Alina Benny is the Senior Content SEO Lead at Nextiva. Her B2B marketing career has taken her all over the place — from branding and copywriting to product marketing, SEO, and SaaS content marketing. She also uses her keen eye for great copy, action bias, and search discoverability as a mentor with First Round Capital and 500 Startups.
POSTS BY Alina
Top 33 Call Center Metrics To Supercharge Customer Satisfaction
Proactive Customer Service: 9 Ways To Make It Look Easy
What Is Customer Service Automation? (+Pros, Cons, & Best Practices)
How to Write 10x Better Customer Service Emails (+Templates)