Robust Features

Versatile platforms powering your business with innovation and efficiency.

The Nextiva platforms give you everything you need in one place to centralize all of your conversations and grow your business faster.

Nextiva Platform Library

73 platform capabilities

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

Visit the blog →

And for any size business.

Navigate by company size

Grow

Small Business

Crafting success stories for entrepreneurs and small business endeavors.

Scale

Enterprise

Tailored solutions for mid-size and enterprise-level business success.

The leaders in

Deliver end-to-end personalized experiences at scale

Location-based service charges government taxes and fees

Know exactly what you’ll pay each month

Business VoIP Taxes, Surcharges and Fees

Nextiva is required to collect taxes and fees on behalf of federal, state and local government entities.
Taxes are based on your location and are subject to change.

Services subject to taxes and fees include Nextiva Office and SIP Trunking
Usage charges, such as International and Toll-Free, are subject to taxes and fees
RRF and E911 are industry-standard fees and separate from government taxes
States and local municipalities often charge their own USF and E911 fees, or other taxes
Government taxes, surcharges, and fees are pass-through charges that are paid by Nextiva directly to each entity

Click on your state in the table below for more information about specific taxes.

Nextiva Standard Fees Per Line*

RRF = $3.50** and E911 = $1.50***

View Sample Invoice

**Nextiva's RRF fee is a fee that will be charged monthly to offset costs incurred by Nextiva in complying with regulatory filing and reporting requirements. This fee is not a tax or charge assessed by any governmental agency. The RRF fee will apply to every line of service, including toll free. This is currently at $3.50 per line of service. Virtual numbers are charged at $0.88 per line of service (25% of regular line rate).

***Nextiva's E911 fee is a fee that will be charged monthly to offset costs incurred by Nextiva in providing 911 services. This fee is not a tax or charge assessed by any governmental agency. The E911 fee will apply to every line of service, including toll free. This is currently at $1.50 per line of service. Virtual numbers are charged at $0.38 per line of service (25% of regular line rate).

Hate filling out forms?
Just talk to a real human.

Call (800) 799-0600

Chat now

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain

We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

First name

Last name

Email address

Phone

Company

Number of employees

We're committed to your privacy. Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy

Comments

Your personalized demo. What to expect:

Expect specifics. Tailored exactly to your business (we do our research).
Expect experts. Our product team will personally answer your questions.
Expect quickness. Personalized, specific, clear, and to the point - you’re busy!

Hate filling out forms?
Talk to us.

Call (800) 799-0600

Gartner. Leader: Peer Insights Voice of the Customer

Get started with this form

Request a demo

Fill in your info and we'll come prepared - spoiler, we do our research.

First name

Last name

Email address

Phone

Company

Number of employees

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our Nextiva's Privacy Policy.

Comments

Use fewer apps, get more done.

Agent Tooling

AI Use Cases

Analytics

Architecture

Intelligent Routing

Journey Orchestration

Outbound Dialing

Platform

WEM Aspect

Versatile platforms powering your business with innovation and efficiency.

See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Location-based service charges government taxes and fees

Business VoIP Taxes, Surcharges and Fees

Click on your state in the table below for more information about specific taxes.

Nextiva Standard Fees Per Line*

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

We'd like to know you better so we can serve you better.

Your personalized demo. What to expect:

Request a demo

Download the NextivaONE app.

Desktop

Mobile