Browsing Articles Written by

Yaniv Masjedi

Yaniv Masjedi joined Nextiva in 2008 and currently serves as the Vice President of Marketing, focusing on marketing strategies and customer success. He graduated Summa Cum Laude from UCLA.

How to choose a business phone system

10 Things to Consider When Choosing a Communications Provider

By August 17, 2017 No Comments

Business owners face dozens of decisions every day; one of the most important is choosing the right communication tool.

That’s where cloud communications come in. More businesses than ever before are moving to the cloud thanks to ease of use, reliability, agility to accept calls anywhere/on all devices, and cost savings.

The problem? Entrepreneurs often don’t know which provider to choose. To help with the decision-making process, market research firm Frost & Sullivan recently published a whitepaper titled Top 10 Factors to Consider When Selecting a Cloud Communications Provider.

Share:
best communications for business

10 Things to Consider When Choosing a Communications Provider

By July 21, 2017 No Comments

Business owners face dozens of decisions every day; one of the most important is choosing the right communication tool.  

That’s where cloud communications come in. More businesses than ever before are moving to the cloud thanks to ease of use, reliability, agility to accept calls anywhere/on all devices, and cost savings.

The problem? Entrepreneurs often don’t know which provider to choose. To help with the decision-making process, market research firm Frost & Sullivan recently published a whitepaper titled Top 10 Factors to Consider When Selecting a Cloud Communications Provider.

Share:

How to Provide the Ultimate Customer Experience

By June 29, 2017 No Comments

Have you ever wondered how you could better serve your customers? Are you looking for a roadmap to the ideal customer journey? Do you think your Customer Experience could be better?

If you answered yes to that last one, you're probably right. Customer Experience is an evolving dynamic in every company, and it's a central component to business success. Dozens of companies are renowned for their customer service, from Nordstrom and Zappos, to Amazon and Nextiva. So how do you become one of them?

Share:
Guy Kawasaki’s Secrets to Innovation

Guy Kawasaki’s Secrets to Innovation

By May 9, 2017 No Comments

“Most tech speakers suck,” said Guy Kawasaki, to a stunned, laughing crowd last November at NextCon16 in Scottsdale. “And, what’s worse, most of them go long—a deadly combination. I always use a top 10 format; I’m going to tell you how your company can jump the innovation curve.”

For the next 45 minutes, that is exactly what Kawasaki did—keeping the crowd’s rapt attention, most of them taking furious notes and erupting in laughter at various times during the presentation. He was rewarded with a standing ovation that lasted a full five minutes.

Share:
Wordstream’s Larry Kim on Conquering Internet Advertising (and Getting to Mars)

Wordstream’s Larry Kim on Conquering Internet Advertising (and Getting to Mars)

By May 4, 2017 No Comments

If you think Internet advertising is confusing, you aren’t alone. Nearly every business owner and marketer spends thousands of hours per year trying to get his or her product/service to the top of search engines, and beat the previous year’s click-throughs and conversions.

And most of us still get frustrated.

Share:
Steve Wozniak’s Secrets of Innovation at NextCon16 Hosted by Nextiva

Steve Wozniak’s Secrets of Innovation

By April 28, 2017 No Comments

NexCon16 attendees were treated to a once-in-a-lifetime opportunity on the last day of the conference last November when Nextiva co-founder and CEO sat down for a fireside chat with Apple co-founder Steve Wozniak.

The conversation covered topics as wide ranging as what it was like to work with Steve Jobs, secrets of the early days of Apple, Wozniak’s advice for companies on how to innovate and more. Several thousand people packed into the largest ballroom at Talking Stick Resort in Scottsdale to hang on Wozniak’s every word.

Share: