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Cloud VoIP or hosted VoIP is a business phone service that routes calls through the internet.
Most cloud VoIP systems come with advanced features like auto attendant, call recording, video conferencing, and long-distance calling.
Let’s get technical: VoIP, also known as Voice over Internet Protocol, takes the audio from inbound phone calls and transforms it into data packets. The data is sent over an IP (Internet Protocol) network and does not require the use of telephone wires.
All you need is WiFi: By using your existing internet connection, Cloud VoIP can help you reduce business phone system costs and outages. With WiFi or data, your team can now take their business communications software with them — wherever they go.
Nextiva’s Cloud VoIP phone system is a unified communications platform that can change the way your small business operates.
With VoIP-enabled desk phones, mobile phones (or mobile apps), and web apps, your team can always stay connected.
Focus on call quality, cost savings, and customer service with Nextiva's Cloud VoIP service.
Moving from an on-premise PBX system to a Cloud VoIP phone system giving you the jitters?
Its multiple features help save your company dollars — sometimes up to 40-80% of your phone bill. Here are some other upsides to think about:
There is No Better Time to Start than Now
Since VoIP uses the internet to make and receive calls, you must have a reliable internet connection.
For easy access to your VoIP phone system, you need to have enough internet bandwidth. Ensure of your ISP’s upload and download speeds meet industry standards to avoid any hiccups.
Calculate the number of total devices that you need for your business. Each VoIP device consumes a certain portion of the bandwidth, so stick with what you actually need.
Generally, you need 100kbps or 0.1mbps for one VoIP device. If you need five devices, you'd need an additional 500kbps.
If you're using a high-speed broadband connection, speed won't be an issue. But you don't want your network to run at maximum capacity all the time, so it'd be best to contact your ISP and upgrade your internet plan.
A Session Initiated Protocol (SIP) enabled device is used to set up and manage phone calls. To maximize what cloud VoIP can do for you, you'll need SIP-enabled phones. The number of phones you need is based on the number of employees using a phone at any given time.
You have two options to choose from:
Convert your existing analog telephone to a SIP phone with an ATA adapter.
Purchase a hard phone. Hard phones are similar to traditional phones but let you connect to the network. You can easily get a SIP-enabled hard phone under $100.
You can also use a softphone which lets you make and receive phone calls from your computer, smartphone, or a tablet. It works like any VoIP app.
This is the easy part. Nextiva is the #1 ranked VoIP provider and is known for unparalleled customer service. We’ll gladly handle everything for you in the transition. With our award-winning Amazing Service®, we’re here to help your business grow long-term.
Here are a few tips that will help you identify the best phone system for your company:
Answer these questions, and you'll be on the right track to deciding how many phone lines you'll need:
We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.
We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything.