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Small Business Phone Service With Big Company Benefits

Operate like a Fortune 500 company, without the Fortune 500 prices.

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As our business needs grow, Nextiva grows with us. They are a small business’s best friend. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012

Pricing & Packages

Your search for small business phone service is over.

Small Business Phone Service Pricing

Pricing Month to Month Contract Users	Enterprise Starts at $30 /mo per user Get started	Pro Starts at $25 /mo per user Get started	Basic Starts at $20 /mo per user Get started
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS
Nextiva App
Professionally Recorded Greeting
Unlimited Conference Calls
Call Recording
Voicemail to Text Delivery
Voice Analytics
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields
Reporting / Analytics
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports
Custom Dashboards
Survey Features
Mobile Friendliness
Survey Templates
Branding & Customization
Survey Shortlinks
Email Notifications
Survey Analytics
Question Skip Logic
Survey Scheduling
Spam Protection
Custom Landing Pages
Live Chat Features
Automatic Case Creation
Chat Transfer
Chat Scheduling
Chat History
Customized Chat
Round-Robin Distribution
Offline Chat
Unlimited Chat
Analytics Features
Customer Database
Standard Reports
User & Team Performance
Custom Reports
Virtual Database Builder
Custom Dashboards

1-4
Users

5-19
Users

20-99
Users

+100
Users

Month to Month

Contract

Enterprise

Starts at

$30

/mo per user

Get started

VoIP Phone Service

Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Text Messaging / SMS
Free Online Faxing
Nextiva App
Professionally Recorded Greeting
Unlimited Conference Calls
Call Recording
Voicemail to Text Delivery
Voice Analytics

Sales CRM Features

Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields
Reporting / Analytics

Service CRM Features

Advanced Roles & Permision
Call Pop
Case Status & Priority Management
Automatically Link Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports
Custom Dashboards

Survey Features

Mobile Friendliness
Survey Templates
Branding & Customization
Survey Shortlinks
Email Notifications
Survey Analytics
Question Skip Logic
Survey Scheduling
Spam Protection
Custom Landing Pages

Live Chat Features

Automatic Case Creation
Chat Transfer
Chat Scheduling
Chat History
Customized Chat
Round-Robin Distribution
Offline Chat
Unlimited Chat

Analytics Features

Customer Database
Standard Reports
User & Team Performance
Custom Reports
Visual Database Builder
Custom Dashboards

Pro

Starts at

$25

/mo per user

Get started

VoIP Phone Service

Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Text Messaging / SMS
Free Online Faxing
Nextiva App
Professionally Recorded Greeting
Unlimited Conference Calls

Sales CRM Features

Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management

Service CRM Features

Advanced Roles & Permision
Call Pop
Case Status & Priority Management
Automatically Link Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports

Survey Features

Mobile Friendliness
Survey Templates
Branding & Customization
Survey Shortlinks
Email Notifications
Survey Analytics

Analytics Features

Customer Database
Standard Reports
User & Team Performance
Custom Reports

Basic

Starts at

$20

/mo per user

Get started

VoIP Phone Service

Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Text Messaging / SMS
Free Online Faxing

Sales CRM Features

Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management

Service CRM Features

Advanced Roles & Permision
Call Pop
Case Status & Priority Management
Automatically Link Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management

Analytics Features

Customer Database
Standard Reports

Small Business Phone
Service Features

Nextiva App

Stay connected with your customers, employees, and partners directly from your mobile device - no matter where you are

Text Messaging

Manage teams and employees by sending and receiving business text messages through the Nextiva app

Auto Attendant

Instant automated greeting that lets callers choose the person or department they are trying to reach

Voicemail to Email

Access your voicemail messages from a single source, your email account, from anywhere your business takes you

Call Queuing

Organize employees, teams, and departments into queues so that callers will be routed to the next available company representative in the selected queue

Unlimited Calling

No per-minute charges or limits when you place calls to the United States and Canada

Desk

Powerful communication tools right on your desk.

Learn more

Cordless

Freedom to roam. Without losing any of the power.

Learn more

Conference

Bring your whole team together.

Learn more

Adapters

Transition your traditional systems into the future.

Learn more

Benefits

See the ways your small business can benefit from our phone service.

Scalability

Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.

Reliability

Always stay connected with our highly redundant network. Get a guaranteed 99.999% uptime 24/7.

Low Cost

Slash your current business phone bill by almost 50%. Also get add-on features at no extra cost.

Cloud-Based

Make calls and manage your phone system from anywhere. Have one phone system for all your teams.

Amazing Service

Receive the best support from our 100% in-house team every step of the way.

Honest Pricing

We price our suites to make them affordable to every business. We want you to grow.

Small business FAQs

What is the best VoIP Phone for my small business?

There are many VoIP phones available with distinct features, and it's hard to pick one. Browse our recommended VoIP phones such as desk phones, cordless phones, conference phones, and optional adapters. You might not even need a VoIP phone, if you have the Nextiva App, we have you covered.

How many phone lines do I need for my small business?

The number of business phone lines you will need depends on the number of employees, physical phones, meeting/conference rooms, remote staff, and if your company has multiple locations. Read more about how to calculate the number of business lines you need.

Can I send text messages from my business phone number?

Yes, you can use Nextiva to send text messages from your business phone number. Interact with customers via SMS from within the Nextiva App. Learn more about you can use text messaging in your business.

Can I change plans?

You can always upgrade your plan to a higher tier with more features if your initial offering isn't quite what you need. If you do that or add more seats to your account, we will only charge you a pro-rated amount for the remaining time in your billing cycle.

Do I need to change my small business phone number?

No, you do not need to change your business phone number when you choose Nextiva. You can migrate your existing phone number to Nextiva through a process known as Porting. Nextiva will take care of all that for you.

How do I get a toll-free local number?

Businesses receive a toll-free local phone number at no additional charge when purchasing the Business Communication Suite from Nextiva. Optionally, they can also receive a toll-free national phone number that begins with 866, 800, 888, but inbound calls will be charged per minute.

What is the Nextiva App?

The Nextiva App is a full-featured business communications application that users enjoy to make and receive calls, view contacts, transfer calls, host meetings, and collaborate with team members. It's available free for Windows, macOS, Android, and iOS devices.

Is my information safe and private?

Nextiva has a robust information security program which has been audited by independent 3rd parties. We hold customer information security to be one of our top priorities.

Experience the best small business phone service.

Dave | with Nextiva since 2008

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Customer Relationship Suite

Team Collaboration Suite (Beta)

Small Business Phone Service With Big Company Benefits

Pricing & Packages

Your search for small business phone service is over.