Get the best business phone service
for less.

Simplify team communication with the top-rated phone system for small
businesses. Save hundreds over landlines.

Advanced phone features included.

A powerful phone service with voice, SMS, and video conferencing built in. Take calls on the business communication channels you prefer.

Top calling features small businesses love.

Auto attendant
Direct incoming calls like a pro. Route customer support and sales phone calls reliably to the right team members.
Call recording
Record business calls on your terms. Cloud-based call recording lets you provide feedback to your team for up to six months.
Unlimited calling
Talk as much as your small business needs. Enjoy unlimited calls across the U.S., Canada, and Puerto Rico using VoIP phones.
Video conferencing
Join HD video meetings from your computer and mobile phone. Screen sharing enhances your business communication in real time.
Voicemail transcription
Skip dialing into your voicemail. Smart voicemail transcripts let you see a caller’s voicemail message and reply over SMS.
Call routing
Our business VoIP phone solution solves inbound call management. Route callers using any criteria your small business needs.

PHONE SERVICE PRICE PLANS

Your search for small business phone service is now over.

Core

$30 $35
$35 Save
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Read more Chevron down icon

Everything in Digital, plus:

  • Check icon

    Keep tabs on what competitors are doing across social media, forums, and blogs.

    Tooltip icon
    Competitive monitoring
  • Check icon

    Support and sell using social messaging capabilities including Facebook Messenger, Instagram DM, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
  • Check icon

    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

    Tooltip icon
    Social media channels
  • Check icon

    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
  • Check icon

    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

    Tooltip icon
    Digital Service Helpdesk
  • Check icon

    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

    Tooltip icon
    Inbound & Outbound Voice
  • Check icon

    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

    Tooltip icon
    Business SMS
  • Check icon

    Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.

    Tooltip icon
    Video meetings
  • Check icon

    Get on the same page by sharing your screen during a video call or exchanging key files.

    Tooltip icon
    Screenshare & file share
  • Check icon

    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

    Tooltip icon
    Call routing

Engage

$40 $50
$50 Save
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels including chatbot and an inbound call center. Add Nextiva voice service to your MS Teams and gather insights via advanced reporting.

Read more Chevron down icon

Everything in Core, plus:

  • Check icon

    Manage high-volume inbound calls and use voice prompts to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

    Tooltip icon
    Call center & queuing*
  • Check icon

    Give your business a professional edge by offering a universal, non-local, toll-free number.

    Tooltip icon
    Toll-free number & minutes
  • Check icon

    Move your business forward with insight gained from data found within your voice analytics.

    Tooltip icon
    Advanced reporting
  • Check icon

    Ensure a premium voice calling experience by integrating Nextiva’s reliable and clear voice solution into your Microsoft Teams workflow.

    Tooltip icon
    MS Teams integration
  • Check icon

    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.

    Tooltip icon
    Web chat: Live & bot

Power Suite

$60 $75
$75 Save
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and operate like a Fortune 500 company — including transcription & summarization, advanced IVR, and intelligent routing.

Read more Chevron down icon

Everything in Engage, plus:

  • Check icon

    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

    Tooltip icon
    Advanced IVR*
  • Check icon

    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

    Tooltip icon
    Intelligent routing*
  • Check icon

    Increase efficiency and collaboration by connecting agents and supervisors in a single interface.

    Tooltip icon
    Unified team interface
  • Check icon

    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

    Tooltip icon
    Supervisor dashboard
  • Check icon

    Increase productivity when AI takes call notes for you in real time and creates an automatic summary of the conversation.

    Tooltip icon
    Transcribe & summarize*
Get live customer support from real experts.
Add business phone numbers as you grow your team. Nextiva add-ons offer enhanced productivity and built-in customer support tools.
Get live customer support from real experts.
Manage your small business phone system with confidence. Get Amazing Service® from real pros, not bots. Call, web chat, or submit a ticket 24/7/365.

Work from anywhere.

Our award-winning business phone services work over any internet connection, unlike traditional landlines. Team members can take calls on their mobile phones and desk phones. Easy setup — no IT staff needed.

