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An Enterprise VoIP System that helps IT managers sleep better at night.

Zero outages in 2019. Now that's peace of mind.
Run your business in the cloud today.

Enterprise VoIP Phone Service
IT Manager
Being able to make and receive calls reliably is crucial. By switching to Nextiva, we haven't had any issue contacting customers no matter what phone network they're on. Jeff Rudd, IT Manager at Elkhart Clinic

Enterprise VoIP System Pricing

Pricing
Month to Month
Contract
Users
Enterprise
Starts at
$30
/mo per user
Pro
Starts at
$25
/mo per user
Basic
Starts at
$20
/mo per user
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS  
Nextiva App  
Professionally Recorded Greeting  
Unlimited Conference Calls  
Call Recording  
Voicemail to Text Delivery  
Voice Analytics  
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields  
Reporting / Analytics  
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards  
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic  
Survey Scheduling  
Spam Protection  
Custom Landing Pages  
Live Chat Features  
Automatic Case Creation  
Chat Transfer  
Chat Scheduling  
Chat History  
Customized Chat  
Round-Robin Distribution  
Offline Chat  
Unlimited Chat  
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder  
Custom Dashboards  
1-4
Users
5-19
Users
20-99
Users
+100
Users
Month to Month
Contract
Enterprise
Starts at
$30
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Basic
Starts at
$20
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports

Benefits of an Enterprise
Cloud VoIP System

Complete control

With cloud communications from Nextiva, you don’t lose anything. In fact, you have complete control of your voice, video, mobility, presence and collaboration through a single view that’s always at your fingertips.

business phone service

Go mobile

Access data that drives business decisions such as staffing, training and customer support. Call volume, trends and historical call data provides the business intelligence you need to staff effectively and improve your customer experience.

Business decision insight

Access data that drives business decisions such as staffing, training and customer support. Call volume, trends and historical call data provides the business intelligence you need to staff effectively and improve your customer experience.

Team productivity

Eliminate project delays with Nextiva’s enterprise VoIP phone systems. Instant collaboration, group chats, and video sharing increases team productivity and decision timing while getting the right people involved in projects exactly when you need them.

Secure network

With 8 redundant data centers across North America, Nextiva takes your communication security seriously. We help protect against fraudulent activity, natural disasters and other business continuity issues. Read the Security Datasheet.

Application integration

The systems that support your business and customers need to talk to your communications systems. You can easily connect applications such as CRM, billing, and customer support systems with your unified communications using Nextiva’s system integrator tools and API.

Get peace of mind with Enterprise VoIP

Get started

Work
from
anywhere.

Working today is rarely limited to an office. We need to stay connected when traveling, commuting, and working from home. The Nextiva Business Phone Service App, included in Office Pro Plus and Enterprise plans, enables complete mobility for your Nextiva phone service.

Talk to an expert

Enterprise-Grade Mobility

Nextiva VoIP systems empower you to do business remotely or from the road. The Nextiva App enables complete and secure mobility for your business.

phone service pricing

Security & Reliability Designed for Enterprises

With eight points of presence, carrier-grade data centers, and guaranteed 99.999% uptime, you’ll never miss a beat with your customers. We built one of the world’s most reliable enterprise-ready voice networks.

Actionable Voice & Business Analytics

Uncover valuable insights you can act on regarding company call activities, real-time performance, and measure business outcomes. Customize dashboards and wallboards to drive performance across every aspect of the organization.

Your Enterprise Communications Partner

Nextiva’s award-winning customer service has earned us #1 ratings from Gartner, Frost & Sullivan, and other VoIP industry experts. Get 24/7 access to customer support and take advantage of our Professional Services add-ons to get hands-on consultation for your communications needs.

Track & analyze your entire pipeline for valuable hidden business insights.

Track the entire customer journey. From lead to end of lifecycle. Every interaction along the way is tracked and analyzed.

Enterprise VoIP FAQs

What are the top features included with enterprise VoIP phone service?

Top features enjoyed by enterprise VoIP users include Call Pop, Voicemail-to-email transcription, call recording, auto attendant, advanced conference calls, HD-quality calls, custom dashboards, and advanced call logs.

What is Enterprise Hosted VoIP?

Enterprise hosted VoIP refers to phone service that is made possible over an existing, trusted VoIP network. Nextiva is a top VoIP network that more than 150,000 businesses trust for their business phone service.

What is the difference between enterprise VoIP and small business VoIP?

The primary difference between enterprise and small business VoIP are the needs of the business. Enterprises stand to benefit from popular features such as call recording, voice analytics, call queues, and team collaboration.

Can I keep my existing business phone numbers?

Yes, you can migrate your existing business phone numbers through a process known as porting. We’ll help your organization with this process. You can also purchase additional phone numbers as needed to support the growth of your business.

What is Enterprise Cloud PBX?

An enterprise cloud PBX is a phone system that is operated and maintained by a trusted phone service provider instead of on-premise hardware. The benefits of an enterprise cloud PBX are to lower costs, increase uptime, and achieve greater business continuity.

What should you look for in an enterprise VoIP solution?

Larger businesses need to identify a partner that can support their broader business needs and vision for growth. Areas to focus on include service uptime, platform reliability, customer support availability, and the ability to ramp services up as your company grows.

How much bandwidth is needed for Enterprise VoIP?

Every line of voice service consumes about 100 kbps of bandwidth. For instance, 100 lines of active calls will require 10 Mbps of asynchronous network bandwidth.

See why Shelby American loves Nextiva's Enterprise VoIP.

 

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the way you communicate.


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Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.

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