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An enterprise VoIP system that helps IT managers sleep better.

Zero outages in 2019. Now that’s peace of mind.
Run your business in the cloud today.

Talk to an expert Plans and pricing
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A modern
approach to enterprise VoIP.
A secure phone system designed to help people easily receive, manage, and optimize business phone calls.
Enterpise VoIP virtual workspace
Focus on productivity.

From audio and video conferencing, to screen sharing and online faxing, let your remote teams focus on collaboration and getting things done. Dial into our softphones from any device.

Nextiva points of presence
99.999% uptime.

With eight points of presence, carrier-grade data centers, and 99.999% uptime, you’ll never miss a beat with your customers. We have one of the world’s most reliable enterprise-grade voice networks.

Enterprise VoIP integrations
Connect your apps.

Integrate with the most popular software providers and apps and enhance your Nextiva experience. Connect Nextiva with applications such as your CRM, billing, and customer support software.

Want to see it in action?

Ready to get your demo? Get a demo

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Compare plans and features.

Enterprise VoIP system pricing.

Business Phone Service

Professional

As low as

$20.95 Question mark icon
 
PROFESSIONAL Monthly
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$37.95/mo
$32.95/mo
$27.95/mo
$24.95/mo
$35.95/mo
$30.95/mo
$25.95/mo
$22.95/mo
$33.95/mo
$28.95/mo
$23.95/mo
$20.95/mo

Per month / user
Free trial Talk with an expert

Popular features

Up to 40 conference call participants

Standard integrations

Real-time voice analytics

Business Phone Service

Enterprise

As low as

$27.95 Question mark icon
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$44.95/mo
$39.95/mo
$34.95/mo
$31.95/mo
$42.95/mo
$37.95/mo
$32.95/mo
$29.95/mo
$40.95/mo
$35.95/mo
$30.95/mo
$27.95/mo

Per month / user
Free trial Talk with an expert

Popular features

Unlimited conference call participants

Advanced integrations

Real-time voice analytics


See how we help enterprises succeed.

Want to talk to our customers?

Orthodontics Experts testimonial
With Nextiva, we can monitor call flow in real-time, along with agent coverage, and I can easily make changes to my call flow in minutes instead of hours.
Roman Voytsekhovskiy, Support Center Manager
Orthodontic Experts Ltd.
Response Crisis Center testimonial
Our remote capability has made a tremendous difference for us. If not for our switch to Nextiva, we would not be up and running nearly as well as we are.
Meryl Cassidy, Executive Director
Response Crisis Center
Buffalo Bills testimonial
Nextiva gives us unparalleled reliability and security. They ensure our phones are always working and serving our fans’ and organization’s needs.
Dan Evans, VP of Technology
Buffalo Bills
Trust badge icon Trusted by forward thinking companies. See why

The VoIP service of choice for large businesses.

With Nextiva as your VoIP
provider, you can…

Access advanced features.

Designed to fit on-premise or cloud PBX systems, Nextiva offers call recording, toll-free and local phone numbers, voicemail to email, and more. It’s everything your large organization needs.

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Enterprise VoIP phone app
Work from anywhere.

Make and receive calls on your computer or mobile device. Our remote office phone system keeps you connected when you're away from your office or replaces your desk phone altogether.

Bank on Amazing Service.

94% of our customers say they are very happy with Nextiva as a service provider. Rated #1 on Gartner, Frost & Sullivan, G2, and GetVoIP, Nextiva is also a Stevie® Awards winner for Sales & Customer Service.

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The most trusted and successful brands use Nextiva. See why
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Get peace of mind with Nextiva’s enterprise VoIP systems.

Talk to an expert
Peace of mind with Nextiva
Looking for more reasons to go with Nextiva?

Our enterprise VoIP features are
bound to sway you.

