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It's true. Cloud VoIP saves up to 60% on your phone bill.

Move your business phone system to the cloud with Nextiva's hosted VoIP. Easy to use, secure and reliable. Zero outages in 2019 - now that's peace of mind.

Cloud VoIP

What is a Cloud VoIP phone system?

Cloud VoIP or hosted VoIP is a business phone service that routes calls through the internet.

Most cloud VoIP systems come with advanced features like auto attendant, call recording, video conferencing, and long-distance calling.

What is a cloud VoIP phone system
How does cloud VoIP work

How does Cloud VoIP work?

Let’s get technical: VoIP, also known as Voice over Internet Protocol, takes the audio from inbound phone calls and transforms it into data packets. The data is sent over an IP (Internet Protocol) network and does not require the use of telephone wires.

All you need is WiFi: By using your existing internet connection, Cloud VoIP can help you reduce business phone system costs and outages. With WiFi or data, your team can now take their business communications software with them — wherever they go.

What is the best Cloud Hosted VoIP phone service?

Nextiva’s Cloud VoIP phone system is a unified communications platform that can change the way your small business operates.

With VoIP-enabled desk phones, mobile phones (or mobile apps), and web apps, your team can always stay connected.

Focus on call quality, cost savings, and customer service with Nextiva's Cloud VoIP service.

Understand your customers

Cloud Hosted VoIP vs. On-Premise: Pros and Cons

Moving from an on-premise PBX system to a Cloud VoIP phone system giving you the jitters?

Its multiple features help save your company dollars — sometimes up to 40-80% of your phone bill. Here are some other upsides to think about:

Cloud VoIP Pros

  • Cost effective
  • Increased accessibility
  • Complete portability
  • Higher scalability
  • Advanced features for small and large teams
  • Clearer voice quality
  • Supports multitasking
  • More flexibility with softphones

Cloud VoIP Cons

  • Requires a reliable internet connection
  • Latency and jitter
  • No location tracking for emergency calls

Get started with Cloud Hosted VoIP in 3 easy steps

There is No Better Time to Start than Now

1. A reliable internet service provider

Since VoIP uses the internet to make and receive calls, you must have a reliable internet connection.

For easy access to your VoIP phone system, you need to have enough internet bandwidth. Ensure of your ISP’s upload and download speeds meet industry standards to avoid any hiccups.

Calculate the number of total devices that you need for your business. Each VoIP device consumes a certain portion of the bandwidth, so stick with what you actually need.

Generally, you need 100kbps or 0.1mbps for one VoIP device. If you need five devices, you'd need an additional 500kbps.

Use our VoIP speed test tool to check your internet speed and network jitter levels.

If you're using a high-speed broadband connection, speed won't be an issue. But you don't want your network to run at maximum capacity all the time, so it'd be best to contact your ISP and upgrade your internet plan.

2. SIP-enabled device

A Session Initiated Protocol (SIP) enabled device is used to set up and manage phone calls. To maximize what cloud VoIP can do for you, you'll need SIP-enabled phones. The number of phones you need is based on the number of employees using a phone at any given time.

You have two options to choose from:

Convert your existing analog telephone to a SIP phone with an ATA adapter.

Purchase a hard phone. Hard phones are similar to traditional phones but let you connect to the network. You can easily get a SIP-enabled hard phone under $100.

You can also use a softphone which lets you make and receive phone calls from your computer, smartphone, or a tablet. It works like any VoIP app.

3. VoIP provider

This is the easy part. Nextiva is the #1 ranked VoIP provider and is known for unparalleled customer service. We’ll gladly handle everything for you in the transition. With our award-winning Amazing Service®, we’re here to help your business grow long-term.

Built for a growing business at any stage — startup or enterprise.

Cloud VoIP FAQ

How does cloud VoIP work?

Cloud-based VoIP works by managing your company’s calls within a third-party provider like Nextiva.

With a phone system in the cloud, you can instantly add new users, make rapid changes to your phone service, and take calls anywhere.

How many phone lines do I need?

We recommend selecting the number of lines that you plan to use within the next year. It’s a good idea to offer dedicated lines for sales, customer support, and remote employees. Don’t forget about providing lines for meeting rooms, private offices, and common areas like kitchens.

Learn more about how many phone lines your business needs in this helpful blog post.

Can I use my existing phone numbers?

Yes, you can use your same phone numbers in a cloud VoIP phone system. The process known as porting allows companies like Nextiva to migrate your phone service smoothly, so you don’t drop any calls.

Nextiva provides free porting to its cloud VoIP customers, and they make the entire process easy and straightforward.

What does cloud-based VoIP mean?

Cloud-based VoIP achieves end-to-end phone connectivity through the internet instead of a local server or a traditional phone company.

Businesses that switch to cloud-based VoIP experience lower costs and instant access to dozens of advanced calling capabilities.

VoIP service from the cloud is compatible with nearly all of today’s VoIP desk phones and can be used with a downloadable app.

How reliable is a cloud VoIP phone system?

If you have electricity, your cloud VoIP systems offer very high availability for all of your needs, thanks to modern internet technologies. Calls require minimal bandwidth for crystal-clear calls (just 100 Kbps each).

Nextiva provides customers with 99.999% uptime and blazing-fast access to eight strategically located data centers. You won’t need to think about backup plans because downtime practically never happens.

Is cloud VoIP cheaper than a landline?

Yes, business phone service provided from the cloud is typically 60% less expensive than landlines.

Cloud-based phone service provides customers with dozens of advanced VoIP features that typically cost extra from the local phone company.

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