PRI vs SIP – Which Is Right for Your Business?

By September 3, 2018 No Comments

As technology sprints ever forward, many businesses are examining the effectiveness of their phone systems. What’s the impact on the customer experience? What are the costs?

While some look to upgrade their old analog systems, others are looking to upgrade from a PRI system to something better, like SIP. Some businesses even choose to utilize a hybrid of the two.

But how do PRI and SIP systems work? What’s the difference? And which is better?

what is PRI (primary rate interface)

What Is PRI?

By August 31, 2018 No Comments

What is PRI? A PRI – or Primary Rate Interface – is an end-to-end, digital telecommunications connection that allows for 23 concurrent transmissions of voice, data, or video traffic between the network and the user. The PRI line, or circuit, is a physical piece of equipment.


PRI technology has been around since the 1980s. It was one of the most widely used technologies for business communications, though use of this type of system has declined in recent years due to the growing popularity of VoIP.

response bias

Understanding the 6 Types of Response Bias (With Examples)

By August 30, 2018 No Comments

Your surveys matter, which is why you craft those surveys so carefully, taking to craft well-thought-out questions, vetting any survey groups or panels, and selecting the right platform. You know the data gathered from a survey can produce results that change your business direction and dictate future success.

But despite all of that preparation and attention to detail, things can still go wrong.

One of the main challenges? Response bias. But what is response bias?

working from home tips

Top 25 Working from Home Tips

By August 28, 2018 No Comments

Work remote often? We've got you covered with twenty-five of our favorite working from home tips for you to implement into your daily routine. Working from the comfort of your couch, home office, or bed, offers flexibility and work-life balance that most professionals desire.

After all, who wouldn’t want to work whenever they wanted, on the couch in front of the TV in their PJs with a laptop?