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Cloud-based VoIP phone service for modern teams.

Let your team work anywhere and enjoy unlimited nationwide calling with Nextiva’s reliable business VoIP solution.

Voip Phone System
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Why upgrade to VoIP phone service?

Free yourself from the limits of traditional phone systems. Nextiva’s VoIP phone system offers:

  • Blue Check List icon Crystal-clear calls: Superior call quality and audio clarity.
  • Blue Check List icon Mobile apps: Free mobile phone apps to stay connected.
  • Blue Check List icon Integrations: Connect business apps like your CRM & email.
  • Blue Check List icon Cost-effectiveness: Simple pricing plans with no surprises.
  • Blue Check List icon Reliable & secure: Industry-leading uptime and reliability.
  • Blue Check List icon Easy scalability: Add lines as your business grows in a click.
U.S. News rates Nextiva as Best Business Phone Service

How Nextiva VoIP powers every business.

Go beyond the dial tone.

Unified communication with voice, video, and chats

Ultra reliable cloud phone service with 99.999% uptime

Unlimited calling nationwide and virtual faxing included

Text messaging for the entire team (SMS and MMS)

Toll-free number and auto attendants included

Work from anywhere.

Top-rated iOS & Android voice over IP apps

Easy-to-use softphone app for Windows and Mac

Flip business phone calls between mobile devices

Declutter your workspace with optional desk phones

VoIP telephony avoids long-distance fees with cell phones

Make effortless conference calls.

Fully integrated video meeting functionality

Built-in team messaging desktop app screen sharing

Direct-dial calling features to take meetings on the road

Professional moderation features for added privacy

Advanced VoIP conferencing with call recording

Bring teams together.

Manage a single business phone system for every office

Allow or restrict international calling to select users

Assign phone numbers to users or groups.

Call flows to route incoming calls to your main number

Replace several disjointed business apps with NextivaONE

Reveal key insights.

Access historical and live call data

Real-time call tracking with custom reports & dashboards

Identify business trends by analyzing inbound call logs

Make QA a breeze with call recording and rating

Know who's actually making VoIP calls to keep costs low

Connect your business apps.

Sales CRM for managing your leads and opportunities

Upgrade analog phone devices like fax machines to go digital

Helpdesk tools to manage customer service requests

Call center solutions available to handle high call volume

Know your customers at the time they call with Call Pop

Integrate your team's tools.

Integrate business VoIP service with business tools you use

Make low-cost outbound calls from your CRM with Nextiva

Easy integration with Google, Microsoft, & more

Click to dial phone numbers for improved productivity

Improve business communications with advanced features

Call features Mobility Conferencing Collaboration Call Analytics Business Apps Integrations
Conan testimonial

Why thousands of businesses
choose Nextiva.

"Nextiva is top-notch. Since starting to work with them, I’ve encountered legitimately some of the best customer service in any realm.
It’s outstanding."

Chris Hayes

IT Director, The Conan O'Brien Show, Burbank, CA

Shelby Mustang testimonial

Why thousands of businesses
choose Nextiva.

"My team loves using the Nextiva phone service so much more than the old phones. They describe it as HD calling. It's a modern system."

Rich Sparkman

Director of IT, Shelby American Las Vegas, NV

Shelby Mustang testimonial

Why thousands of businesses
choose Nextiva.

"Nextiva has satisfied all our needs. The dashboard analytics are responsive, and we can see the number of inbound and outbound calls in certain departments."