Here’s how VoIP phone service helps small businesses grow.

When you get a small business phone service, you’ll want to know a few things about Voice over Internet Protocol (VoIP). You should be keen on exactly what your VoIP service includes.

You’ll also want to be mindful of the advantages of cloud phone systems for small businesses and enterprises.

Differences between business phone services and business phone systems

While they may sound similar, a small business phone system and a business phone service are actually two different but related aspects of business communications. All companies, small and large, need phone service to communicate with customers, vendors, suppliers, and employees. A business phone system provides a business phone number and helps you stay connected with all the right people through unified communication functionality.

Benefits of VoIP phone service for small businesses

Small business phone service comes full of benefits to allow your business to grow. Switching to a cloud-based phone service can save up to 60% of your phone bill. Traditional phone service is vulnerable to outages, while a business phone service has considerably better uptimes and is resistant to risks like bad weather. Call quality and security both maintain integrity in the eyes of your customers.

When is the best time to upgrade to VoIP service?

Nextiva delivers a VoIP phone service solution designed to provide small businesses with the tools they need to manage their voice communications. It includes the ability to scale through fully integrated business communications that allows you to plug in tools to improve customer management and employee productivity.

The best time to switch to business VoIP is before you buy on-premises telephone equipment, or get locked into lengthy maintenance agreements. Why? VoIP can save businesses over 60% versus their local telephone provider — and you get all the advanced calling features the pros have.

Nextiva’s award-winning VoIP phone system uses the internet rather than analog landlines, making setup turnkey and allowing users to seamlessly switch between desk phones or mobile devices to communicate with each other and with customers.

Nextiva provides small businesses with the ability to increase productivity by making everything available all in one tool, from business SMS to chat and from video conferencing to customer experience tools. The top business phone service for small businesses includes:

  • Complete phone service that includes mobile and desktop apps, voicemail, toll-free numbers, number porting, and online faxing
  • More than phone service. Nextiva delivers chat, audio and video meetings, auto-attendant, texts
  • A highly reliable network that delivers 99.999% uptime through Tier-1 providers with strong failover redundancy
  • Certified VoIP phone hardware guaranteed to work out of the box
  • Guided online account setup or live with customer support team member
  • Amazing Service®️ delivered by real people, not bots.
  • Scalable features are easy to use, easy to add and work instantly. As your business grows, you can use add-ons to manage your sales pipeline, helpdesk, contact center, call recordings, and auto-attendants
Read more Read less

Keep the apps you love

Connect your VoIP phone system with popular business applications: Microsoft Outlook, Google Workspace, Salesforce, Microsoft Teams, and many more.

What makes Nextiva’s business phone service better than others?

The answer is clear: Nextiva provides the best overall value for business owners. We guide you through every aspect of your phone system for your company. Our 99.999% uptime has you covered around the clock. If you ever have a question, our customer support is ready to help you 24/7. Plus, you’ll save up to 60% over analog phone service.

Over a million users trust Nextiva’s phone service. Here’s why:

Amazing Service®
24/7 support from real people. Browse our help center to learn more about small business VoIP. Or call, chat, or submit a ticket.
Reliable network
We provide outstanding network uptime and security. Eight highly redundant points of presence power our VoIP service.
Superb call quality
Worried about choppy audio? Our VoIP phone system provides voice calls in crystal-clear HD quality. It just works.
Easy phone setup
Choose any local number or toll-free number and download our mobile and desktop apps. Team members place calls right away.

Don’t just take our word for it.

ONE PLATFORM, UNLIMITED POSSIBILITIES

All your business communications solutions in one place — phone, video, chat, contact management, and team collaboration. It doesn’t get easier than Nextiva.

I’m a big fan of Nextiva.

Steve Wozniak

Co-founder at Apple

You’ve made it. See why we’re the best business phone service since 2006.

We’re committed to your privacy. Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our Privacy Policy.

Small business phone service FAQs

Trusted by millions
of users daily

G2 Rating


4.6/5

TrustPilot Rating


4.8/5

I’m a big fan of Nextiva

Steve Wozniak







We’re committed to your privacy. Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our
Privacy Policy.