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The VoIP phone service made for modern work.

Nextiva is a modern VoIP phone service that works on any desk phone, computer, and smartphone.
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We're named the
Best Business Phone
Service by U.S. News.

  • Blue Check List icon Fully cloud-based VoIP phone service
  • Blue Check List icon Proven reliability with 99.999% uptime
  • Blue Check List icon Award-winning 24/7 customer support
  • Blue Check List icon Enhanced privacy with TLS & SRTP encryption
U.S. News rates Nextiva as Best Business Phone Service

VoIP service that powers every business.

More than a dial tone.

Unified communication with VoIP, video, & chat

Bundle with helpdesk software & Sales CRM

Unlimited calling, faxing, and texting nationwide

Amazing Service with 24/7 support

Free toll-free, virtual voicemail, & auto attendant

Work from anywhere.

Top rated iOS & Android mobile app

Easy-to-use desktop app for Windows and Mac

Send text messages from your mobile device

One-click conference calling from your cell phone

Declutter your workspace. Ditch the desk phone

Conference calling

Host unlimited audio and video meetings

Audio conferencing with messaging & screen share

Dedicated conference bridge for all your meetings

Crystal-clear, HD audio with no static on the line

Advanced VoIP conferencing with call recording

Bring teams together.

Collaborate using your business phone software

Create groups to connect via chat, video, & audio

Chat, screen share, & file sharing made easy

Schedule meetings, & assign tasks with due dates

Keep track of conversations and team projects

Reveal insights.

Access historical and live call data

Real-time call tracking with custom reports & dashboards

Identify business trends by analyzing call logs

Make QA a breeze with call recording and rating

Gamify your employee performance data

Business apps

Sales CRM for managing your leads and opportunities

Helpdesk tools to manage customer service requests

Workflows to automate mundane tasks

Call Pop, so you know your customers at the time they call

Customer journey sentiment and experience management

Integrate your team's tools.

Integrate your business phone software with other apps

Boost efficiency by connecting your CRM and VoIP system

Easy integration with Google, Microsoft, & more

Click to dial phone numbers within business apps

Improve your business communications

Call features Mobility Conferencing Collaboration Call Analytics Business Apps Integrations
Conan testimonial

What people say
about Nextiva.

"Nextiva is top-notch. Since starting to work with them, I’ve encountered legitimately some of the best customer service in any realm.
It’s outstanding."

Chris Hayes

IT Director, The Conan O'Brien Show, Burbank, CA

Shelby Mustang testimonial

What people say
about Nextiva.

"My team loves using the Nextiva phone service so much more than the old phones. They describe it as HD calling. It's a modern system."

Rich Sparkman

Director of IT, Shelby American Las Vegas, NV

Shelby Mustang testimonial

What people say
about Nextiva.

"Nextiva has satisfied all our needs. The dashboard analytics are responsive, and we can see the number of inbound and outbound calls in certain departments."

Tia Aleksandrova

Project Manager, MoveHappy, Los Angeles, CA

Award-winning business phone service at a great price.

Professional

Starts at

$20.95 Information icon
 
PROFESSIONAL Monthly
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35.95/mo
$33.95/mo
$30.95/mo
$29.95/mo
$29.95/mo
$27.95/mo
$24.95/mo
$23.95/mo
$27.95/mo
$25.95/mo
$22.95/mo
$21.95/mo

Per month / user
Get a quote

Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration

Unlimited Business SMS

Enterprise

Starts at

$26.95 Information icon
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$45.95/mo
$43.95/mo
$40.95/mo
$39.95/mo
$39.95/mo
$37.95/mo
$34.95/mo
$33.95/mo
$37.95/mo
$35.95/mo
$32.95/mo
$31.95/mo

Per month / user
Get a quote

All Professional features PLUS

CRM & Business Integrations

Real-Time Voice Analytics

Call Recording

Got pricing questions?

