VoIP is worth it for insurance agents for a few reasons. First, VoIP setup is quick and easy – no hardwiring or dealing with the phone company coming to move lines to your new office – VoIP works using your existing internet connection. Next, and maybe the most important reason, is that VoIP allows you to be fully mobile and fully remote.

You don’t need to be tied down to your desk or worry about remembering to forward from your office phone number when you go out for an errand. You can make and receive calls from anywhere you have an internet connection by using the Nextiva VoIP calling app on your mobile device. Yes, we have VoIP softphones if you want a physical phone in the office, but you can also take calls from your computer or mobile device.

Nextiva offers VoIP phone systems and communication solutions for insurance companies of all sizes. Your insurance business can benefit from using VoIP because it allows you to take calls from anywhere with internet access. You’ll no longer be tied down to a specific desk at the office – take calls from our app that works on all mobile devices. Plus, with automation features like call auto attendance and call forwarding, you’ll never miss a call.

If you’re considering VoIP phone service for your insurance company, you’ll want to look for the following popular VoIP features:

• Auto attendant - Give your customers the ability to quickly contact their insurance agent without having to wait in the front desk queue. An auto attendant allows callers to choose an extension and get transferred quickly.
• Mobile app - Switch between desktop and mobile seamlessly. A VoIP mobile app lets you take business calls or message clients from anywhere you need to work that day.
• Call pop - This insightful feature shows who is calling before you even answer the phone. A pop window shows the client and account details so you can be prepared to provide the best service from “hello.”
• Reliability & security - Your customers expect you to be available for them whenever an emergency arises. Your VoIP phone should stand up to the expectation. Nextiva’s 8 points of presence and carrier-grade data centers guarantee that you’ll be available whenever your customers need you.