity in the business communications industry. Users consistently praise Nextiva’s timely issue resolution and the support team’s patience.

Here’s how one user described their support experience with Nextiva:

quote

“No more robo calls, great auto attendants, lots of extra features, Customer support is 24/7, easy to use and I use it all the time. Nextiva keeps all of my calls from 12 different numbers well organized. They have it set up where I see the caller’s ID and also see from which auto attendant they are calling. This is vital.”

Robert H., G2 Review

Beyond the core offerings, Nextiva packs many advanced phone features at no extra cost, offering a better value proposition than RingCentral. Nextiva is cost-effective, reliable, user-friendly, and a top alternative to RingCentral.

YouTube Video

Key features

Here are some of Nextiva’s key features:

Nextiva pricing plans

Nextiva’s pricing is tiered and transparent, tailored to businesses of different sizes.

PlanKey featuresStarting priceBest for
DigitalOmnichannel digital customer sales & service (live chat, social media messaging, review management)$20Startups & small businesses needing digital customer engagement tools
CoreDigital channels, voice, video, SMS$30Small teams requiring basic communication across multiple channels
EngageAll Core features + call center + chatbot$40Growing teams that need a call center and chatbot functionality
Power SuiteAll Engage features + advanced features (intelligent routing, transcription & summarization)$60Service & sales teams needing advanced features for streamlined operations
Plans are priced per user per month
nextiva pricing

Nextiva’s pros & cons

Pros: Excellent customer support ratings, high reliability, user-friendly interface, good value proposition.

Cons: Can be more expensive than basic options, and some advanced features require higher tiers.

Who is Nextiva best for?

Businesses of all sizes that need a reliable, feature-rich unified communications platform with outstanding customer support.

Reliable phone service you won’t have to worry about.

RingCentral letting you down? Get enterprise-grade reliability backed by 24/7 award-winning support.

2. Vonage: Best alternative for API customization

Vonage phone system is among the top alternatives to RingCentral.

Vonage is the preferred business phone system for organizations that want to customize their communication workflows extensively. It has a wide range of custom APIs you can use to connect your VoIP phone system to different native and third-party applications.

Despite its extensive integration capabilities, Vonage is easy to set up and use. One user said they didn’t require any training to use the phone system:

“My experience with Vonage was good because their app is user-friendly and visually appealing. It was simple to use and didn’t require any training from what I recall.”

Key features

Here are some top features of Vonage:

Vonage pricing plans

Vonage offers metered and unlimited international calling plans, along with add-ons like toll-free numbers and virtual fax.

PlanKey featuresStarting priceBest for
MobileUnlimited domestic calls, SMS/MMS, voicemail, main local company number$13.99Small businesses with basic communication needs
PremiumAll Mobile features, plus unlimited video meetings (up to 200 participants), team messaging, access to VBC App Center$20.99Businesses that need video conferencing and integrations
AdvancedAll Premium features, plus on-demand call recording, visual voicemail, call groups$27.99Businesses that require call recording, visual voicemail, and call groups
All plans are available monthly or annually. Prices are per line, per month, plus taxes and fees

Vonage’s pros & cons

Pros: High degree of customization via APIs, competitive feature set, good call quality.

Cons: Some features (e.g., call recording) require higher tiers, and support reviews are mixed compared to Nextiva.

Who is Vonage best for?

Businesses that need deep integrations or custom communication solutions.

3. Ooma: Best budget-friendly RingCentral alternative

Ooma is among the top competitors to RingCentral.

Ooma is a great VoIP phone service for small businesses on a budget. It provides all the essential features you’ll need to get your business communication needs off the ground — CRM integrations, hot desking, and call management capabilities such as call routing.

Key features

Here are some top Ooma features:

Ooma pricing plans

Ooma offers three tiers of business phone service plans starting at $19.95 per user per month. You can also get a variety of add-ons, including additional phone numbers, fax capabilities, and integrations.

PlanKey featuresStarting priceBest for
Ooma Office EssentialsVirtual receptionist, extension dialing, music on hold, ring groups, mobile app$19.95Small businesses with basic communication needs
Ooma Office ProCall recording, text messaging, video conferencing, desktop app$24.95Growing businesses
Ooma Office Pro PlusCall center, hot desking, team chat, call queueing, voicemail transcription, CRM integrations$29.95Businesses with advanced needs
Prices are per user per month, plus taxes and fees.

