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Equip your team with an integrated team chat app.

Enhance team communication with real-time chat, screen sharing, and video.

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What is a team chat app?

A team chat app is an application that provides secure messaging between employees over a shared platform. Top features include instant messages, screen sharing, message history, and video calls.

With the rise of remote work, team messaging apps like Slack, Microsoft Teams have become rather cumbersome for small businesses to use.

Business messaging doesn't have to be hard. With Nextiva, team collaboration takes place over its secure and scalable office phone system. It supports private messages, video chat, HD audio conferencing, and group chats for up to 30 users.

Unlike personal messaging apps like Google Hangouts, Nextiva's team chat app is made for the modern workplace.

Benefits of team chat apps

With all the collaboration tools available, there are many reasons why businesses should use a team chat app. Companies use a messaging app to:

  • Get answers fast. Ask a colleague a question and avoid the delays of email.

  • Stay organized. Collaborate with one team communication app, not many.

  • Deliver presentations. Conduct live meetings and Powerpoints with a remote team.

  • Limit liability. Ensure your team conducts themselves professionally.

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How to set up a team chat app

This messaging feature is integrated with Nextiva's Business Phone Service. You only need to install its desktop or mobile app.

1 Sign in to the Nextiva App with your username and password.

2 Click on the globe icon on the left side of the screen.

3 Begin typing their name, and the results will update instantly.

4 Double-click their name to begin your chat, video conference, or voice call.

Nextiva App is available on macOS, Windows, iOS, and Android platforms. For more guidance, please read this support article.

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Why businesses choose Nextiva

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Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.

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Reliability

We handle more than one billion calls every year. Dependable 99.999% uptime you can trust.

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Security

Nextiva is HIPAA and SOC-2 compliant, with a multi-million-dollar security budget.

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Call Quality

High-performance data centers and HD Voice technology ensure superior voice quality.

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Ease of Use

Anyone can set up and use Nextiva’s cloud PBX system, not just technical staff.

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Get live support your business needs from our in-house team available 24/7.

Our customers said life became easier after switching to Nextiva.

Eric Siu "We love Nextiva's reliability and features like call pop, free online faxing, auto attendant, IVR and call routing. It gives us the appearance of a bigger, more polished business." Eric Siu CEO, Single Grain
Courtney Steele "Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships." Courtney Steele Founder, Terés | A Nail Bar
Chris Brencans "Countless sales have been done on the Nextiva mobile app. We couldn't run our business without it. Since adopting Nextiva in 2016, we've seen 203% revenue growth." Chris Brencans CMO, On The Map Marketing

Team chat app FAQs

Why is a team chat app useful?

A team chat app enables your team to collaborate in a much better way than email. It’s not just about the chat; you can jump on a video call, share files, or deliver a presentation with screen sharing.

Real-time communication at the speed of business is essential. When you need to ask a colleague a quick question, you don’t want to have to chase them down through a myriad of personal messaging apps. It doesn’t get any simpler than team messaging built into your VoIP phone service.

The best part of team messaging is that it becomes a unified communication tool.

Is team chat right for your company?

Businesses of all sizes stand to benefit from instant messaging for their employees. Fully integrated team messaging with your phone system means there’s no guesswork when you need to communicate.

Nextiva’s small business VoIP solution makes it a perfect fit for a growing business. The benefit is even more prominent for larger companies with multiple locations because you can collaborate instantly at scale. Despite Slack's popularity, many small businesses just use it for team chat software. It can get in the way of great team communication.

Nextiva App's desktop and mobile apps are available for all major operating systems. You can use it on Windows, macOS, iOS, or Android devices. If you have internet connectivity, you’re good to go.

How does team chat differ from texting?

Team chat uses core instant messaging capabilities to exchange messages securely over the internet. You can send them from any internet-connected device from any messaging app.

Instant messaging became popular when America Online launched AOL Instant Messenger free in 1997. Today, the leading messaging app is WhatsApp, which is owned by Facebook. On mobile phones, it uses a Wi-Fi connection or your mobile data to achieve connectivity. To send someone an instant message, you must both be registered users of the same messaging platform.

Text messaging uses Short Message Service (SMS) built into cellular networks like AT&T, T-Mobile, or Verizon. To message users via text message, they must be paying subscribers with a SIM card in their device. Text messaging doesn't support video conferencing, file storage, or project management.

With Nextiva, you can use the same cloud phone system for both instant messaging and text messaging in your team members.

Are group chats available with Nextiva?

Yes, Nextiva’s team chat app offers group messaging functionality. Group messaging is built into its modern cloud PBX. Your contact list includes all your registered coworkers.

Invite multiple users to join your room, and you can begin chatting as a group in seconds. You can also check the availability of your coworkers before inviting them to a group. It’s a great feature when looking for help to solve a complex business problem.

Its file sharing capability is simple and straightforward. No unnecessary distractions from GIFs, either. Don't worry; you can still share work-appropriate emoji.

The best part is you can set up a one-click conference call with your team. You can't do that with Hangouts Chat because it's mostly a personal chat tool.

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