Top 10 Aircall Alternatives & Competitors in 2024

January 10, 2024 10 min read

Alex Doan

Alex Doan

Aircall alternatives and competitors

Looking for an alternative to Aircall for managing your call center? You’ve reached the right place.

While Aircall is a good option for getting your call center or contact center up and running, you might be in the market for a more robust tool to manage other business communications — like video and voice conferencing, team chat, and file sharing.

If you’d like a second opinion on Aircall, read on to check out the best Aircall alternatives, their key features, and pricing.

What Is Aircall?

Aircall is a cloud phone system and call center software that enables companies to set up a virtual call center, manage calls and contacts, analyze call data, and integrate with CRM and helpdesk tools. The company has about 15,000 users worldwide and is headquartered in France.

Key Aircall features include auto-attendants, call routing, contact center management, advanced analytics, and integrations with tools like Salesforce, Zendesk, and Slack.

Why Businesses Choose Aircall

Aircall is easy to set up and use. It has a user-friendly and intuitive user interface that simplifies configuring call flows and managing agents. No special hardware is needed.

It’s also affordable, offering flexible pricing that scales with business needs, making it cost-effective for small teams.

Above all, Aircall offers powerful call management and VoIP features, including smart call routing, interactive voice menus, call queues, and advanced reporting. Its call quality and uptime are also key reasons why businesses choose this budding telephony provider.

Why Look for an Aircall Alternative?

Although an affordable and reliable communication platform, Aircall isn’t without its flaws. Here are some key reasons why you might explore Aircall competitors:

Now, let’s review comparable alternatives that are worth checking out.

The Top 10 Aircall Alternatives To Stay Ahead

1. Nextiva

Nextiva phone system

Nextiva is a unified cloud communications platform that integrates voicemail, video conferencing, help desk software, and more business communication features in one product. It stands out with its reliable uptime record and superb call quality.

Nextiva also provides real-time analytics into calls and has nurturing tools to automatically send information to customers. Its pricing is simple and affordable.

Depending on your business requirements, you can get a variety of standard and advanced phone system features.

What are Nextiva’s top features?

Nextiva pricing

Nextiva offers three feature-packed VoIP plans that match small business budgets. The tiers include:

2. Grasshopper

grasshopper phone service

Grasshopper is another great Aircall alternative for small businesses. Packages are much smaller; you’ll have a business line added to your personal cell phone number. It’s a cheaper option for companies that don’t have the budget to invest in a full suite of communication tools.

What are Grasshopper’s top features?

While Grasshopper’s setup is different from other business VoIP platforms, it still offers some important communication features, including:

Grasshopper pricing

Grasshopper caters to small businesses with four feature-packed plans at affordable price points. The tiers differ based on the number of users, phone numbers, and extensions supported:

You can opt for annual pricing to lower the subscription cost.

3. OpenPhone

Openphone business VoIP

OpenPhone is a cloud phone system designed for startups and small businesses. It works by adding a new business number to your existing cell phone. Once you’ve downloaded the OpenPhone app to it, you can use that as a business phone.

What are some of its top features?

OpenPhone has a small but robust suite of communication tools, including:

OpenPhone pricing

OpenPhone offers three main pricing plans, each with optional features and add-ons:

Related: OpenPhone Pricing: Is It Worth It? 

4. Dialpad

Dialpad phone system

Dialpad offers an AI-powered business phone system suited for small to large teams. It has a simple setup that brings hybrid teams together through unified communications.

What are Dialpad’s key features?

Diapad pricing

Dialpad provides three pricing tiers:

You can lower monthly prices by paying annually instead.

5.’s VoIP platform delivers essential communications tools for a smaller price tag. They’re designed to help small businesses create a professional first impression with business phone numbers that can be used on personal phones.

What are some of its top features?

Key features include: pricing offers three pricing tiers:

6. GoToConnect (formerly Jive)

gotoconnect phone service

GoTo Connect offers an all-in-one cloud communications suite tailored for small and medium-sized businesses. It combines business phone, meetings, and messaging within GoTo’s broader platform focused on connecting companies with their customers.

What are some of its top features?

GoToConnect customers can enjoy its top VoIP features like:

GoToConnect pricing

7. 8X8

8x8 phone service

8×8 offers a unified cloud communications platform combining voice, video, chat, and cloud contact center functionalities for businesses seeking an all-in-one solution.

What are some of its top features?

8×8 offers excellent call management features, including:

8X8 pricing

8×8 pricing requires custom quotes across five tiers:

You need to speak to an 8×8 salesperson to get a pricing quote for these plans.

8. OnSIP

OnSIP phone service

OnSIP is a hosted VoIP provider for businesses that want to keep their existing phone numbers. Once you have a package with OnSIP, you’ll download their app onto your devices — whether on Android, iOS, or a laptop — to make and receive phone calls.

What are some of its top features?

Customers on different plans get access to different OnSIP features. Amongst some of their top features are:

OnSIP pricing

Onsip offers two main pricing plans:

9. Ooma Office

ooma voip

Ooma Office is a great Aircall alternative to look into if you’re a small business. It offers a streamlined business phone service designed for small teams seeking hassle-free voice and collaboration solutions.

What are some of its top features?

Key Ooma features include:

Ooma Office pricing

Ooma offers three straightforward pricing tiers:

Related: Ooma Business Pricing: Is it Worth it?

10. Twilio Flex

Twilio phone system

Twilio Flex is a digital engagement center that helps businesses connect with customers across phone, email, chat, SMS, and even messaging apps like WhatsApp and Facebook Messenger. It provides a single, customizable interface for agents to handle all interactions, driving better productivity.

What are some of its top features?

Twilio Flex pricing

Twilio Flex pricing varies by user with 5000 free user hours and two pricing tiers:

Why Is Nextiva the Best Aircall Alternative?

Nextiva stands out as the top alternative to Aircall for several compelling reasons. First and foremost, Nextiva simply offers more features — over 40 standard and advanced phone system features that can be customized to fit any call or contact center solution.

Additionally, Nextiva earns top marks for its exceptional ease of use, allowing you to set up complex call flows and routing in just minutes. Whenever questions arise, Nextiva’s amazing support team is ready to guide users through any aspect of the service.

Related: 7 Best Telzio Alternatives & Competitors To Check Out

However, features and support wouldn’t matter much without rock-solid reliability and security. Nextiva delivers both military-grade data centers and end-to-end encryption protecting every conversation.

With this unbeatable combination of extensive features, ease of use, stellar support, and ironclad security, it’s no wonder Nextiva earned the #1 spot as U.S. News’ top-rated business phone provider for two years straight.

Simply put, no other Aircall alternative can compete with Nextiva across the board. Businesses seeking to take their phone connectivity to the next level need look no further.

Related: Top 6 NICE CXOne Alternatives for Your Contact Center

Ready to take your phone system to the next level?

Check out Nextiva’s transparent pricing plans.

Note: Aircall, Grasshopper, OpenPhone, Dialpad,, GoToConnect, 8×8, OnSIP, Ooma Office, and Zoom have no relationship with Nextiva, Inc. and are the registered trademarks of their respective owners.

Alex Doan


Alex Doan

Alex Doan is an experienced senior marketing professional specializing in propelling growth for both B2B and B2C companies. Proficient in streamlining marketing operations for seamless sales transitions, utilizing analytics and consumer insights to achieve measurable outcomes. Committed to enhancing lead and customer experiences through effective journey mapping.

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