Ooma’s pros and cons

Pros: Budget-friendly, easy setup, core features included.

Cons: Limited integrations on lower tiers, unlimited calling requires Pro Plus, less feature-rich than competitors like Nextiva or RingCentral.

Who is Ooma best for?

Small businesses looking for reliable, affordable phone service without extensive features.

4. Aircall: Best alternative for call center analytics

Aircall is one of many alternatives to RingCentral.

Aircall’s cloud-based call center software works best for small and mid-sized businesses. You get essential features and capabilities such as call queuing, analytics, and integrations to help you administer a lean call center.

What users love best is Aircall’s data analytics feature, which allows you to view data sets per user for more granular insights. The integration capabilities also work well, especially in how Aircall syncs with HubSpot. You can make calls to customers directly from your CRM.

Key features

Aircall’s key features include:

Aircall pricing plans

Aircall offers three core plans and various integrations and add-ons, including international numbers and call whispering.

PlanKey featuresStarting priceBest for
EssentialsUnlimited calling within US & Canada, essential telephony features, 100+ integrations$30Small businesses with basic call management needs
ProfessionalCustom onboarding, service-level agreement, and API developer support$50Growing businesses that need productivity features
CustomCustom onboarding, service-level agreement, API developer supportQuoteEnterprises with specific needs
Plans are billed annually per license per month, and have to be purchased for a minimum of 3 users.

Aircall’s pros and cons

Pros: Strong focus on call center workflows, excellent CRM integration, insightful analytics.

Cons: Minimum user requirement, pricing can be higher for smaller teams, and less focused on general unified communications.

Who is Aircall best for?

Sales teams, support centers, and businesses focused on CRM integration for calling.

5. Dialpad: Best alternative for AI-powered insights

Dialpad is one of the leading alternatives to RingCentral.

​​Dialpad is a budget-friendly, AI-powered contact center solution. It offers a range of AI-driven capabilities, such as transcriptions and real-time analytics. Dialpad’s interface and user experience stand out. For example, you can organize call centers by teams and track callbacks using voice AI.

Key features

Dialpad’s pricing plans

PlanKey featuresStarting priceBest for
StandardUnlimited domestic calling, AI Meetings, SMS/MMS, AI transcriptions, Web & chat support$15 per userIndividuals and small teams
Pro24/7 live agent support, CRM integrations, Open APIs & Webhooks, ring groups$25 per userGrowing teams
EnterpriseUnlimited ring groups, dial-by-extension, data retention policies, priority live agent supportContact SalesLarge enterprises
Plans are billed annually per user, per month.

Dialpad‘s AI features, such as real-time transcription and sentiment analysis, may incur additional costs.

Dialpad’s pros and cons

Pros: Innovative AI features, modern interface, competitive pricing on the standard tier.

Cons: Some AI features may have limits or additional costs, and video meeting participant limits on lower tiers can be restrictive.

Who is Dialpad best for?

Businesses prioritizing AI-driven insights, real-time transcriptions, and a modern user experience.

6. Grasshopper: Best alternative for solopreneurs and small teams

Grasshopper is one of many alternatives to RingCentral.

Grasshopper is ideal for solopreneurs and small businesses that don’t want to be held back by a complex VoIP phone with extensive features they don’t need. It has features such as virtual phone numbers, call forwarding, and voicemail transcription.

Here’s how one user described their experience with this virtual phone system:

“Grasshopper was very user-friendly. It was easy to use, and we never really had a need to contact customer support. The implementation was easy, and we loved that we could use it on a line/VOIP or also log into the Grasshopper app and answer on the go.”

Key features

Grasshopper’s key features include:

Grasshopper pricing plans

Grasshopper’s plans are based on the number of phone numbers and extensions rather than users.

PlanKey featuresStarting priceBest for
True Solo1 user, 1 phone number, call forwarding to a single number, voicemail$14Single person business
Solo PlusUnlimited users, 1 phone number, call forwarding to multiple phone numbers, ability to set permissions for each user$25Businesses that need to add multiple users
Small BusinessUnlimited users, 4 phone numbers, call forwarding to multiple phone numbers, ability to set permissions for each user$55Small businesses that need flexibility and customization
Plans are billed annually per extension per month.

