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A VoIP (Voice Over Internet Protocol) phone system provides you with high-quality phone service, transmitting all your communications through an existing internet service. Your VoIP phone service can be on-premises or hosted in the cloud.
If you have a physical office and you’re about to ramp up your team size, you might want to consider this option. You’ll need on-site equipment, qualified personnel, and IP desk phones to get started.
VoIP phone service hosted in the cloud, requires no extra hardware. All you need is a reliable internet connection to access your business phone system.
With Nextiva’s VoIP phone service, bring your voice and data together.
One provider. One bill.
Month to Month Contract
/mo per user
/mo per user
/mo per user
|VoIP Phone Service|
|Free Number Porting|
|Free Local or Toll Free Number|
|Free Online Faxing|
|Text Messaging / SMS|
|Professionally Recorded Greeting|
|Unlimited Conference Calls|
|Voicemail to Text Delivery|
|Sales CRM Features|
|Email, Notes, Call Logs|
|Sales Pipeline Management|
|Reporting / Analytics|
|Service CRM Features|
|Advanced Roles & Permissions|
|Case Status & Priority Management|
|Automatically Links Cases to Accounts|
|Account Alerts / Email Notifications|
|Email Case Routing|
|Branding & Customization|
|Question Skip Logic|
|Custom Landing Pages|
|Live Chat Features|
|Automatic Case Creation|
|User & Team Performance|
|Virtual Database Builder|
From a solo operation to a larger team, any SMB can benefit from the right VoIP phone system. Long-distance and international calling is now affordable with your business phone service.
Want to do more than just make phone calls? The Nextiva mobile app comes with text messaging and video conferencing. Download the app on the App Store or Google Play to get started.
Keep your current phone numbers with Nextiva’s number porting technology. Send in a request to transfer all your lines from your old service provider to Nextiva.
Call Forwarding redirects incoming calls to another number, giving you flexibility and accessibility. Are you on holiday? Maybe you're busy on another call? Use Call Forwarding to receive calls the way you want.
Looking for reliable service, 24/7 availability, encryption, and advanced calling features? Nextiva has you covered with multiple data centers throughout the country.
Many employees and customers prefer text messages over traditional phone calls. Send and receive text messages from your office number on your mobile phone or desktop.
Increase accountability with call recording on all incoming and outgoing calls. Track calls for coaching and quality assurance at your call centers.
Give your brand a professional feel with toll-free and local numbers. Recorded greetings and hold music can also improve your customer experience.
The right solution is different for every business, so you should examine your:
Based on this, here are a few options VoIP phone service options for you:
Here are a few differences to think about as you explore landlines vs. VoIP services:
Nextiva's six redundant data centers in North America keep your service up and running. Your voice communications are secure and made to deliver exceptional call quality. VoIP phone calls are dynamically routed to the nearest data center for optimal performance.
Nextiva leads the industry for uptime and reliability. With 99.999% uptime since 2018, your VoIP phone service will always be available. Nextiva maintains one of the most reliable VoIP networks in the United States.
We’re sure serving customers is your top priority, too. Stay online all the time with Nextiva’s secure VoIP phone service. Our customer support team works around the clock to help you deliver your best.