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Small Business Phone Service With Big Company Benefits

Operate like a Fortune 500 company, without the Fortune 500 prices.

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Small Business Phone Service
Courtney Steele, Teres Nail Bar
As our business needs grow, Nextiva grows with us. They are a small business’s best friend. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012
Pricing & Packages

Your search for small business phone service is over.

Small Business Phone Service Pricing

Small Business Phone Service Pricing

Pricing
Month to Month
Contract
Users
Enterprise
Starts at
$30
/mo per user
Pro
Starts at
$25
/mo per user
Basic
Starts at
$20
/mo per user
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS  
Nextiva App  
Professionally Recorded Greeting  
Unlimited Conference Calls  
Call Recording  
Voicemail to Text Delivery  
Voice Analytics  
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields  
Reporting / Analytics  
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards  
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic  
Survey Scheduling  
Spam Protection  
Custom Landing Pages  
Live Chat Features  
Automatic Case Creation  
Chat Transfer  
Chat Scheduling  
Chat History  
Customized Chat  
Round-Robin Distribution  
Offline Chat  
Unlimited Chat  
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder  
Custom Dashboards  
1-4
Users
5-19
Users
20-99
Users
+100
Users
Month to Month
Contract
Enterprise
Starts at
$30
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Basic
Starts at
$20
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports

Small Business Phone
Service Features

Nextiva App

Nextiva App

Stay connected with your customers, employees, and partners directly from your mobile device - no matter where you are

Business Text Messaging

Text Messaging

Manage teams and employees by sending and receiving business text messages through the Nextiva app

Small Business Auto Attendant

Auto Attendant

Instant automated greeting that lets callers choose the person or department they are trying to reach

Small Business Voicemail to Email

Voicemail to Email

Access your voicemail messages from a single source, your email account, from anywhere your business takes you

Small Business Call Queuing

Call Queuing

Organize employees, teams, and departments into queues so that callers will be routed to the next available company representative in the selected queue

Small Business Unlimited Phone Calling

Unlimited Calling

No per-minute charges or limits when you place calls to the United States and Canada

Small Business Phone Service Benefits
Benefits

See the ways your small business can benefit from our phone service.

Business Phone Service Scalability
Scalability

Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.

Business Phone Service Reliability
Reliability

Always stay connected with our highly redundant network. Get a guaranteed 99.999% uptime 24/7.

Low Cost Phone Service
Low Cost

Slash your current business phone bill by almost 50%. Also get add-on features at no extra cost.

Cloud Based Phone Service
Cloud-Based

Make calls and manage your phone system from anywhere. Have one phone system for all your teams.

Amazing Service
Amazing Service

Receive the best support from our 100% in-house team every step of the way.

Affordable Phone Service
Honest Pricing

We price our suites to make them affordable to every business. We want you to grow.

Small business FAQs

What is the best VoIP Phone for my small business?

There are many VoIP phones available with distinct features, and it's hard to pick one. Browse our recommended VoIP phones such as desk phones, cordless phones, conference phones, and optional adapters. You might not even need a VoIP phone, if you have the Nextiva App, we have you covered.

How many phone lines do I need for my small business?

The number of business phone lines you will need depends on the number of employees, physical phones, meeting/conference rooms, remote staff, and if your company has multiple locations. Read more about how to calculate the number of business lines you need.

Can I send text messages from my business phone number?

Yes, you can use Nextiva to send text messages from your business phone number. Interact with customers via SMS from within the Nextiva App. Learn more about you can use text messaging in your business.

Can I change plans?

You can always upgrade your plan to a higher tier with more features if your initial offering isn't quite what you need. If you do that or add more seats to your account, we will only charge you a pro-rated amount for the remaining time in your billing cycle.

Do I need to change my small business phone number?

No, you do not need to change your business phone number when you choose Nextiva. You can migrate your existing phone number to Nextiva through a process known as Porting. Nextiva will take care of all that for you.

How do I get a toll-free local number?

Businesses receive a toll-free local phone number at no additional charge when purchasing the Business Communication Suite from Nextiva. Optionally, they can also receive a toll-free national phone number that begins with 866, 800, 888, but inbound calls will be charged per minute.

What is the Nextiva App?

The Nextiva App is a full-featured business communications application that users enjoy to make and receive calls, view contacts, transfer calls, host meetings, and collaborate with team members. It's available free for Windows, macOS, Android, and iOS devices.

Is my information safe and private?

Nextiva has a robust information security program which has been audited by independent 3rd parties. We hold customer information security to be one of our top priorities.

Experience the best small business phone service.

 
Dave | with Nextiva since 2008

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