Nextiva is shaping the future of growth for all businesses. Start learning how your company can take everything to the next level.
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Trusted by forward thinking companies. See why
Uncompromising security, compliance, and privacy sound good? Our enterprise VoIP system has all that and more.
Talk to an expert Plans and pricingFrom audio and video conferencing, to screen sharing and online faxing, let your remote teams focus on collaboration and getting things done. Dial into our softphones from any device.
With eight points of presence and SSAE 18 and ISO 27001 audited data centers, we strive for 99.999% uptime. Our enterprise-grade voice networks are one of the world’s most reliable.
Integrate with the most popular software providers and apps and enhance your Nextiva experience. Connect Nextiva with applications such as your CRM, billing, and customer support software.
Trusted by forward thinking companies. See why
Unlimited audio & video meetings
Business text messaging
Team collaboration tools
Voicemail to email & SMS
Call recording & voice analytics
Audio/video conference recording
Microsoft & Salesforce integrations
Single sign-on management
Trusted by forward thinking companies. See why
Designed to fit on-premise or cloud PBX systems, Nextiva offers call recording, toll-free and local phone numbers, voicemail to email, and more. It’s everything your large organization needs.
Make and receive calls on your computer or mobile device. Our office phone system keeps you connected when you're away from your office or replaces your desk phone altogether.
94% of our customers say they are very happy with Nextiva as a service provider. Rated #1 on Gartner, Frost & Sullivan, G2, and GetVoIP, Nextiva is also a Stevie® Awards winner for Sales & Customer Service.
This is a phone system that is operated and maintained by a phone service provider instead of on-premise hardware. Cloud PBX lets you lower costs, improve phone service uptime, and achieve greater business continuity.
The primary difference between enterprise and small business VoIP are the needs of the business. Enterprises stand to benefit from popular features such as call recording, voice analytics, call queues, and team collaboration.
It's easy to transfer phone numbers to Nextiva through a process known as porting. Porting lets you move your phone number to a new VoIP provider.
You can transfer any number you use, including:
Nextiva handles everything related to moving your phone numbers over. All you need to do is submit a letter of authorization online. Our porting team will advise you of the port-in date. From there, you can begin receiving calls through Nextiva's cloud phone system instantly.
Transferring business phone numbers will take approximately 2–4 weeks, depending on the previous carrier. In the meantime, you can use temporary numbers.
Watch this short video to see how to transfer your phone numbers to Nextiva:
Larger businesses need to identify a partner that can support their broader business needs and vision for growth.
Areas to focus on include service uptime, platform reliability, customer support availability, and the ability to ramp services up as your company grows.
Top features enjoyed by enterprise VoIP users include call pop, voicemail-to-email, call recording, auto attendant, conference calls, custom dashboards, and call logs.
Every phone line consumes about 100 kbps of bandwidth. For instance, 100 lines of active calls will require 10 Mbps of asynchronous network bandwidth.
How to bring a customer-first approach to your business technology.
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| Professional | Enterprise |
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| The Essentials | |||
| Unlimited Calling within the US/CA | |||
| Free Local & Toll-Free Number | |||
| Keep Your Current Number | |||
| Toll-Free Minutes | 2500 | 10000 | |
| HD Video & HD Voice | |||
| Customizable Hold Music | |||
| Unlimited Multi-Level Auto Attendant | |||
| Professionally Recorded Message | 1 | 3 | |
| Dial by Name Directory | |||
| Call Controls (Transfer, Hold, Mute, etc.) | |||
| Call Continuity | |||
| Simultaneous Ring | |||
| Call Forwarding | |||
| Call Waiting | |||
| Call Queues | Add on | Add on | |
| Do Not Disturb | |||
| Unlimited Internet Fax | |||
| Productivity | |||
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
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250 Pops | Unlimited Pops | |
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The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
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With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification |
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This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
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| Team Presence | |||
| Shared Line Appearance | |||
| Busy Lamp Field | |||
| Call Groups | |||
| Mobility | |||
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The Essential tier includes calling only.
NextivaONE App for Mac
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
NextivaONE App for Windows
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
NextivaONE App for iOS
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
NextivaONE App for Android
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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| Meetings | |||
| Unlimited Conference Calls | 40 Participants | Unlimited Participants | |
| Unlimited Video Calling (Peer-to-Peer) | |||
| HD Video Calling | |||
| Amazon Chime | |||
| Team Collaboration & Messaging | |||
| Team Messaging and Collaboration | |||
| Private Group Messaging | |||
| Screen Sharing | |||
| Analytics & Reports | |||
| Call History | |||
| Call Log Reports | |||
| Voice Analytics | |||
| Administration | |||
| Admin Portal | |||
| User Portal | |||
| Dashboard | |||
| Real-time System Status Alerts | |||
| Call Recording | |||
| Most Popular Integrations | |||
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Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
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Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
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Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
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| Other Integrations | |||
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Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
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Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
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Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
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Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
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Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
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| Phones | |||
| Bring Your Own Device (BYOD) | |||
| Phone Rental Options: Desk and Conference Phones | |||
| Desk Phone | |||
| Conference Phone | |||
| Support | |||
| Email Support | 24/7 | 24/7 | |
| Chat Support | 24/7 | 24/7 | |
| Phone Support | 24/7 | 24/7 | |
| Multi-Site Support Status Alerts | |||
| Professional Implementation | |||
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