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Read BlogOur #1-rated phone service solution is part of a broader software experience that simplifies business communications for customers and teams.
Communicate confidently using voice, SMS, and video. Do business with your team and customers using the communication channels they prefer.
Route inbound calls to the right teams quickly with this professional phone system feature. If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant.
Record all calls without any hardware. Use call recordings for QA or to provide coaching opportunities for your team. Access your recordings for up to six months.
No more long-distance or toll charges to speak with your customers. Enjoy truly unlimited calls in the U.S., Canada, and Puerto Rico using VoIP.
Get HD voice and video conferencing on your computer and mobile phone. Also use screen sharing to collaborate in real time. Join online meetings in just one click.
Save time by reading voicemail messages–you can even reply by SMS text message.
VoIP providers like Nextiva let you direct inbound calls to your team based on set criteria, transfer to other members, and even adapt to your business hours.
Our remote-friendly, award-winning phone services use the internet, not physical landlines. Both in-office and remote workers can seamlessly switch between their desk and mobile phones, even in the middle of a call. Set up is simple — no IT staff needed.
See pricingUpgrade to advanced capabilities as you hire and grow. Nextiva Plug-Ins enable enhanced productivity and premium customer engagement.
You deserve Amazing Service® delivered by real people, not bots. Call, web chat, or submit a ticket 24/7/365.
Integrate Outlook, Google, SalesForce, Microsoft Teams, Hubspot, and custom tools.
Unlimited voice calling
Unlimited internet fax
Free local and toll-free numbers
24x7 customer support
Unlimited audio and video meetings
Business text messaging
Team collaboration tools
Voicemail to email & SMS
Call recording & voice analytics
Audio/video conference recording
Microsoft and Salesforce integrations
Single sign-on management
We help you simplify your business by providing a reliable, easy-to-use and secure phone service. With our business phone system, you’ll have no downtime, we’ll help you monitor all day/everyday, and you'll always stay informed of any network status updates. Most importantly, you’ll get the help you need right away.
24/7 support from real people. Call, chat, or submit a ticket.
We provide outstanding network security that’s reliable. We’ll make sure you never miss a call with your customers.
Worried about call lags, delays, and choppy audio? Our VoIP phone system runs HD voice calls through Tier 1 data centers. Quick and crystal-clear sound.
With easy to setup and download mobile and desktop apps, your team can start making calls almost as fast as they can get their usernames and passwords.
Don’t just take our word for it.
All your business communications solutions in one place — phone, video, chat, contact management, and team collaboration. It doesn't get easier than Nextiva.
Get startedOne of the reasons our customers love us is because it’s so easy to get started with our Voice over Internet Protocol (VoIP) service:
We’ve tested everything and hand-picked a catalog of high-quality desk phones and hardware.
Plus, our basic small business VoIP plan starts at just $20/user per month. It has all the features a growing business needs — business text messaging, call logs, 99.999% uptime, and more.
Follow these steps, plug in your phones, and get started!
It's easy to transfer phone numbers to Nextiva through a process known as porting. Porting lets you move your phone number to a new VoIP provider.
You can transfer any number you use, including:
Nextiva handles everything related to moving your phone numbers over. All you need to do is submit a letter of authorization online. Our porting team will advise you of the port-in date. From there, you can begin receiving calls through Nextiva's cloud phone system instantly.
Transferring business phone numbers will take approximately 2–4 weeks, depending on the previous carrier. In the meantime, you can use temporary numbers.
Watch this short video to see how to transfer your phone numbers to Nextiva:
The short answer is modern cloud VoIP systems are extremely reliable, so long as you don’t have a power outage.
You might also want to consider other factors like:
There’s no doubt that virtual phone numbers are more beneficial than traditional landline numbers.
They work for small businesses with remote staff as well as larger companies who need to manage communication in their call centers.
Most business phone service providers (Nextiva included) offer a range of virtual numbers:
Local phone numbers — These numbers are based in certain geographic areas, also known as rate centers or area codes.
Toll-free numbers — These are special numbers that start with 800, 888, 866, and others that allow people to call it without any tolls or add-on fees.
Vanity numbers — These numbers are the catchy, memorable numbers like 1-800-FLOWERS. You would want to purchase these and port them in.
Both! With Nextiva, you can choose to buy or rent many top-performing VoIP phones that work perfectly with your office phone system.
We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and headsets.
The best part is that we pre-configure the devices, so you can use them instantly.
Nextiva offers a complete platform that enables people to work from home with its audio conferencing and VoIP solutions.
Here are some of the ways Nextiva helps people work from anywhere:
When you get a small business phone service, there are a couple things you’ll want to clarify up front. Before you pull the trigger, know exactly what your package includes.
You’ll also want to know a bit about the tech so you can be sure you’re getting something reliable and modern enough to manage today’s multi-channel business conversations.
While they may sound similar, a small business phone system and a business phone service are actually two different but related aspects of business communications. All companies, small and large, need a phone service in some form or another, to communicate with customers, vendors, suppliers and employees. A business phone system provides a business phone number, and helps you stay connected with all the right people through streamlined communication functionality.
We encourage you to compare the best business phone services for small business and see why Nextiva is right for you. Small business phone service comes full of benefits to allow your business to grow. Switching to a virtual phone service can save up to 60% of your phone bill. A traditional phone service is vulnerable to outages while a business phone service has considerably better uptimes and is resistant to risks like bad weather. Call quality and security both maintain integrity in the eyes of your customers.
Nextiva delivers a VoIP phone service solution designed to provide small businesses with the tools they need to manage their voice communications – and the ability to to scale through our integrated software that allows you to plug in tools to improve customer management and employee productivity.
Our award-winning phone services use the internet, rather than physical landlines, making setup turnkey and allowing users to seamlessly switch between a desk or mobile phone to communicate and collaborate with each other and with customers This is the perfect arrangement as digital transformation is giving businesses the opportunity to have in-office and remote workers.
Nextiva provides small businesses with the ability to increase productivity by making everything available all in one tool, from business texting to chat, and from video conferencing to customer experience analysis. The top business phone service for small businesses includes:
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.