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Let your team work anywhere and enjoy unlimited nationwide calling with Nextiva’s reliable business VoIP solution.
Free yourself from the limits of traditional phone systems. Nextiva’s VoIP phone system offers:
Crystal-clear calls: Superior call quality and audio clarity.
Mobile apps: Free mobile phone apps to stay connected.
Integrations: Connect business apps like your CRM & email.
Cost-effectiveness: Simple pricing plans with no surprises.
Reliable & secure: Industry-leading uptime and reliability.
Easy scalability: Add lines as your business grows in a click.
Unified communication with voice, video, and chats
Ultra reliable cloud phone service with 99.999% uptime
Unlimited calling nationwide and virtual faxing included
Text messaging for the entire team (SMS and MMS)
Toll-free number and auto attendants included
Top-rated iOS & Android voice over IP apps
Easy-to-use softphone app for Windows and Mac
Flip business phone calls between mobile devices
Declutter your workspace with optional desk phones
VoIP telephony avoids long-distance fees with cell phones
Fully integrated video meeting functionality
Built-in team messaging desktop app screen sharing
Direct-dial calling features to take meetings on the road
Professional moderation features for added privacy
Advanced VoIP conferencing with call recording
Manage a single business phone system for every office
Allow or restrict international calling to select users
Assign phone numbers to users or groups.
Call flows to route incoming calls to your main number
Replace several disjointed business apps with NextivaONE
Access historical and live call data
Real-time call tracking with custom reports & dashboards
Identify business trends by analyzing inbound call logs
Make QA a breeze with call recording and rating
Know who's actually making VoIP calls to keep costs low
Sales CRM for managing your leads and opportunities
Upgrade analog phone devices like fax machines to go digital
Helpdesk tools to manage customer service requests
Call center solutions available to handle high call volume
Know your customers at the time they call with Call Pop
Integrate business VoIP service with business tools you use
Make low-cost outbound calls from your CRM with Nextiva
Easy integration with Google, Microsoft, & more
Click to dial phone numbers for improved productivity
Improve business communications with advanced features
"Nextiva is top-notch. Since starting to work with them, I’ve encountered legitimately
some of the best customer service in any realm.
It’s outstanding."
Chris Hayes
IT Director, The Conan O'Brien Show, Burbank, CA
"My team loves using the Nextiva phone service so much more than the old phones. They describe it as HD calling. It's a modern system."
Rich Sparkman
Director of IT, Shelby American Las Vegas, NV
"Nextiva has satisfied all our needs. The dashboard analytics are responsive, and we can see the number of inbound and outbound calls in certain departments."
Tia Aleksandrova
Project Manager, MoveHappy, Los Angeles, CA
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
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Digital features:
Turn prospects and visitors into customers and provide customer service on your website by engaging in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.
Support and sell using social messaging capabilities including Facebook Messenger, Instagram DM, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
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Everything in Digital, plus:
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.
Get on the same page by sharing your screen during a video call or exchanging key files.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels including chatbot and an inbound call center. Add Nextiva voice service to your MS Teams and gather insights via advanced reporting.
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Everything in Core, plus:
Manage high-volume inbound calls and use voice prompts to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your voice analytics.
Ensure a premium voice calling experience by integrating Nextiva’s reliable and clear voice solution into your Microsoft Teams workflow.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including advanced routing with an interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
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Everything in Engage, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connecting agents and supervisors in a single interface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
Increase productivity when AI takes call notes for you in real time and creates an automatic summary of the conversation.
Most reliable
VoIPVideo & audio conferencingCustomer communicationsWork anywhere
Know who's calling before you answer. Improve your workflows with Nextiva's calling features to work smarter, not harder.
Manage phone calls, emails, and texts in one platform. Focus on what matters, not where it comes from.
Learn moreGet started in a few steps. Our intuitive setup and drag-and-drop Call Flow Builder make managing your phone service a breeze.
Validated by more than 3,000 reviews on GetVoIP.
