Trapped in a contract?
We’ll buy you out*
*Up to 4 Months of Waived Fees

00
Days
00
Hours
00
Minutes
00
Seconds

Nextiva / Blog / VoIP

Voice over Internet Protocol (VoIP) VoIP June 14, 2024

How Much Does a Business Phone Line Cost? (2024 Pricing)

Business Phone Line Cost
How much is a business phone line? What are the pricing factors and types of phones? What phone system is right for me? Get all your answers in here!
Chris Reaburn
Author

Chris Reaburn

Business Phone Line Cost

Customers have tons of ways to reach you. But forget the endless tweets and impersonal chatbots — a genuine voice conversation still builds trust and strengthens relationships. That’s where a powerful business phone line comes in.

However, the cost of implementing a high-quality business phone line can be hefty (especially for startups and small businesses), and many don’t know where to start.

This guide will break down everything you need to know about business phone line cost, from system types to popular features, and provide estimated costs. You’ll know how much to spend on an affordable business phone system and choose the most cost-effective communication solution for your needs.

YouTube Video

How Much Is a Business Phone Line?

A business phone line can cost anywhere from $20 per month to $30 per month per user.

However, the exact cost depends on several factors, including:

On average, a small business can expect to pay between $20 and $30 per month per user for a basic VoIP or virtual phone system, while traditional landlines may cost $50 to $100 or more per line.

Make sure to compare options from multiple providers and consider your business needs to find the most cost-effective communication solution.

Here’s an example of the estimated average cost of a cloud-based business phone line per user:

Screenshot of Nextiva pricing

Business Phone Line Costs By System Type

When choosing a phone system for your business, there are three main options to consider: traditional landline phone systems, virtual phone systems, and cloud-based phone systems. Each type has its own set of costs and benefits, so let’s break it down and have a closer look.

Traditional landline phone systems

These are the old-school systems that have been around for ages. While they’re reliable, they do come with some hefty costs.

You’ll need to shell out for professional installation, which can be quite pricey. Plus, you’ll be paying monthly rental fees for each phone line that add up quickly, especially if you have a large team.

The per-minute call charges can be a real budget-buster if you make long-distance or international calls. Desk phone purchases and potential maintenance contribute to the overall cost.

Cloud-based phone systems

Cloud-based phone systems offer a more modern approach. They operate entirely over the internet, so there’s no need for any physical installation.

You just pay a monthly subscription fee per user or phone line, and you’re good to go. The best part? Most cloud-based systems come with a ton of features like call routing, auto attendants, voicemail, and even video conferencing.

Some providers, like Nextiva, offer a complete unified communication solution that includes virtual faxing and integrations with other business tools. While basic plans are usually sufficient for most businesses, you can opt for premium features, but they may cost a bit extra.

Virtual phone systems

With a virtual phone system, you can use your existing phones (like your cell phone or home phone) and just forward calls to them. You’ll get a main business number that customers can call, and then the system will route the calls to your designated phones.

The best part about virtual systems is that they’re super flexible and affordable. You typically pay a low monthly fee, and you can add or remove lines as needed.

Plus, you can access features like voicemail, call forwarding, and auto attendants without any extra hardware. It’s a great option for businesses that want a professional phone presence without the high costs.

FeatureVoIP (Internet-based)Landline (On-premises)
CostGenerally more affordableGenerally more expensive
FeaturesMore features and functionalities availableLimited features
MobilityAccessible from anywhere with internetRestricted to physical location
ScalabilityEasily scales up or down as neededDifficult to scale without additional hardware
YouTube Video

Total Estimated Cost of a Business Phone System

Several factors influence the total cost of a business phone system, making it difficult to give a one-size-fits-all answer.

Let’s consider Nextiva, a popular cloud-based VoIP provider, as an example. Nextiva offers tiered pricing with clear features and costs per plan:

A company with 20 users on the Enterprise plan would pay $659 per month ($32.95 per user x 20 users).

This is just a starting point. For a more accurate estimate for your business, speak with a knowledgeable Nextiva professional and get a tailored quote.

Change how you call. Get Nextiva business phone.

Get your business phone, messages, video meetings, contact management and notes–integrated in ONE powerful app.

Best Practices To Save Business Phone Line Costs

How do you save on business phone costs?

Let’s look at some tips to keep your business phone line costs in check:

How Nextiva Helps Save Business Phone Costs

Nextiva is more than just a phone service provider. We offer a comprehensive unified communication solution that integrates a range of powerful features, including:

At Nextiva, we believe in transparency and simplicity. Our pricing plans are straightforward, with clear features and costs associated with each tier. Whether you’re a small startup or a large enterprise, we have a solution that fits your needs and budget.

Our dedicated support team is always ready to assist you, ensuring a smooth and hassle-free experience. From onboarding and training to ongoing technical support, we’re here to help you every step of the way.

By choosing Nextiva as your business phone partner, you can focus on growing your business while we handle the rest. Our platform empowers your team to work smarter, collaborate seamlessly, and deliver exceptional customer experiences.

Join the thousands of businesses that trust Nextiva to drive their success.

See why 100K+ brands use Nextiva.

Get your business phone, messages, video meetings, contact management and notes – integrated in ONE powerful app.

See Nextiva in action.
Quick, on-demand demos.