How to access call logs
It's easy to access call history from any individual, team member, or date range with Nextiva. It'll provide a lot of information such as caller ID and duration of the calls.
1 Sign in to the Nextiva Voice Portal as an administrator.
2 Click the Call History link.
3 Set the desired filters below:
- From date: Begin date for the call history records.
- To date: End date for the call history records.
- User: Specify the user whose calls you want to view/export.
- Call type: Limit the call history records (domestic, international, or incoming toll-free calls)
4 Click the green Get Calls button to view the report.