How to set up call flip
When you're on a call, it's easy to flip calls to another VoIP phone. Here's how to pull a live phone call with Nextiva.
VoIP Desk Phone
1 Pick up the handset.
2 Dial *11 or press the Pull Call softkey if it's available.
3 Your phone will connect the call in progress.
Mobile App
1 Open the Nextiva App.
2 Tap the dial pad icon, which is second from the left along the top.
3 Tap the "..." context menu along the top right corner.
4 Select Pull Call. The live call will be pulled to the new device.
Desktop App
1 Open the Nextiva App.
2 From the Calls menu, select Pull Call. You can also use the keyboard shortcut of Ctrl+P (Command+P on macOS).
3 The active call will be pulled through the phone system instantly.