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An Enterprise VoIP System that helps IT managers sleep better at night.

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Enterprise VoIP Phone Service
4.6 4.6 out of 5
4.6 4.6 out of 5
4.5 4.5 out of 5
5.0 5 out of 5
IT Manager
Being able to make and receive calls reliably is crucial. By switching to Nextiva, we haven't had any issue contacting customers no matter what phone network they're on. Jeff Rudd, IT Manager at Elkhart Clinic

Enterprise VoIP System Pricing

Basic

Business Phone Service
As low as

$20

 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features

Pro

Business Phone Service
As low as

$25

 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features

Enterprise

Business Phone Service
As low as

$30

 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

Benefits of an Enterprise
Cloud VoIP System

Complete control

With cloud communications from Nextiva, you don’t lose anything. In fact, you have complete control of your voice, video, mobility, presence and collaboration through a single view that’s always at your fingertips.

business phone service

Go mobile

Access data that drives business decisions such as staffing, training and customer support. Call volume, trends and historical call data provides the business intelligence you need to staff effectively and improve your customer experience.

Business decision insight

Access data that drives business decisions such as staffing, training and customer support. Call volume, trends and historical call data provides the business intelligence you need to staff effectively and improve your customer experience.

Team productivity

Eliminate project delays with Nextiva’s enterprise VoIP phone systems. Instant collaboration, group chats, and video sharing increases team productivity and decision timing while getting the right people involved in projects exactly when you need them.

Secure network

With 8 redundant data centers across North America, Nextiva takes your communication security seriously. We help protect against fraudulent activity, natural disasters and other business continuity issues. Read the Security Datasheet.

Application integration

The systems that support your business and customers need to talk to your communications systems. You can easily connect applications such as CRM, billing, and customer support systems with your unified communications using Nextiva’s system integrator tools and API.

Get peace of mind with Enterprise VoIP

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2018 Voice of the Customer Report Read the report

Work
from
anywhere.

Working today is rarely limited to an office. We need to stay connected when traveling, commuting, and working from home. The Nextiva Business Phone Service App, included in Office Pro Plus and Enterprise plans, enables complete mobility for your Nextiva phone service.

Talk to an expert

Enterprise-Grade Mobility

Nextiva VoIP systems empower you to do business remotely or from the road. The Nextiva App enables complete and secure mobility for your business.

phone service pricing

Security & Reliability Designed for Enterprises

With eight points of presence, carrier-grade data centers, and guaranteed 99.999% uptime, you’ll never miss a beat with your customers. We built one of the world’s most reliable enterprise-ready voice networks.

Actionable Voice & Business Analytics

Uncover valuable insights you can act on regarding company call activities, real-time performance, and measure business outcomes. Customize dashboards and wallboards to drive performance across every aspect of the organization.

Your Enterprise Communications Partner

Nextiva’s award-winning customer service has earned us #1 ratings from Gartner, Frost & Sullivan, and other VoIP industry experts. Get 24/7 access to customer support and take advantage of our Professional Services add-ons to get hands-on consultation for your communications needs.

Track & analyze your entire pipeline for valuable hidden business insights.

Track the entire customer journey. From lead to end of lifecycle. Every interaction along the way is tracked and analyzed.

Enterprise VoIP FAQs

What are the top features included with enterprise VoIP phone service?

Top features enjoyed by enterprise VoIP users include Call Pop, Voicemail-to-email transcription, call recording, auto attendant, advanced conference calls, HD-quality calls, custom dashboards, and advanced call logs.

What is Enterprise Hosted VoIP?

Enterprise hosted VoIP refers to phone service that is made possible over an existing, trusted VoIP network. Nextiva is a top VoIP network that more than 150,000 businesses trust for their business phone service.

What is the difference between enterprise VoIP and small business VoIP?

The primary difference between enterprise and small business VoIP are the needs of the business. Enterprises stand to benefit from popular features such as call recording, voice analytics, call queues, and team collaboration.

Can I keep my existing business phone numbers?

Yes, you can migrate your existing business phone numbers through a process known as porting. We’ll help your organization with this process. You can also purchase additional phone numbers as needed to support the growth of your business.

What is Enterprise Cloud PBX?

An enterprise cloud PBX is a phone system that is operated and maintained by a trusted phone service provider instead of on-premise hardware. The benefits of an enterprise cloud PBX are to lower costs, increase uptime, and achieve greater business continuity.

What should you look for in an enterprise VoIP solution?

Larger businesses need to identify a partner that can support their broader business needs and vision for growth. Areas to focus on include service uptime, platform reliability, customer support availability, and the ability to ramp services up as your company grows.

How much bandwidth is needed for Enterprise VoIP?

Every line of voice service consumes about 100 kbps of bandwidth. For instance, 100 lines of active calls will require 10 Mbps of asynchronous network bandwidth.

See why Shelby American loves Nextiva's Enterprise VoIP.

 

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(800) 799-0600

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the way you communicate.


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(800) 799-0600

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the way you communicate.


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(800) 799-0600

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the way you communicate.


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the way you communicate.


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See how you can provider smarter, better service with Nextiva IVR.


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