Dominic Kent

Dominic Kent is an independent writer who specializes in unified communications and contact center technology, working closely with vendors such as Nextiva, Mio, and other collaboration providers. He runs UC Marketing Ltd, a consultancy dedicated to helping technology companies translate complex technology products into compelling stories and educational content. His projects often involve well-researched guides that speaks to IT leaders and business stakeholders alike.

Kent’s industry experience includes serving as Director of Content Marketing & Communications at Mio, where he elevated brand visibility through research-driven content, reports, and campaigns centered on platforms like Microsoft Teams, Slack, Webex, and Zoom. Earlier roles in consulting and product-focused marketing gave him hands-on exposure to how enterprises choose, deploy, and optimize communications infrastructure.

As a long-time contributor to the Nextiva Blog, Kent creates content that demystifies cloud telephony, collaboration tools, and contact centers for non-technical audiences. His writing often provides frameworks, checklists, and real-world examples that help readers navigate vendor options and implementation risks. By crafting complex topics in clear language and practical scenarios, he supports business and IT teams in making confident decisions about modern communication platforms.