Brand Ambassador

5 Ways to Convert Loyal Customers Into Brand Ambassadors

By March 29, 2018 No Comments

Loyal customers are important to any business. Anyone who loves your product or service, and keeps coming back for it, is thought to be the ideal customer. However, there’s a huge gap between customers who love your brand and customers who advocate for it. Converting loyal customers into brand ambassadors is a necessity for any business that wants to increase their popularity among consumers.

There’s a difference between a brand ambassador and a paid endorser. A brand ambassador is someone who loves your brand enough to promote it on their own. They’re viewed as trust-worthy and credible by other consumers because they aren’t making money promoting your business, they just genuinely love and support it.

Brand ambassadors can greatly contribute to your business because they’re driving word-of-mouth marketing for you. If you already have loyal customers, bridge the gap between fan and ambassador using these five tips:

Carol Roth

Carol Roth’s 5 Secrets to Customer Loyalty

By March 28, 2018 No Comments

Among NextCon17’s most captivating speakers was none other than Carol Roth, a self-described “recovering investment banker” who now consults with companies of all sizes. Roth helped open the three-day conference, taking the stage on Monday, Oct. 23, 2017, to discuss one of the hottest topics in the business world: how to attract and retain loyal customers.

She discussed both the opportunity and the challenge related to loyalty.

Tomas Gorny

Nextiva CEO Shares His American Dream Story at the Startup Grind Global Conference

By March 27, 2018 No Comments

Startup Grind recently interviewed our very own Tomas Gorny, Nextiva CEO, at the annual Startup Grind Global Conference. 

The Startup Grind Conference is their largest event ever, including 5,000 founders and investors, more than 40 keynote and fireside sessions, and over 50 exhibiting startups. This year’s conference was held February 12-14, at the Fox Theater in Redwood City, CA.

Startup Grind, powered by Google for Entrepreneurs, is a global startup community designed to educate, inspire, and connect entrepreneurs. It is the largest independent startup community, actively educating, inspiring, and connecting more than a million entrepreneurs in over 365 cities.

Tomas has a unique story to share with founders and attendees. He achieved his dream of moving from Poland to the United States, where he applied his passion for technology to create a number of successful companies.


7 Ways Better Business Communications Can Boost Productivity

By March 26, 2018 No Comments

High productivity is one of the most important aspects of any business. 

Excellent ideas, innovative approaches, and a well-trained staff are only beneficial if your company actually completes its projects and accomplishes its goals.

So, if it seems like your company has all of the necessary pieces to become a high productivity powerhouse, it can be incredibly frustrating to see an actual low output.

Business Communications

How You Can Let Millennials Better Manage You

By March 21, 2018 No Comments

As millennials now fill more employment roles in your business and given that they are projected to be 75% of the workforce by 2025, you have to face the fact that you’re dealing with a very different mindset. This generation does not view authority with the same deference as your more seasoned team, and managing them can be a challenge. Take note though; a growing number of your customers are also millennials. Listening to your employees’ viewpoints might help your businesses’ bottom line.


Increase Your Survey Response Rate with 3 Simple Steps

By March 14, 2018 No Comments

Whether you’re creating a survey to learn more about your customers, colleagues, or prospective clients, a common goal most surveyors have is to receive as many responses as possible. 

The more responses your survey receives, the more data you can analyze, allowing you to make more informed business decisions and take your organization to the next level. 

Many people often overlook three simple methods that cater to respondents’ needs, and lower the surveyor’s chances of a successful response rate.  But not you.