10 Best OpenPhone Alternatives & Competitors in 2024

June 6, 2024 11 min read

Danny Grainger

Danny Grainger


OpenPhone has become a popular business phone system, especially for startups and remote teams, thanks to its affordability, mobile-first design, and user-friendly interface.

But what happens when your team expands? This is where limitations can creep in. You need a communications solution that tackles your current business needs and scales seamlessly as your team grows.

With a vast array of options on the market, comparing features, pricing, and scalability across providers can be overwhelming. We’ll dive into popular alternatives to OpenPhone and how these competitors stack up to help you choose the best business phone system for your growing business.

Why Businesses Choose OpenPhone

Let’s start by understanding why OpenPhone attracts small businesses:

While OpenPhone is known for its affordability, mobility, and ease of use, it might lack features for growing companies. Let’s explore some scenarios where you might consider a more robust alternative.

When To Look for an OpenPhone Alternative

Here are some signs that it might be time to search for a better business VoIP provider than OpenPhone:

OpenPhone review o G2
Via G2

If you encounter any of these limitations with OpenPhone, it’s worthwhile exploring alternative business communication tools designed to support the evolving needs of growing companies.

Top OpenPhone Alternatives

Here’s an at-a-glance view of the leading alternatives to consider:

SolutionKey FeaturesStarting Price/UserBest ForStrengths
NextivaVoice, video, messaging, advanced call management, CRM integrations, and customizable reports$18.95/month Scaling businesses that need reliability and enterprise-grade featuresReliability, features
AircallCloud phone system, call routing, monitoring, voicemail, and SMS capabilities$30/monthLean support and sales teams looking for simplicitySimplicity, ease of use
GrasshopperVirtual business phone service, basic call management, and unlimited US/CA calling$14/monthSolopreneurs or micro-businesses on a tight budgetAffordability
DialpadCloud business phone system with voice, video, and messaging$15/monthRemote-first companies that need mobile-centric solutionsMobile-centric
GoTo ConnectCloud PBX phone system with call routing, SMS, and integrations$27/monthMid-size companies that need to customize their workflowsScalability, workflows
RingCentralRobust voice, video, and messaging with advanced call management$20/monthLarger growing companies that need enterprise-level capabilitiesUnified platform, API
VonageBusiness phone system with basic call management and voicemail transcription$13.99/monthBudget-conscious SMBs that need just the essential featuresIntegrations, value
Google VoiceCloud-based virtual phone number and call and text forwardingFreeMicrobusinesses and solopreneurs on extremely tight budgetsFree, basic features
Ooma OfficeCloud business phone service with virtual PBX capabilities$19.95/monthSmall companies that need basic, low-cost solutionsLow upfront cost
CloudTalkCloud-based business phone system with call routing and IVR menus$25/monthVery small teams that need easy plug-and-play optionsEasy setup, drag-and-drop
This table summarizes the core capabilities, pricing models, and ideal customers for the top contenders. 

Now, let’s take a closer look at how each one stacks up against OpenPhone.

1) Nextiva

Nextiva is the leading unified communications service provider for growing teams

For growing SMBs, Nextiva is probably the closest direct replacement for OpenPhone in terms of capabilities and scale. Let’s look at some of the key advantages of choosing Nextiva as your business phone system:

Best for: Nextiva is the leading unified communications service provider for growing teams that need the reliability and advanced features OpenPhone lacks. Nextiva brings enterprise-level capabilities but is easy to use.

2) Aircall


Aircall is a user-friendly cloud-based phone system designed for modern teams. As a virtual phone system, Aircall gets attention because of its simplicity and streamlined experience.

Here are some of the key advantages of choosing Aircall as your company’s phone system:

Best for: Aircall is an ideal choice for lean service and sales teams that want simple solutions. Its user-friendly design balances capable basic features comparable to OpenPhone’s.

3) Grasshopper

grasshopper phone service

If keeping costs ultra-low is your top priority, you might find Grasshopper appealing. It offers a basic business phone service starting at just $14/month per phone number. Here are the key details about its service:

Best for: Grasshopper suits solo entrepreneurs and micro-businesses who need basic phone services on tight budgets.

4) Dialpad

Dialpad phone system

Dialpad is a modern business VoIP solution built mobile-first for remote teams. Its standout features include:

Best for: For distributed teams and remote workers, Dialpad is a high-quality mobile-centric alternative comparable to OpenPhone.

5) GoTo Connect

gotoconnect phone service

GoTo Connect strikes a balance between simplicity and customization, making it an acceptable choice for growing mid-size companies. Here are some key points about its offerings:

Best for: GoTo Connect sits in the middle ground between basic services and enterprise solutions. It combines the simplicity of OpenPhone with more tailored workflows.

6) RingCentral

RingCentral app

RingCentral is one of the long-standing leaders in business VoIP. This provider has a robust enterprise-grade platform. Here are some of the key advantages of choosing RingCentral as your business phone system as an alternative to OpenPhone:

Best for: For larger enterprises that need a future-proof platform, RingCentral is a choice that’s trusted by global brands.

7) Vonage

vonage phone system

Vonage is probably the most recognized consumer VoIP telephony brand extending into the business market. Here are some key details about it:

Best for: Vonage’s plans offer a flexible starting point for SMBs seeking business phone systems with only the essential features at a competitive price.

8) Google Voice

Google voice product shot

If you’re bootstrapping and your funds are extremely limited, Google Voice provides a basic free business phone solution. Here are some key points about it:

Best for: Google Voice’s features are limited, but it offers solopreneurs a free way to establish a business number.

9) Ooma Office

Ooma phone system

Ooma Office stands out because it delivers VoIP on a budget. Here are some of the key advantages of choosing Ooma Office as your business phone system:

Best for: For thrifty small businesses, Ooma Office hits the sweet spot between cost and capabilities.

10) CloudTalk

CloudTalk call center

CloudTalk is a cloud-based call center solution designed to improve customer interactions. The platform makes it easy for small customer support teams to get set up with business phones in minutes. Here are the primary advantages of choosing CloudTalk as your business phone system:

Best for: For teams with simple needs, CloudTalk delivers a fast and frustration-free option that’s comparable to OpenPhone’s.

Key Takeaway on Best OpenPhone Alternatives

Choosing the Best OpenPhone Alternative

We’ve outlined several helpful questions for you to ask potential OpenPhone competitors when comparing business phone platforms.

It also helps to align your organization’s needs so you can select the right communications platform to support your growth. Here are some essential questions to consider when comparing business phone systems:

Selecting your VoIP service provider deserves careful evaluation. Keep these aspects in mind as you compare options.

Switching from OpenPhone To Nextiva Is Seamless

If, after reviewing the alternatives, you determine that Nextiva most closely aligns with your needs, making the transition is a breeze. 

Here are a few key advantages to switching to Nextiva:

Switching to Nextiva gives you the peace of mind that comes with choosing a trusted industry leader that has reliable infrastructure and offers stellar 24-7 support.

The right multi-line phone system lays the foundation for reliable customer communication and optimized internal workflows. Don’t settle for a basic solution that just gets by. 

Nextiva is the perfect technology partner for companies that want to access the modern capabilities their teams need to perform their best work, deliver exceptional customer experiences, and scale without limitations.

Business VoIP service done right.

Integrate secure phone service, SMS, video, and team chat in ONE platform.

Danny Grainger


Danny Grainger

Danny Grainger is a seasoned copywriter who specializes in helping brands build awareness and effectively communicate their value to both businesses and clients. With a focus on business marketing, advertising, and SaaS, he has a knack for translating the intrinsic worth of products and services into compelling narratives.

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