Grasshopper’s pros and cons

Pros: Very affordable entry point, simple setup, good for separating business/personal calls.

Cons: Lacks video conferencing and team messaging, requires an existing line for forwarding (not a full VoIP replacement in the traditional sense), limited features compared to others.

Who is Grasshopper best for?

Solopreneurs, freelancers, and micro-businesses that need a basic virtual number and call forwarding capabilities.

7. Zoom Phone: Best alternative for integrated voice and video

Zoom Phone System Screenshot

Zoom Phone extends Zoom’s renowned video conferencing platform into a complete business phone system. It offers a unified communication experience where users can easily switch between calls, meetings, and team chat within the same familiar interface.

Businesses already using Zoom for meetings especially appreciate this integration. Zoom Phone’s global reach spans over 47 countries and territories with local and toll-free number options, a good choice for businesses with international operations.

Key features

Here are some of Zoom Phone’s standout features:

Zoom Phone pricing plans

Zoom Phone offers options for metered or unlimited calling.

PlanKey featuresStarting priceBest for
MeteredMetered domestic calling, voicemail transcription, call recording$10Small businesses with low call volume
Regional UnlimitedUnlimited domestic calling, post-call summaries, unlimited IVR$15Businesses with moderate to high call volume
Global SelectAdvanced compliance features, call queue analytics$20Businesses with regulatory requirements
Prices are per user per month, billed annually. All plans require a base Zoom license.

Zoom Phone’s pros & cons

Pros: Seamless integration with Zoom Meetings, intuitive interface, excellent mobile app, robust call quality.

Cons: Requires a base Zoom license for full functionality, fewer advanced call center features than specialized providers, and some integrations may require higher-tier plans.

Who is Zoom Phone best for?

Businesses invested in the Zoom ecosystem that want unified communications and video integration.

8. OpenPhone: Best alternative for startups and small teams

OpenPhone interface

OpenPhone is a mobile-first business phone system for startups and small teams. Its clean, intuitive interface prioritizes simplicity while delivering powerful business communication features. What makes OpenPhone worth considering is its collaborative approach to business texting and calling. Teams can share phone numbers, and multiple team members can see and respond to calls and messages.

Key features

OpenPhone’s key features include:

OpenPhone pricing plans

OpenPhone offers multiple tiers to accommodate growing businesses.

PlanKey featuresStarting priceBest for
StandardUnlimited calls and texts (US & Canada), shared phone numbers, voicemail transcription$15Individuals and small teams
BusinessHubSpot integration, call transfers, auto-attendant$23Growing small businesses
ScalePriority support, advanced analytics, admin controls$35Larger teams with custom needs
Prices are per user per month, billed annually.

OpenPhone’s pros & cons

Pros: Exceptional user experience, superior business texting capabilities, collaborative features, and affordable pricing.

Cons: Limited video conferencing capabilities, fewer integrations than enterprise solutions, and less robust call center features.

Who is OpenPhone best for?

Startups, small businesses, and entrepreneurs looking for modern design, team collaboration on calls/texts, and simple pricing.

9. 8×8: Best alternative for contact center and international calling

8x8-phone-system

8×8 offers a cloud-based communications platform with contact center capabilities and global reach. It has local phone numbers available in 130+ countries and regions, and works well for businesses with international communication needs.

8×8 combines UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) functionalities, so businesses can manage both employee and customer communications through a single provider.

Key features

Here are some of 8×8’s notable features:

8×8 pricing plans

8×8’s pricing structure has options for different communication needs, but requires you to get a custom quote from its sales team across plans.

PlanKey featuresStarting priceBest for
Contact
CenterOmnichannel routing, agent workspace, supervisor workspaceContact SalesEnterprise contact centers
CX Beyond the Contact CenterConversational intelligence, call, meet, messageContact SalesCustomer service operations
Communications APIsHigh-volume SMS, messaging, voice, videoContact SalesDevelopers
Unified CommunicationsHigh-volume messaging, receptionist console, system analytics, global coverageContact salesGlobal businesses

8×8’s pros & cons

Pros: Exceptional international coverage, integrated contact center capabilities, strong compliance certifications, and reliable global performance.