Unlimited Calling
Video Conferencing
Auto Attendant
Instant Messaging
Text Messaging
Call Routing
Call Forwarding
Screen Sharing
Advanced Voicemail
Team Presence
Custom Caller ID
Local & Toll-Free Numbers

Enterprise VoIP FAQs

What is enterprise cloud PBX?

This is a phone system that is operated and maintained by a phone service provider instead of on-premise hardware. Cloud PBX lets you lower costs, improve phone service uptime, and achieve greater business continuity.

What is the difference between enterprise VoIP and small business VoIP?

The primary difference between enterprise and small business VoIP are the needs of the business. Enterprises stand to benefit from popular features such as call recording, voice analytics, call queues, and team collaboration.

Can I keep my existing business phone numbers?

Yes, you can migrate your existing business phone numbers through a process known as porting. We’ll help your organization with this process. You can also purchase additional phone numbers as needed to support the growth of your business.

What should you look for in an enterprise VoIP solution?

Larger businesses need to identify a partner that can support their broader business needs and vision for growth.

Areas to focus on include service uptime, platform reliability, customer support availability, and the ability to ramp services up as your company grows.

What are the top features included with enterprise VoIP phone service?

Top features enjoyed by enterprise VoIP users include call pop, voicemail-to-email, call recording, auto attendant, conference calls, custom dashboards, and call logs.

How much bandwidth does enterprise VoIP need?

Every phone line consumes about 100 kbps of bandwidth. For instance, 100 lines of active calls will require 10 Mbps of asynchronous network bandwidth.


See why Shelby American loves Nextiva's enterprise VoIP system.

Shelby American love Nextiva

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Enterprise VoIP plan features

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  Professional Enterprise
The Essentials
Unlimited Calling within the US/CA
Free Local & Toll-Free Number
Keep Your Current Number
Toll-Free Minutes 2500 10000
HD Video & HD Voice
Customizable Hold Music
Unlimited Multi-Level Auto Attendant
Professionally Recorded Message 1 3
Dial by Name Directory
Call Controls (Transfer, Hold, Mute, etc.)
Call Continuity
Simultaneous Ring
Call Forwarding
Call Waiting
Call Queues Add on Add on
Do Not Disturb
Unlimited Internet Fax
Productivity
Info icon
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
250 Pops Unlimited Pops
The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification
This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
Team Presence
Shared Line Appearance
Busy Lamp Field
Call Groups
Mobility
Info icon
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Mac
Info icon
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Windows
Info icon
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for iOS
Info icon
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Android
Meetings
Unlimited Conference Calls 40 Participants Unlimited Participants
Unlimited Video Calling (Peer-to-Peer)
HD Video Calling
Amazon Chime
Team Collaboration & Messaging
Team Messaging and Collaboration
Private Group Messaging
Screen Sharing
Unlimited Business SMS
Analytics & Reports
Call History
Call Log Reports
Voice Analytics
Administration
Admin Portal
User Portal
Dashboard
Real-time System Status Alerts
Call Recording
Most Popular Integrations
Info icon
Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
Info icon
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
Info icon
Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
Other Integrations
Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
Info icon
Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
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Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
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Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
Info icon
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
Info icon
Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
Phones
Bring Your Own Device (BYOD)
Phone Rental Options: Desk and Conference Phones
Desk Phone
Conference Phone
Support
Email Support 24/7 24/7
Chat Support 24/7 24/7
Phone Support 24/7 24/7
Multi-Site Support Status Alerts
Professional Implementation
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Single Grain
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We place customer trust and data security before everything else.

  • Multi-layer security with 24/7 monitoring
  • TLS and SRTP encryption between all endpoints
  • Best-in-class session border controllers
  • SSAE 18 and ISO 27001 audited data centers
  • Innovative fraud detection & mitigation
  • Top rated reliability with 99.999% uptime
  • 8 points of presence in the U.S.
  • Carrier-grade data centers
  • Real-time disaster recovery & call forwarding
  • Total transparency—immediate network status updates
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