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Everything you need in a small business phone system

A complete office phone system with advanced features to match your small business needs.

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Small Business Phone System
Courtney Steele, Teres Nail Bar
As our business needs grow, Nextiva grows with us. They are a small business' best friend. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012

What is a cloud-based phone system for small business?

A small business phone system includes everything to talk with leads and customers. Powered by proven Voice over Internet Protocol (VoIP) technology, the call quality is impeccable. All you need is your existing high-speed internet.

Unlike a traditional phone system, there's no obsolete equipment to maintain. Forget wasting time and money on a PBX.

Be amazed by the latest in cloud-based phones, features, and support. It's finally within your reach.

Cloud-based Phone System

How much does a small business phone system cost?

Pricing
Month to Month
Contract
Enterprise
As low as
$30
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Pro
As low as
$25
 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Basic
As low as
$20
 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS  
Nextiva App  
Professionally Recorded Greeting  
Unlimited Conference Calls  
Call Recording  
Voicemail to Text Delivery  
Voice Analytics  
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields  
Reporting / Analytics  
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards  
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic  
Survey Scheduling  
Spam Protection  
Custom Landing Pages  
Live Chat Features  
Automatic Case Creation  
Chat Transfer  
Chat Scheduling  
Chat History  
Customized Chat  
Round-Robin Distribution  
Offline Chat  
Unlimited Chat  
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder  
Custom Dashboards  
Month to Month
Contract
Enterprise
As low as
$30
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Basic
As low as
$20
 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports

More than just a dial tone.

All-in-one
VoIP system
  • Business phone service
  • Desktop and mobile app
  • Desk phones
  • Online faxing
Business phone service

A VoIP phone system made for the way you work. With tons of advanced features included, you'll never look back.

Manage call forwarding and choose the right hold music to fit your small business. And get a toll-free number, too.

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Desktop and mobile app

It's much more than an app. Manage inbound and outbound calls with the same business phone number right from your mobile phone.

Get reliable and high-quality call recording, call waiting, and call routing. It works beautifully on Windows, macOS, iOS, and Android.

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Desk phones

Answer phone calls like a pro for your small business. No matter how you like to talk, our multi-line devices can handle many calls using one phone line.

Express yourself with wireless headsets and comfortable handsets. Thanks to your high-speed internet connection, uptime is never an issue.

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Online faxing

Send and receive secure documents with online faxing. Business owners love that it doesn't need any equipment.

It complements the modern small office. Exchange signed agreements via your VoIP service provider.

Get started

Phone System Features Made For Small Business

Small Business Phone System FAQ

What is the best small business phone system?

The best phone system for a small business is a VoIP system that fits your budget, is easy to manage, and provides a massive amount of value.

Nextiva outperforms other VoIP providers due to its highly rated customer service, uptime and reliability, and its free smartphone app.

How do I set up a VoIP phone system for small businesses?

In only three steps, you can set up your small business phone system:

  • Confirm capability with a VoIP speed test and complete a quick technical assessment.
  • Select a VoIP provider that provides reliable service along with friendly customer support.
  • Connect VoIP phones with the Ethernet wires to your wall outlet, router, or switch. You may need to connect the supplied AC adapter for power.

That's it. Equipping your business with phone service is easy as plug and play.

Optionally, download the VoIP softphone app for your smartphone so you can take business calls on your cell phone.

How many phone lines do I need for my business?

Find out how many phone lines your company needs by adding up all the different ways a business uses phones. Here are several areas to consider:

  • Number of office staff
  • Conference rooms and meeting spaces
  • Number of available desks
  • Kitchens, garages, and other workshops
  • Remote employees that work from home
  • Planned growth in 1-3 years

Add these up, and you'll quickly understand the number of phone lines your business needs.

Will Nextiva work with my existing on-premise telephone system?

Yes, Nextiva works with many popular IP PBX systems to provide high availability and infinite scalability a business needs.

With no added hardware, a SIP Trunk from Nextiva will transform your small business phone system using the latest in VoIP technology.

Nextiva's SIP Trunking service is perfect if you want to upgrade your landline phone service without a large investment.

See why thousands of small businesses love our phone system.

 
Dave | with Nextiva since 2008

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