Cons: Interface can feel dated compared to newer competitors, higher learning curve, and pricing can be higher for advanced features.

Who is 8×8 best for?

Mid-sized to large businesses with global operations, integrated contact centers, and regulated businesses requiring strong compliance features.

10. Microsoft Teams Phone: Best alternative for Microsoft 365 environments

Microsoft Teams Phone System

Microsoft Teams Phone is a collaboration platform and business phone system. For businesses already invested in the Microsoft 365 ecosystem, Teams Phone offers integration with familiar Microsoft applications and a unified experience for meetings, calling, and collaboration.

Key features

Microsoft Teams Phone’s key features include:

Microsoft Teams Phone pricing plans

Microsoft Teams Phone requires a Microsoft 365 subscription and then offers these calling plans:

PlanKey featuresStarting priceBest for
StandardBasic phone system features within Teams$10 (add-on)Organizations with existing calling solution
Pay-as-you-goPhone number with metered outbound calling minutes$13 (add-on)Teams users needing basic domestic calling
Calling PlanPhone number with 3,000 outbound domestic calling minutes$17 (add-on)Teams users with international calling needs
Domestic and international calling3,000 outbound domestic or 600 outbound international calling minutes$34 (add-on)Organizations wanting simplified licensing
Prices are per user per month in addition to Microsoft 365 license costs, billed annually.

Microsoft Teams Phone’s pros & cons

Pros: Deep integration with Microsoft 365, consolidated vendor management, familiar user interface, strong security, and compliance capabilities.

Cons: Requires a Microsoft 365 subscription, higher total cost, is less specialized than dedicated VoIP providers, and more complex deployment for non-Microsoft environments.

Who is Microsoft Teams Phone best for?

Businesses already committed to the Microsoft ecosystem that want to consolidate vendors and integrate phone systems with their existing collaborative workflows.

How We Picked the Top RingCentral Alternatives

Businesses switching from RingCentral consistently mention four key pain points: unexpected costs, poor customer support, system reliability issues, and complicated interfaces. We picked the solutions that effectively address these challenges:

  • Reliability: Providers delivering at least 99.9% uptime with redundant infrastructure made our list.
  • Transparent pricing: Prioritized solutions with clear pricing structures and minimal hidden fees.
  • Exceptional support: Each recommendation offers responsive, knowledgeable help when you need it.
  • User-friendly design: All selected RingCentral alternatives feature intuitive interfaces that won’t require extensive training.
  • Integration: Every provider connects with essential business tools.
  • Room to grow: These solutions scale with your business, whether you’re a small business or enterprise.

How To Choose the Ideal Alternative to RingCentral

Switching from or choosing an alternative to RingCentral means keeping a pulse on the following key factors:

  • Identify your must-have features: List the essential communication tools your team needs daily. Is it primarily voice, or are video meetings, team chat, and SMS equally important? Do you need advanced call routing, analytics, or specific integrations (e.g., Salesforce, Microsoft 365)?
  • Budget for the features: What price are you willing to spend per user? Compare the pricing tiers of different alternatives, what’s included in each, and extra costs for add-ons or overages.
  • Prioritize ease of use: A complex system hinders adoption and productivity. Look for intuitive interfaces and simple management.
  • Read customer support reviews: When issues arise, prompt and effective support is vital. Check review sites (like G2, Capterra) for feedback on support quality, responsiveness, and availability (e.g., 24/7, multi-channel).
  • Consider scalability: Will the provider grow with you? Make sure the platform can easily accommodate new users, lines, and feature needs as your business expands.
  • Check for reliability & uptime: Look for providers with transparent Service Level Agreements (SLAs) and high uptime.
  • Test before committing: Get a free trial or demo to navigate the interface for user-friendliness and make the right choice.

Why Nextiva Is the Best Alternative to RingCentral

Looking for a better communication solution without RingCentral’s drawbacks? A VoIP comparison survey by GetVoIP found that Nextiva is the best-rated VoIP phone service when compared with alternatives, including RingCentral. Nextiva delivers the perfect combination of affordability, ease, reliability, and support that makes switching worthwhile.