We're the preferred VoIP phone provider for businesses.
Nextiva is recommended by customers. Rated by 3000+ customers.
Make the move to a communication platform you can count on.
Get started
Our network meets and exceeds industry-leading standards (ISO/IEC 27001) and offers call encryption for secure communications for every team member.
Ensure total business continuity with Nextiva's rock-solid 99.999% uptime and geographically diverse data centers.
Easily add or remove phone lines, users, and features through our simple and scalable online portal.
Our online setup guide and mobile app streamline the process, getting you started in minutes, not days.
No other provider can match Nextiva’s record of supporting businesses. In addition to 24/7 support, our professional services cover your team.
Our product experts offer on-premises training, live video conferencing, and one-to-many webinars, equipping your team to excel and deliver peak performance.
Steve Wozniak
Co-Founder of Apple
FAQs
A VoIP phone service uses Voice over Internet Protocol (VoIP) and your internet connection instead of traditional phone lines to offer high-quality and reliable communications. It eliminates the need for expensive hardware and bulky equipment.
VoIP providers allow entrepreneurs, startups, and businesses of all sizes to enjoy crystal-clear phone calls, team chat, video conferencing, and convenient call flows — all within a single, streamlined system. Our communications platform grows with your business, offering affordability without upfront equipment costs.
Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.
Nextiva is your trusted VoIP service provider for enhanced business communications. It's a significant leap forward compared to traditional landlines and aging PBX systems.
Here's how Nextiva sets you apart:
If you already have a broadband and internet connection, these are the only devices you’ll need to get started:
Nextiva is designed with user-friendliness in mind. Forget complex installations. Download our free business communications app to your computer or phone. There's no lengthy setup — sign in, and you're done.
Customize call features like call forwarding and Interactive Voice Response (IVR systems) through our intuitive admin portal. No technical expertise is required; get up and running quickly.
Nextiva provides flexible pricing options for your business needs, starting at $18.95 monthly. Choose a no-commitment monthly plan or maximize cost-effectiveness with a 12, 24, or 36-month contract.
Every business phone service plan includes Nextiva’s signature Amazing Service®, unlimited nationwide calling, and feature-rich business tools.
Depending on the destination, additional fees apply to international calling, starting at $0.01 per minute, but outgoing and incoming calls to Canada and throughout the United States are included.
Our product experts will help you choose the best VoIP phone service plan for a price that works for you.
Here's a handy guide to understanding VoIP costs.
Absolutely! We understand the importance of keeping your business phone numbers. We handle the porting process for you at no charge and keep you apprised of the status.
We can port phone numbers from all sources, including cell phones, landline phones, virtual phone numbers, VoIP providers, toll-free numbers, and SIP trunks.
We'll transfer your existing phone numbers to Nextiva so you don't miss a single call during the switch. Plus, we provide a temporary number with your caller ID to ensure your customers' calls remain uninterrupted.
We know the unique challenges small business owners face. Nextiva keeps all kinds of businesses in mind:
Don't just take our word for it! See what other businesses say about Nextiva. It's why we're consistently ranked the best VoIP provider for businesses of all sizes.
Nextiva's VoIP phone service allows you to use your communication system to suit your needs best.
We offer Voice over IP-powered desk phones for a familiar experience. You can also use our softphone app to make and receive calls on your smartphone and stay connected on the go. You get the freedom to choose the solution that works best for you and your team.
Analog traditional phones can work with adapters, but we don't recommend this unless you have no other options. Talk to VoIP experts at 1-800-799-0600, and we'll help you find the right VoIP phones for your needs.
(800) 983-4289
Get a personalized demo
A demo that matches your business needs
Customized
Tailored exactly to your business (we do our research).
Fully assisted
Our product team will personally answer your questions.
Quick and simple
Personalized, specific, clear, and to the point – you’re busy!
Nextiva has developed a solution for the future: One platform, one workspace, zero friction.
Tomas
Gorny,
Founder and CEO of Nextiva
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
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