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The Cloud VoIP phone service over 150,000 small businesses trust.

Move your business phone system to the cloud with superior reliability. Nextiva helps your teams stay connected and deliver the best customer experience.

Cloud VoIP Phone System
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What is a cloud VoIP
phone system?

Cloud VoIP is a cloud-based phone system that saves companies up to 60% off their business communication costs by routing calls through the internet.

In addition to voice calls, cloud VoIP services like Nextiva include advanced features like auto attendants, text messaging (SMS), call recording, video conferencing, and flexible inbound call routing.

Watch this short video to learn about the advantages of a cloud-hosted VoIP solution.

How does cloud VoIP work?

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Voice over Internet Protocol (VoIP) takes the audio from phone calls and transforms it into data packets.

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Cloud communications provider Nextiva manages your numbers and unified communication functions in one hosted solution.

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Lower business phone system costs by over 60% and access more features using your internet connection.

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Enjoy unlimited calling nationwide on any computer, mobile phone, or wired desk phone. Your team will love it.

Cloud VoIP pricing

Got pricing questions?

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As low as $29.95 SAVE 27%

$21.95 Information icon
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
*Standard pricing, does not reflect promo discountsActivation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a Quote

Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration


As low as$39.95 SAVE 20%

$31.95 Information icon
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
*Standard pricing, does not reflect promo discountsActivation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a Quote

Get all Professional features PLUS

Business Integrations

Real-Time Voice Analytics

Call Recording

Get all the VoIP features your business needs.

More than a dial tone.

Unified communication with VoIP, video, & chat

Bundle with helpdesk software & Sales CRM

Unlimited calling, faxing, and texting nationwide

Amazing Service with 24/7 support

Free toll-free, virtual voicemail, & auto attendant

Work from anywhere.

Top rated iOS & Android mobile app

Easy-to-use desktop app for Windows and Mac

Send text messages from your mobile device

One-click conference calling from your cell phone

Declutter your workspace. Ditch the desk phone

Conference calling

Host unlimited audio and video meetings

Audio conferencing with messaging & screen share

Dedicated conference bridge for all your meetings

Crystal-clear, HD audio with no static on the line

Advanced VoIP conferencing with call recording

Bring teams together.

Collaborate using your business phone software

Create groups to connect via chat, video, & audio

Chat, screen share, & file sharing made easy

Schedule meetings, & assign tasks with due dates

Keep track of conversations and team projects

Reveal insights.

Access historical and live call data

Real-time call tracking with custom reports & dashboards

Identify business trends by analyzing call logs

Make QA a breeze with call recording and rating

Gamify your employee performance data

Business apps

Sales CRM for managing your leads and opportunities

Helpdesk tools to manage customer service requests

Workflows to automate mundane tasks

Call Pop, so you know your customers at the time they call

Customer journey sentiment and experience management

Integrate your team's tools.

Integrate your business phone software with other apps

Boost efficiency by connecting your CRM and VoIP system

Easy integration with Google, Microsoft, & more

Click to dial phone numbers within business apps

Improve your business communications

Call features Mobility Conferencing Collaboration Call Analytics Business Apps Integrations

On-premises vs. cloud-hosted VoIP

Moving from an on-premises PBX system to a cloud VoIP phone system? These advantages are hard to beat.

Cloud VoIP pros:

Cost-effective without additional setup or hardware costs.

HD audio and video conferencing for real-time collaboration.

Softphones let you work anywhere — even the from car.

Setting up a home office is easy, unlike with traditional phone systems.

45+ features like CRM integrations, call forwarding, auto attendants, and call routing.

Cloud VoIP cons:

Requires a reliable internet connection.

Replaces your private branch exchange (PBX).

Might want to update your desk phones.

Accomplish (virtually) anything with Nextiva.

Never skip a beat in your presentations. Get instant screen sharing, crystal clear audio, and high-definition video conferencing.

In addition to a free business phone number, every user gets a virtual room, too. Sharing screens, sending files, and managing tasks — all in one place.

Download the Nextiva mobile app on your iOS or Android mobile devices. Instantly connect your business phone number and set up caller ID, call transfer, call recording, and even hold music.

We understand your teams may rely on critical tools to stay in the loop. With our integrations, connect your trusted business apps to your cloud-based phone service.

Silently record all calls without any hardware. Use call recording to verify facts or provide coaching opportunities for your team. Cloud telephony makes it easy and reliable.

If you already have one or more phone numbers for your business, you can move them over to Nextiva with VoIP number porting. You also get a toll-free phone number included from Nextiva.