Chat with an expert
*T&C: Void where prohibited. Offer available to new customers on 24-month or 36-month term contracts only. Actual discount varies, is reflected on the Nextiva website, and is dependent on the number of lines/users, service plan, term length, and payment option selected. Thirty percent discount calculated from regular retail price for the Nextiva Essential Package for a customer with 20-99 users on a 24-month contract, paying monthly. All pricing and discounts are before taxes, fees, add-ons, usage charges, surcharges, and other charges and fees. Cannot be combined with other offers, discounts or promotions. Nextiva reserves the right to change, modify or discontinue this offer at any time. Offer expires 12/5/22.
Everything you need. None of the hassle.

Built for people — not tech wizards.

PHONE SYSTEM + SOFTWARE TOOLS

Phone service that works the way you do.

VoIP phone service with advanced features to improve your workflow. Know why someone is calling before you take their phone call.

Learn about Call Pop Discover the NextivaONE App See our Sales Tools Learn about Service Tools
Anticipate caller needs before you answer with Nextiva’s innovative Call Pop VoIP feature.
Manage all your conversations in one place
CONNECTED COMMUNICATIONS

Manage every conversation in one place.

Capture every interaction across phone calls, emails, and texts in a single platform. Focus on what customers say — not where they say it.

Learn more
WORK FASTER

Set up your business phone system in minutes.

No waiting to install your telephone service. Set up your VoIP phone service in record time. You'll dig our drag-and-drop Call Flow Builder, too.

Easily set up your phone system

Why growing businesses love Nextiva.

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Secure

We take security seriously. The entire Nextiva network meets and exceeds security standards set by the ISO/IEC 27001 certification.

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Reliable

99.999% uptime with zero reported outages in 2019 and 2020. Our eight redundant data centers are strategically located across the United States.

Scalable Icon
Scalable

Your business phone system grows with you. Manage phone numbers, users, calling features, and locations from your admin portal.

Easy setup Icon
Easy setup

All you need is a broadband internet connection. Follow our guided setup online and download the Nextiva mobile app. Got VoIP phones? Just plug them in.

Award-winning support Icon
Award-winning support

No other VoIP provider comes close to our Amazing Service. Customers rave about our friendly customer support. Five consecutive Stevie awards say something.

Expertise Icon
Expertise

Our product experts offer on-premise training, live video conferencing, and one-to-many webinars to get the most out of your business calling plan.

Most reliable networkMost reliable VoIP
Video & audio conferencingAudio & video conferencing
U.S. News logo
Mobile & desktop appMobile & desktop apps
Chat & Screen SharingWork anywhere

Got questions about VoIP?

Yes, you can use your existing business phone numbers through the process known as porting.

VoIP works with any phone number you own, including local numbers, cell phones, and toll-free phone numbers. We'll even provide you with a temporary number with your caller ID as you transition.

Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.

Voice over internet protocol (VoIP) is a technology used to engage in voice and video calls over an internet connection. A VoIP phone will offer more features than a regular landline.

Setting up a phone system for businesses is easy. After you sign up, you can begin calling with an app you download to your computer or cell phone. From there, you can customize calling features, such as call forwarding and auto attendants, from a simple online portal.

VoIP works perfectly on almost any high-speed internet connection like cable, DSL, and fiber. You can complete a free VoIP speed test to confirm you have enough bandwidth.

If you purchase VoIP phones from Nextiva, all you need to do is plug them in. You can even use old telephones with a VoIP adapter. No technical skills are needed to enjoy your VoIP phone system.

VoIP completes phone calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or expensive hardware.

A VoIP phone system offers built-in functionality such as a mobile app, video conferencing, and voicemail-to-email delivery, and more. You can also get a complimentary toll-free number as well.

Today's VoIP solutions don't require any bulky equipment, PBX hardware, or technical training.

Read more about the advantages VoIP has over traditional landlines.

Yes. Unlike landlines, you can complete phone calls using your Wi-Fi router. Voice over Internet Protocol (Voice over IP) has error-checking into the core of every data packet. VoIP works over Wi-Fi on all your mobile devices like your laptop, tablet, or smartphone. You can take business phone calls anywhere.

We recommend using a wired Ethernet connection, but you can certainly work remotely using just a wireless internet connection.

To use Voice over IP, you need to have a phone capable of Voice over Internet Protocol (VoIP).