Tia Aleksandrova

Project Manager, MoveHappy, Los Angeles, CA

Affordable pricing for award-winning phone service.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Read more Chevron down icon

Digital features:

  • Check icon

    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

    Tooltip icon
    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Read more Chevron down icon

Core features:

  • Check icon

    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
  • Check icon

    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

    Tooltip icon
    Social media channels
  • Check icon

    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
  • Check icon

    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

    Tooltip icon
    Digital Service Helpdesk
  • Check icon

    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

    Tooltip icon
    Inbound & Outbound Voice
  • Check icon

    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

    Tooltip icon
    Business SMS
  • Check icon

    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

    Tooltip icon
    Video meetings
  • Check icon

    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

    Tooltip icon
    Screenshare & file share
  • Check icon

    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

    Tooltip icon
    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Read more Chevron down icon

Everything in Core, plus:

  • Check icon

    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

    Tooltip icon
    Toll-free number and minutes
  • Check icon

    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

    Tooltip icon
    Advanced reporting
  • Check icon

    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

    Tooltip icon
    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Read more Chevron down icon

Everything in Engage, plus:

  • Check icon

    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

    Tooltip icon
    Inbound call center
  • Check icon

    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

    Tooltip icon
    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
  • Check icon

    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

    Tooltip icon
    Unified team interface
  • Check icon

    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

    Tooltip icon
    Supervisor dashboard

Got pricing questions?

Chat with an expert
Most reliable networkMost reliable VoIP
Video & audio conferencingVideo & audio conferencing
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Mobile & desktop appCustomer communications
Chat & Screen SharingWork anywhere
Everything you need. None of the hassle.

Phone service that works as hard as you.

PHONE SYSTEM

Professional-grade communication features

Know who's calling before you answer. Improve your workflows with Nextiva's calling features to work smarter, not harder.

Anticipate caller needs before you answer with Nextiva’s innovative Call Pop VoIP feature.
Manage all your conversations in one place
CONNECTED COMMUNICATIONS

One place for every customer conversation

Manage phone calls, emails, and texts in one platform. Focus on what matters, not where it comes from.

Learn more
WORK FASTER

Set up your phone system in minutes.

Get started in a few steps. Our intuitive setup and drag-and-drop Call Flow Builder make managing your phone service a breeze.

Easily set up your phone system

COMPARE VOIP PROVIDERS

See how Nextiva stacks up

Validated by more than 3,000 reviews on GetVoIP.
We're the preferred VoIP phone provider for businesses.

RingCentral

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Nextiva is recommended by 92% customers. Rated by 3000+ customers.

Make the move to a communication platform you can count on.

Get started

Why businesses ❤️ Nextiva.

Secure Icon

Enterprise-grade security

Our network meets and exceeds industry-leading standards (ISO/IEC 27001) and offers call encryption for secure communications for every team member.

Reliable Icon

Proven reliability

Ensure total business continuity with Nextiva's rock-solid 99.999% uptime and geographically diverse data centers.

Scalable Icon

Better scalability

Easily add or remove phone lines, users, and features through our simple and scalable online portal.

Easy setup Icon

Fast setup

Our online setup guide and mobile app streamline the process, getting you started in minutes, not days.

Award-winning support Icon

Award-winning support

No other provider can match Nextiva’s record of supporting businesses. In addition to 24/7 support, our professional services cover your team.

Expertise Icon

Deep expertise

Our product experts offer on-premises training, live video conferencing, and one-to-many webinars, equipping your team to excel and deliver peak performance.

The best businesses need the best VoIP provider. Get your custom quote 👇

Steve Wozniak

I'm a big fan of companies like Nextiva.

Steve Wozniak
Co-Founder of Apple

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FAQs

Answers to common VoIP questions

A VoIP phone service uses Voice over Internet Protocol (VoIP) and your internet connection instead of traditional phone lines to offer high-quality and reliable communications. It eliminates the need for expensive hardware and bulky equipment.

VoIP providers allow entrepreneurs, startups, and businesses of all sizes to enjoy crystal-clear phone calls, team chat, video conferencing, and convenient call flows — all within a single, streamlined system. Our communications platform grows with your business, offering affordability without upfront equipment costs.

Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.

Nextiva is your trusted VoIP service provider for enhanced business communications. It's a significant leap forward compared to traditional landlines and aging PBX systems.