Nextiva's virtual phone system on a deskphone, laptop, and mobile


Which Cloud VoIP Provider Is Best?

Validated by more than 2,900 reviews on GetVoIP.
TLDR: Nextiva is the best VoIP solution on the market.


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Nextiva is recommended by 92% customers. Rated by 3000+ customers.

Make the move to a communication platform you can count on.

Get started

Get started with cloud VoIP in three easy steps:

Test your network and internet connection

Choose your VoIP apps and hardware

Find a VoIP provider with the right features


Concerned about how much bandwidth a cloud phone system can use? A rule of thumb is about 100 kbps upload and download speeds per line.

Most internet service providers offer gigabit speeds, so your current connection may be fast enough for a VoIP phone system.

Take our VoIP speed test to check for potential call quality issues.

Convert your existing analog telephone to a SIP phone with an ATA. Or, purchase a hard phone.

VoIP hard phones are similar to traditional phones but let you connect to an IP network. You can easily get a SIP-enabled hard phone under $100.

You can also use a softphone, which lets you make and receive phone calls from your computer, smartphone, or tablet. It works like any VoIP app.

Nextiva is rated Best Business Phone Service in 2023‑24 by U.S. News and is known for unparalleled customer service.

We’ll gladly handle everything for you in the transition. With our award-winning Amazing Service®, we’re here to help your business grow long-term.

Customers love us.

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What led us to looking for a new business phone was the efficiencies of Nextiva. The cost, capabilities, call recording, call groups, and being able to do the attendants and receptionist.

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I can’t really say enough about the support. Nextiva is top-notch when it comes to any issues that I have. It is thorough, it is responsive, and it’s professional.

Shelby American
Shelby American
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Communication is everything. The key reason we reached out to Nextiva is that we needed a bigger system than what we had.

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Veterans Home Care

Streamline your business communications with Nextiva's Cloud VoIP platform.

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Cloud-based VoIP FAQs

Hosted VoIP service manages your company’s calls with a trusted phone service provider like Nextiva.

Since your phone system is in the cloud, you can instantly add users, set up advanced features, change your phone service, and manage how you want to handle incoming calls anytime.

With Nextiva, small businesses and enterprises can streamline business communications into one platform.

We recommend selecting the number of lines you plan to use within the next year. Offering dedicated lines for sales, customer support, and remote employees is a good idea.

Don’t forget to provide lines for meeting rooms, private offices, and other workspaces your company uses. If you advertise on the radio or on billboards, these phone lines can track response rates and route calls directly to your sales team.

Learn more about how many phone lines your business needs in this helpful blog post.

A phone number says a lot about your company.

It’s easy to get a business phone number from Nextiva. While setting up your phone system, you can pick out one or more phone numbers for your company. It’s interactive, so you provide a location, and you can pick out your new phone numbers in seconds.

Watch this short video to see how to get a business phone number:

If you need time to think about it, you can select a new business phone number while speaking with one of our cloud communication experts.

Reach us via online chat or by dialing 1-800-799-0600. Rest assured that you can always change your number later.

Yes, you can keep your existing phone numbers with Nextiva’s cloud-based phone system. The process of transferring numbers is known as porting. You can port landline, toll-free, cell phone, VoIP, and virtual phone numbers.

Nextiva includes complimentary porting with every account. We'll guide you through every step to ensure you transfer your number successfully.

Watch this short video to learn how to use your existing phone numbers with Nextiva:

To get a new business phone number, you can choose them during account setup. Nextiva accounts also get a toll-free number at no charge.

A cloud-based PBX provides phone connectivity for an organization through the internet instead of a local server or a traditional phone solution.

This type of hosted PBX is different. You get the modern telephony features you want without the hassles of setup, infrastructure, or configuring every UCaaS feature along the way.

Companies that switch to cloud-based VoIP experience lower costs and instant access to dozens of advanced features. This includes call routing, voicemail transcription, SMS, IVR, etc.

Cloud-based VoIP service works with nearly all of today’s VoIP desk phones and can be used with a downloadable app. (NextivaONE is a free business phone app for Nextiva users.)

For a cloud-based VoIP service, uptime depends on the VoIP provider, its carriers, and the reliability of the devices installed.

With broadband internet connections widely available, including 4G and 5G cellular coverage, you’ll have continuous availability and coverage 24/7.

Cloud PBX providers like Nextiva have a redundant network of data centers. These servers, also known as Points of Presence (often called “POPs”), are equipped with active monitoring and automatic failover.

Nextiva’s superior 99.999% uptime is possible from eight strategically located data centers. You won’t need to think about it because downtime practically never happens.


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