These phones come in two varieties:

  • Desk phones: These IP phones resemble your typical office phone, but they function over your internet service. Traditional phone lines aren't used but an Ethernet cable is connected to your switch or router.
  • Softphones: You can download a business phone app to your iOS or Android mobile phone. There's no setup required. Download the app, sign in, and begin placing and receiving incoming calls on your phone. With cloud-based call routing, your desk and mobile phone can ring simultaneously.

Nextiva offers price plans designed to meet the needs of today's businesses. Choose a monthly plan with no commitment. Maximize your savings with a contract term of 12, 24, or 36 months.

Every business phone plan includes unlimited nationwide calling and professional calling features (auto attendant, on-hold music, call forwarding, and more) enjoyed by small businesses and enterprises.

In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have an internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.

However, the result may vary based on the type of VoIP phone you have. For example, if you have a VoIP hardphone (a physical phone that looks much like a traditional desk phone), you may need to plug it in directly to a wireless router in order for it to work.

A VoIP softphone, on the other hand, is a software program that runs on your computer or mobile device. A VoIP softphone will work as long as you are connected to a wireless internet connection, including the high-speed data available on your mobile phone, when using the VoIP phone app.

What’s VoIP Phone
Service?

If you want to sound smart when explaining business phones, read this

You don’t have to go crazy deep into the ins and outs of an internet phone system. Even knowing the basics gives you a huge leg up on most.

Most people won’t even know what VoIP stands for. You will — it’s Voice over Internet Protocol. It’s a modern phone system that most businesses are switching to. It’s reliable, cost effective, and allows for remote work to happen.

A VoIP phone works by transmitting telephone calls using an internet connection and the cloud. That means you don’t need an old school copper hard-wired phone or a bulky machine, like a PBX (Private Branch Exchange). You just need internet service, a VoIP compatible telephone, and a VoIP service provider. That’s where Nextiva comes in.

As digital transformation continues to impact how businesses interact with their customers and employees, it's crucial to have the right tools for your business. Having the option to make calls from any device you already own equipped with internet access (telephone, computer, app) is one option.

Benefits of a VoIP Telephone Service

One of the main benefits of a VoIP phone is that you won’t need to use old and bulky machinery that will tie you to a specific location. Let’s break down some of the other top benefits of using a VoIP phone service for your business:

  • Easy to install and set up since you’ll be using your existing internet connection.
  • Easy to scale with you as your business grows.
  • Virtual phone numbers that allow you and your employees to work from anywhere.
  • Voicemail features include voicemail transcriptions and email delivery.
  • Higher audio quality.

How to Choose Your VoIP Service Provider

Choosing the right VoIP phone service for your business can seem overwhelming, so we’ll help you break down the top features Nextiva provides with your business needs in mind.

  • Call Routing: Have the option to route incoming calls to any of your available agents.
  • Call Analytics: Have insights into individual agent and call center performance with detailed reports.
  • Call Pop: Provide better customer experience by having relevant information about a caller automatically displayed when answering incoming calls.
  • Voicemail to Text: Save time and reply to voicemails by receiving them via text message.

Unlike RingCentral, 8x8, and Dialpad, Nextiva provides more features beyond voice, all in just one software. One feature that sets us apart is threaded conversations. This means that it doesn’t matter where you had a conversation with a customer via email, phone or chat, you'll have access to all your conversations in one place and on one screen. No need to juggle different tabs or apps to remember where the conversation happened.

What Equipment Do You Need to Set Up a VoIP Phone System?

If you already have an internet provider, these are the only devices you’ll need to get started:

  1. A modem
  2. Ethernet cables
  3. Router (preferably with wifi built into it)
  4. Ethernet switch
  5. VoIP desk phone, which you can also purchase from your VoIP phone provider
Read more

Learn more about Nextiva’s
VoIP Phone Service

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Small Business VoIP

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Small Business Phone Service

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VoIP Desk Phones

See why 100,000 companies trust Nextiva for VoIP service.

Steve Wozniak

I'm a big fan of companies like Nextiva.

Steve Wozniak
Co-Founder of Apple

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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain
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