Here's how Nextiva sets you apart:

  • Flexibility and scalability: Grow at your own pace. Add or remove lines and features as your business needs evolve. You're not locked into a rigid system.
  • Cost-savings: We offer affordable pricing plans to fit any budget. Explore our options and find the perfect fit for your business.
  • Remote work ready: Access your business phone service from anywhere using our user-friendly softphone application on your mobile devices (laptops, tablets, smartphones) and a Wi-Fi connection.
  • Advanced features: Nextiva goes beyond basic calls. Enjoy features like video conferencing for face-to-face meetings, voicemail transcription for better message management, call routing to ensure calls reach the right person, and professional auto attendants to greet and direct callers efficiently. Communicate with clients and colleagues through voice, video, and SMS – all from one platform.

If you already have a broadband and internet connection, these are the only devices you’ll need to get started:

  • Modem: Your internet service provider probably gave you one, so you're likely covered there.
  • Router: You'll want a good router with a strong Wi-Fi signal to keep your calls flowing smoothly.
  • Mobile phones: Get the Nextiva App to bring your business phone system anywhere.
  • Desktop apps: Download the official Nextiva app for the most functionality, including regular updates and enhancements.

Nextiva is designed with user-friendliness in mind. Forget complex installations. Download our free business communications app to your computer or phone. There's no lengthy setup — sign in, and you're done.

Customize call features like call forwarding and Interactive Voice Response (IVR systems) through our intuitive admin portal. No technical expertise is required; get up and running quickly.

Nextiva provides flexible pricing options for your business needs, starting at $18.95 monthly. Choose a no-commitment monthly plan or maximize cost-effectiveness with a 12, 24, or 36-month contract.

Every business phone service plan includes Nextiva’s signature Amazing Service®, unlimited nationwide calling, and feature-rich business tools.

Depending on the destination, additional fees apply to international calling, starting at $0.01 per minute, but outgoing and incoming calls to Canada and throughout the United States are included.

Our product experts will help you choose the best VoIP phone service plan for a price that works for you.

Here's a handy guide to understanding VoIP costs.

Absolutely! We understand the importance of keeping your business phone numbers. We handle the porting process for you at no charge and keep you apprised of the status.

We can port phone numbers from all sources, including cell phones, landline phones, virtual phone numbers, VoIP providers, toll-free numbers, and SIP trunks.

We'll transfer your existing phone numbers to Nextiva so you don't miss a single call during the switch. Plus, we provide a temporary number with your caller ID to ensure your customers' calls remain uninterrupted.

We know the unique challenges small business owners face. Nextiva keeps all kinds of businesses in mind:

  • Flexible pricing: Our affordable plans and easy setup make Nextiva perfect for growing businesses. You keep costs in check and avoid overpaying.
  • Truly personalized support: Get the guidance and Amazing Service you need 24/7 to focus on your business. Add new features and improve your workflows as you scale.
  • Easy-to-use calling features: Get the guidance and Amazing Service you need 24/7 to focus on your business. Add new features and improve your workflows as you scale.
  • Softphones: Nextiva is easy to set up with our user-friendly online portal and mobile and web apps. You don't need to worry about complicated network infrastructure or IT expertise.
  • Partnered for growth: Nextiva's award-winning voice service is only the beginning. We have solutions to help improve the customer experience throughout your business.

Don't just take our word for it! See what other businesses say about Nextiva. It's why we're consistently ranked the best VoIP provider for businesses of all sizes.

Nextiva's VoIP phone service allows you to use your communication system to suit your needs best.

We offer Voice over IP-powered desk phones for a familiar experience. You can also use our softphone app to make and receive calls on your smartphone and stay connected on the go. You get the freedom to choose the solution that works best for you and your team.

Analog traditional phones can work with adapters, but we don't recommend this unless you have no other options. Talk to VoIP experts at 1-800-799-0600, and we'll help you find the right VoIP phones for your needs.

Trusted by millions
of users daily

G2 Rating


4.5/5

TrustPilot Rating


4.7/5