Nextiva is shaping the future of growth for all businesses. Start learning how your company can take everything to the next level.
Read Blog
| Watch Webinars
Receive urgent notifications when important people call right in your email.
Learn more
Call notifications use caller ID to alert you when an important contact calls your company’s phone system. This feature emails you whenever selected phone numbers call your business lines.
These alerts contain information about a caller and a timestamp. Receive notifications based on the phone number of the caller ID, not the name.
For instance, you might want to add a person’s home phone, cell phone, and office phone numbers separately. The next time they call, you’ll know.
Knowing when incoming calls reach your business line can be critical to your operations. Notifications allow you to follow up on inbound calls when you are available.
Popular uses of Call Notify include:
VIP notifications — Be notified whenever a high-value customer or prospect calls your company. It’s a great way to provide white-glove care without any extra effort.
Dedicated callback line — If someone is too busy for a live call, can they dial a specific number enabled with Call Notify, and you can have your staff reach them after they call.
Holiday schedule on-call notifications — After hours or on holidays, incoming calls alert your team and can be reviewed later.
Configure exactly the way you want, including how to handle specific numbers, unavailable numbers, and the time of day.
It's easy to set up your email notifications depending on the calling party and the number dialed.
Receive an email notification with all the information about a caller such as their phone number, name, time and date of when they called, and the phone number they dialed.
Call notifications don't support SMS text messages. If you can’t get to your email, you might not be notified quickly.
At this time, the Call notification feature is limited to 12 phone numbers. However, with Call Analytics, you can pull this data for more phone numbers.
It’s easy to set up call notifications with the Nextiva cloud phone system.
For more information, please read the support documentation.
Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.
We handle more than one billion calls every year. Dependable 99.999% uptime you can trust.
Nextiva is HIPAA and SOC-2 compliant, with a multi-million-dollar security budget.
High-performance data centers and HD Voice technology ensure superior voice quality.
Anyone can set up and use Nextiva’s cloud PBX system, not just technical staff.
Get live support your business needs from our in-house team available 24/7.
via Downdetector.com
according to Gartner
according to Gartner
via G2
Hate filling out forms? 
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