✅ Better value

Get enterprise-grade features without the premium price tag. Nextiva offers comparable capabilities at lower costs — ideal for businesses seeking quality without overpaying.

✅ Simple experience

Intuitive design means even complex tasks like call routing become straightforward, with no technical headaches.

✅ Friendly support

Nextiva’s stellar customer support rating means real help when you need it. Nextiva offers responsive, knowledgeable support with minimal wait times.

✅ High reliability

With eight North American data centers (vs. RingCentral’s two), Nextiva delivers 99.999% uptime, averaging just six minutes of downtime yearly compared to RingCentral users’ reported 43 minutes of downtime in 2023.

✅ Customer experience focus

Nextiva’s Call Pop shows agents crucial customer data before conversations begin, while advanced analytics drive smarter decisions that improve customer satisfaction. Nextiva consistently performs where it matters most.

YouTube Video

Reliable phone service you won’t have to worry about.

RingCentral letting you down? Get enterprise-grade reliability backed by 24/7 award-winning support.

FAQs

You probably have a solid foundation for the best RingCentral alternatives. Let’s wrap this up with a few key insights to help you choose a particular alternative.

What are the best RingCentral alternatives for small businesses?

Nextiva tops RingCentral’s best alternatives list. It balances features, affordability, and exceptional customer support, making it ideal for growing small businesses. Its unified communications platform combines various communication needs into one.

If budget is your primary concern, Ooma offers essential business phone features at a competitive price. It’s a straightforward solution for small businesses with basic communication needs.

For solopreneurs and small teams, Grasshopper offers a simple, easy-to-manage virtual phone system that separates business from personal calls.

Which RingCentral competitors offer the best customer support?

Nextiva stands out with its consistently high customer support ratings. Users praise the responsiveness, knowledge, and helpfulness of the support team. It has a 9.0 customer support rating on G2 compared to RingCentral’s 7.9.

Aircall is also known for its strong customer support, particularly its dedicated focus on call centers.

What features should I look for in a RingCentral alternative?

The features best for you depend on your specific needs. Here are some important ones to consider:

– Call management: Call forwarding, call recording, call forwarding, voicemail, auto attendant, conference calls.
– Unified Communications: Integrating voice, video, messaging, and possibly email and fax into a single platform.
– Video conferencing: High-quality video conferencing with features like screen sharing and recording.
– Team messaging: Internal chat platform for fast communication and collaboration.
– Contact center features: Advanced call routing, queuing, analytics, and agent management tools (if applicable).
– Integrations: Compatibility with your existing CRM, productivity tools, and other business applications.
– Mobile app: A well-designed mobile app for making and receiving calls, accessing voicemail, and managing settings on the go.
– Scalability: The ability to easily add or remove users and features as your business grows.
– Reliability and uptime: A high uptime guarantee, supported by a robust infrastructure to ensure consistent service.

Are RingCentral alternatives cheaper?

Often, yes. Although RingCentral offers a robust platform, prices can be higher than alternatives, especially for smaller businesses or those with basic needs. Ooma and Grasshopper are particularly budget-friendly options. Nextiva, Vonage, and Dialpad offer competitive pricing plans and are more affordable than RingCentral.

Compare not only the price per user but also the included features and additional costs to determine the best value for your business.

How do RingCentral alternatives handle integrations with other tools?

Most alternatives offer a range of integrations, but specific options vary. Vonage is known for its extensive API customization, allowing deep integration into various systems. Nextiva, Aircall, and Dialpad offer strong integrations with popular CRM systems like Salesforce and HubSpot, as well as productivity suites like Microsoft 365 and Google Workspace. Ooma and Grasshopper offer more limited integrations and focus on essential tools.

The alternative you choose should be compatible with the tools you use.

Is there a free or low-cost alternative to RingCentral?

Completely free VoIP services for businesses are rare. Most free options are for personal use and lack essential business features. Grasshopper offers a very affordable entry-level plan ($14/month) that provides a basic virtual phone system. Ooma is another budget-friendly option with plans starting at $19.95/month. Dialpad offers a free trial; after the trial, it starts at $15, while Nextiva has a starting price of $20.

Consider your long-term needs. Even if a low-cost option seems tempting at first, make sure it can scale with your business and offers the features you need in the future.

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