Nextiva surveyed 1,000+ CX leaders on technology trends, challenges, ROI, and human-AI integration. Surprising insights. See what’s new in 2025.
Nextiva Blog
Expert-backed resources on everything you need to acquire, retain, and grow your customers.
![10 Best Call Center Software [With Features]](https://www.nextiva.com/cdn-cgi/image/width=1300,height=732,fit=cover,gravity=auto,format=auto/blog/wp-content/uploads/sites/10/2024/08/call-center-software.webp)
Our latest posts
-
May 6
VoIPHunt Groups 101: How to Manage Incoming Calls Like a Pro
-
May 5
Customer ExperienceFive9 Pricing: How Much Does Its Cloud Contact Center Cost?
-
May 5
Customer ExperienceSalesforce Phone Integration: Features and Best Options
-
May 5
VoIPTop 10 Grasshopper Alternatives & Competitors in 2025
-
May 4
VoIP12 Top Aircall Alternatives & Competitors in 2025
Customer Experience
Actionable strategies to deliver memorable experience every time. Follow our guides to elevate your customer experience to retain more and grow faster.
Productivity
These no-fluff guides go deep into ways to maximize your time to get more done — simple as that. Apply these actionable tips to unlock even more success.
VoIP
As the leader in Voice over Internet Protocol (VoIP), Nextiva has everything you’ve ever wanted to know, including phones, technical guides, and more.
Valuable Resources for Your Success
FINALLY, A CX
PLATFORM WORTH
BETTING ON
PLATFORM WORTH
BETTING ON
Consolidating Platforms: How to Rethink Your Contact Center Tech Stack
May 13, 2025
Register now
Katherine Stone
CX Analyst
Top Strategies for Unified Customer Experience Management
On-Demand Webinar
Watch Now
Ben Kirchner
Senior Manager, Product Marketing, Nextiva
BELIEVE
ACHIEVE
INSPIRE
ACHIEVE
INSPIRE
Marketing & Sales
Grow awareness, build interest, and close more sales. No-fluff marketing and sales advice to generate leads and collect more revenue from experts.
Leadership
Help your team perform their best with battle-tested leadership skills. These guides offer practical advice and research on how to increase performance.
Business Communication
Level up your knowledge with business communication tips and examples to improve performance. Optimize your team and customer interactions.
Nextiva News
Follow the latest Nextiva product updates and inside perspectives on Unified-CXM. For company announcements, visit Nextiva Company News.
More from Nextiva
Nextiva vs. Grasshopper: Which One Is Better?
Compare Nextiva vs Grasshopper to find the right VoIP fit. See pricing, features, pros and cons for small businesses and teams ready to grow.
How Digital Transformation Is Changing (Again) in 2025
AI isn’t the future of digital change — it’s already here. These are the digital transformation trends you need to know to seamlessly adapt.
AI vs. Human Customer Service: Finding the Right Balance
AI vs human customer service: Which is better? Here’s how to strike the right balance between AI and human agents to scale quality support.
Vonage Pricing: Is It Worth It for Small Businesses?
Vonage has dev-friendly APIs, but is their business communications offer good value? Here’s what Vonage pricing plans offer SMBs.
Genesys Pricing: Is It the Best for Your Contact Center?
Is the Genesys pricing model cost effective? Here are key features and advantages for scaling businesses – plus how it compares to Nextiva.
Videos
Experience the power of
Nextiva’s Unified-CXM Platform
Explore our on-demand demos to learn how you can create amazing customer experiences.