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Receive urgent notifications when important people call right in your email.
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Call notifications use caller ID to alert you when an important contact calls your company’s phone system. This feature emails you whenever selected phone numbers call your business lines.
These alerts contain information about a caller and a timestamp. Receive notifications based on the phone number of the caller ID, not the name.
For instance, you might want to add a person’s home phone, cell phone, and office phone numbers separately. The next time they call, you’ll know.
Knowing when incoming calls reach your business line can be critical to your operations. Notifications allow you to follow up on inbound calls when you are available.
Popular uses of Call Notify include:
VIP notifications — Be notified whenever a high-value customer or prospect calls your company. It’s a great way to provide white-glove care without any extra effort.
Dedicated callback line — If someone is too busy for a live call, can they dial a specific number enabled with Call Notify, and you can have your staff reach them after they call.
Holiday schedule on-call notifications — After hours or on holidays, incoming calls alert your team and can be reviewed later.
It’s easy to set up call notifications with the Nextiva cloud phone system.
1 Access the Nextiva Voice Portal and click on Features located at the top.
2 Scroll down to Voicemail & Notification.
3 Turn on call notifications by clicking the off button.
4 Provide the phone numbers that you wish to receive alerts about.
5 Click Save.
For more information, please read the support documentation.
Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.
We handle more than one billion calls every year. Dependable 99.999% uptime you can trust.
Nextiva is HIPAA and SOC-2 compliant, with a multi-million-dollar security budget.
High-performance data centers and HD Voice technology ensure superior voice quality.
Anyone can set up and use Nextiva’s cloud PBX system, not just technical staff.
Get live support your business needs from our in-house team available 24/7.
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according to Gartner
according to Gartner
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