Question 1

What is the best virtual phone system?

Accepted Answer

Out of nine virtual phone systems, U.S. News & World Report rated Nextiva #1. Nextiva scored the highest in performance, reliability, range of features, and customer support. Also, Nextiva is the best-rated phone system listed on GetVoIP from over 1,600 customer reviews.Check out more reviews about Nextiva. It’s no surprise it was rated the best.

Question 2

How do I set up a virtual phone system?

Accepted Answer

You can set up a virtual phone system in just four steps:Choose a business phone plan.Assign your phone numbers.Record your phone greetings.Begin placing and answering calls.For more information, read our guide to set up your virtual phone service.

Question 3

Which phone numbers can I use?

Accepted Answer

A virtual phone system supports any assigned phone numbers you own. To use your existing business phone number, you will need to transfer it through a process known as porting. It takes approximately 1-4 weeks, depending on your current phone service provider.You can also pick out a virtual phone number when adding or changing phone extensions. Likewise, you can use or drop these phone numbers if you no longer want them.You can also use toll-free numbers with a virtual phone system, but transferring them takes a little bit longer. Check with your VoIP provider for porting requirements.

Question 4

How much does a virtual phone system cost?

Accepted Answer

A virtual phone system’s cost ranges from $17 to $80 monthly per user, depending on the features. VoIP desk phones cost between $75 and $350 each based on their capabilities. Unlike traditional phone systems, there are no service contracts, IT costs, weather outages, and obsolete hardware to maintain. Companies can save up to 65% on their business communication costs.

Question 5

What are the top features of a virtual phone system?

Accepted Answer

There are hundreds of features in a virtual phone system, but here are the top features for business users:Mobile and desktop appsAdvanced call managementDynamic call routingAnonymous Call RejectionAuto attendantText messagingCall analyticsCall forwardingOne-click conferencingE911 fidelityCheck out the list of 40+ VoIP features that you should know.

Question 6

Can a virtual phone system be used at home?

Accepted Answer

A virtual phone system can be used from home and in the office without any hardware to set up. All you need is an internet connection to make and receive phone calls from your business line. Almost all cable and DSL connections can support the needs of a modern VoIP phone system.Virtual phone systems give remote employees the freedom to work anywhere using only their laptop, mobile device, or desk phone. Customers and coworkers won’t notice a difference. Pair it with your CRM for an added boost to your productivity and workflow.Follow our handy guide on how to set up VoIP to see how easy it can be.

Question 7

What’s the difference between a PBX and virtual phone system?

Accepted Answer

A Private Branch Exchange is a traditional phone system that uses analog signals. Virtual phone systems convert analog signals into digital and transmit them through the internet. They both provide phone functionality, but in different ways.The key differences between a PBX and virtual phone system are how calls are handled and how it connects to the Public-Switched Telephone Network. Virtual phone systems cost much less and have much more scalability than a traditional PBX.Learn more in our detailed PBX and VoIP comparison guide. It breaks it all down for you.

Question 8

Can startups use a virtual phone system?

Accepted Answer

Early-stage companies stand to benefit the most from a virtual phone system. As you add sales and service roles, you need to make sure your team is accessible and available for team huddles. Startups can add and adjust features to fit their business needs such as call forwarding, call tracking, and call recording.Curious about how many phone lines you need? It’s more than you might think.

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Alina Benny

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