GoTo Connect Pricing & Plans: Is It Worth It?

December 25, 2023 6 min read

Devin Pickell

Devin Pickell

GoTo connect phone system

GoTo Connect is a cloud-based communication service offering voice, video, and messaging capabilities for businesses. The platform is designed to manage all your communications in a single platform, much like other conferencing solutions.

With features such as customizable call routing, multi-level auto attendants, and integrations with popular business apps, GoTo Connect provides a straightforward option for businesses requiring basic communications and functionality.

When researching a business communications platform, pricing, and plan structures will likely be among the first items you’ll look at. Does GoTo Connect have the features your business needs? Let’s dive in.

GoTo Connect Pricing Plans

GoTo Connect Pricing Plans

Basic plan — $29.00/user/month (billed annually)

Ideal for startups, solopreneurs, or small teams with simple communication needs.

Features of the Basic plan:

Standard plan — $39.00/user/month (billed annually)

Suitable for growing businesses looking for scalability and advanced features.

This plan offers everything in the Basic plan, plus the following features:

How Do Nextiva Pricing Plans Compare?

Nextiva pricing plans

Essential plan — $17.39/user/month (billed annually)

Ideal for startups, consultants, or local small businesses with basic communication needs. 

Notable features of the Essential plan include:

Professional plan — $20.74/user/month (billed annually)

Ideal for growing businesses with increased communication needs and collaboration demands, for example, marketing agencies, e-commerce stores, and customer support teams. 

This includes everything in the Essential plan, plus the following features:

Enterprise plan — $27.44/user/month (billed annually)

Suitable for large businesses with complex communication workflows and high-volume activities, for example, large contact centers, healthcare providers, and financial institutions. 

This includes everything in the Professional plan, plus the following features:

If we compare GoTo Connect and Nextiva plans in a scenario where a business may require 20 or 100 users, here’s an estimate of how that pricing would stack up.

Service ProviderPlan20 Users100 Users
GoTo ConnectBasic$580.00Unavailable
GoTo ConnectStandard$780.00$3900.00

Core Features of GoTo Connect & Nextiva

GoTo Connect business conferencing & calling features

GoTo Meeting Software Screenshot

Nextiva business conferencing & calling features

Nextiva video meeting software

Comprehensive Feature Comparison

Feature or functionalityNextiva EssentialNextiva EnterpriseGoTo Connect BasicGoTo Connect Standard
Monthly price (billed annually)$17.39$27.44$29.00$39.00
User capacityUnlimitedUnlimitedUp to 20 usersUnlimited
Unlimited voice & video calling (U.S. & Canada)
Mobile apps (iOS & Android)
Toll-free minutes1,50012,5001,000 shared1,000
Video conference duration limit45 min45 minUnlimitedUnlimited
Video conferencing participantsUnlimitedUp to 150Up to 250
Video meeting recording
Meeting scheduling and calendar integrations
Team messaging
Voicemail to email
Toll-free numbers
Unlimited internet fax
Auto attendant
Call recording
Multi-level auto attendant
Salesforce/HubSpot integrations
Call queues
Voicemail transcription
Advanced analytics and reporting
Microsoft Teams integration
Single sign-on

Which Provider Is Right for Your Business?

Choosing between GoTo Connect and Nextiva involves a nuanced consideration of your business’s communication needs, budget constraints, and plans for growth.

Nextiva is a great fit for

GoTo Connect may be a good fit for

The Final Verdict on Nextiva

While GoTo Connect caters to businesses that are focused on large-scale video communications and straightforward service tiers, Nextiva emerges as a cost-effective, robust solution, as broken down in our comparison.

Nextiva’s comprehensive feature set, coupled with its transparent pricing structure, provides businesses with the flexibility and scalability necessary to grow and adapt.

For businesses weighing their options, Nextiva’s business phone system stands out as a well-rounded solution that aligns affordability with a breadth of features, making it an attractive choice for businesses seeking a balance between cost and functionality. And if you require phone number porting from an existing provider to Nextiva, we can help with that process!

Devin Pickell


Devin Pickell

Devin Pickell was a growth marketer at Nextiva. He combines his skills in content marketing, SEO, data analysis, and marketing strategy to meet audiences in their journey. He has helped scale SaaS brands like G2 and Sphere Software and contributed to G2's traffic growth. You can find him tweeting about e-commerce, sports, gaming, and business.

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