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Read BlogMove your business phone system to the cloud with Nextiva's hosted VoIP. Stay connected with your remote teams and slash 60% off your phone bill.
Cloud VoIP or hosted VoIP is a business phone service that routes calls through the internet.
Most hosted VoIP systems come with advanced features like auto attendant, call recording, video conferencing, and long-distance calling.
VoIP, also known as Voice over Internet Protocol, takes the audio from phone calls and transforms it into data packets.
The data is sent over the internet and does not require the use of telephone wires unlike traditional phone systems.
By using your existing internet connection, cloud VoIP can reduce business phone system costs and outages.
Your remote team can take their business communications software with them — wherever they go, even on Wi-Fi.
Unlimited Calling within the US/CA
Free Local and Toll-Free Number
Top Rated Mobile App
Video and Audio Meetings
Team Collaboration
Unlimited Business SMS
CRM & Business Integrations
Real-Time Voice Analytics
Call Recording
Not sure about moving from an on-premises PBX system to a cloud VoIP phone system?
These advantages are hard to beat.
Cost-effective — no additional setup or hardware costs.
Audio and video conferencing for real-time collaboration.
VoIP softphones let you take work calls anywhere — different time zones and locations don’t matter anymore.
Setting up a home office is easy unlike with traditional phones.
45+ features like call forwarding, auto attendants, and call routing.
Requires a reliable internet connection.
Latency and jitter.
Limited location tracking.
Never skip a beat in your presentations. Get instant screen sharing, crystal clear audio, and high-definition video conferencing.
Test your network and internet connection
Invest in the right VoIP hardware
Find a VoIP provider with the right features
Concerned about how much bandwidth a cloud phone system can use? A rule of thumb is about 100 kbps upload and download speeds per line.
Most internet service providers offer gigabit speeds, so your current connection may be fast enough for a VoIP phone system.
Take our VoIP speed test to check for potential call quality issues.
Convert your existing analog telephone to a SIP phone with an ATA. Or, purchase a hard phone.
VoIP hard phones are similar to traditional phones but let you connect to an IP network. You can easily get a SIP-enabled hard phone under $100.
You can also use a softphone, which lets you make and receive phone calls from your computer, smartphone, or tablet. It works like any VoIP app.
Nextiva is rated Best Business Phone Service in 2020 by U.S. News and is known for unparalleled customer service.
We’ll gladly handle everything for you in the transition. With our award-winning Amazing Service®, we’re here to help your business grow long-term.
Hosted VoIP service works by managing your company’s calls within a third-party provider like Nextiva.
With a phone system in the cloud, you can instantly add new users, make rapid changes to your phone service, and take incoming calls anywhere.
We recommend selecting the number of lines that you plan to use within the next year. It’s a good idea to offer dedicated lines for sales, customer service, and remote employees.
Don’t forget about providing lines for meeting rooms, private offices, and common areas like kitchens.
Learn more about how many phone lines your business needs in this helpful blog post.
Yes, you can use your same phone numbers in a cloud VoIP phone system.
The process known as porting allows companies like Nextiva to migrate your phone service smoothly, so you don’t drop any calls.
Nextiva provides free porting to its cloud VoIP customers and makes the entire process easy and straightforward.
Cloud-based VoIP achieves end-to-end phone connectivity through the internet instead of a local server or a traditional phone solution.
Businesses that switch to cloud-based VoIP experience lower costs and instant access to dozens of advanced calling capabilities. This includes call routing, voicemail to email, IVR, etc.
VoIP service from the cloud is compatible with nearly all of today’s VoIP desk phones and can be used with a downloadable app.
Yes, business phone service provided from the cloud is typically 60% less expensive than landlines/PSTN.
Cloud-based phone service provides customers with dozens of advanced VoIP features that typically cost extra from the local phone company.
For a VoIP phone system, uptime revolves around the VoIP provider, its carriers, and the reliability of devices installed.
To accomplish such a high uptime, cloud PBX providers leverage a redundant network of data centers. These servers are also known as Points of Presence (or “POPs”).
Nextiva’s 9.999% uptime hinges on our blazing-fast access to eight strategically located data centers. You won’t need to think about backup plans because downtime practically never happens.
Steve Wozniak
Co-Founder of Apple
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.