How to set up phone extensions

Setting up phone number extensions with Nextiva is easy. You always have control over your team's extensions.

1 Sign in to the Nextiva Voice Portal as an administrator.

2 Hover over Users at the top, and select Manage Users.

3 Click the pencil icon next to the user you want to change.

4 Scroll down and click to expand the Phone Number section.

5 You can adjust the user's telephone number and extension. The extension may automatically change to the last four digits of the phone number, so you may need to switch it back.

6 When finished, click the Save button.

For more information about managing your business phone number settings, please read this support article.