Get started
Login Support Resources Features
(800) 799-0600 SALES / (800) 285-7995 SUPPORT

Don't miss urgent messages with voicemail to text.

Respond to voicemails with the convenience of a text message.

Learn more

Top VoIP Features

See all VoIP features

What is voicemail to text?

Voicemail to text is a feature that converts a voicemail message into human-readable text and delivers it as an SMS text message.

An intelligent business phone system uses natural language processing and machine learning to provide instant voicemail transcription. These tools transcribe voice messages with stunning accuracy.

Nextiva’s cloud phone system can deliver work-related voicemails to your smartphone as a text message.

Benefits of voicemail to text

There are many advantages to getting voicemail text messages. Businesses use this voicemail service to:

  • Reply quickly. Respond with your mobile phone when you're stuck in a meeting.

  • Save time. Read voicemails from the simplicity of text messaging.

  • Be informed. Never miss important voice messages, even if you lose Wi-Fi.

  • Share messages. Forward voicemail messages to colleagues for quick answers.

See what a modern VoIP phone system can do for you.

Get started

The most trusted and successful brands use Nextiva.

Conan logo
Taco Bell logo
Stanley Steemer logo
Buffalo Bills logo
Ashley Furniture logo
Nothing Bundt Cakes logo

How to set up voicemail to text

To enable voicemail to text transcription on your Nextiva account, please contact support at (800) 285-7995. This feature can be enabled by a Nextiva support representative.

Once this feature has been set up, it will transcribe voicemails within a few minutes. You can then receive voice messages on your iPhone and Android phone momentarily.

Standard text message rates apply.

Our customers said life became easier after switching to Nextiva.

Eric Siu "We love Nextiva's reliability and features like call pop, free online faxing, auto attendant, IVR and call routing. It gives us the appearance of a bigger, more polished business." Eric Siu CEO, Single Grain
Chris Brencans "Countless sales have been done on the Nextiva mobile app. We couldn't run our business without it. Since adopting Nextiva in 2016, we've seen 203% revenue growth." Chris Brencans CMO, On The Map Marketing
Business Phone Service Benefits

Why businesses choose Nextiva

Benefits Mark
Features

Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.

Benefits Mark
Reliability

We handle more than one billion calls every year. Dependable 99.999% uptime you can trust.

Benefits Mark
Security

Nextiva is HIPAA and SOC-2 compliant, with a multi-million-dollar security budget.

Benefits Mark
Call Quality

High-performance data centers and HD Voice technology ensure superior voice quality.

Benefits Mark
Ease of Use

Anyone can set up and use Nextiva’s cloud PBX system, not just technical staff.

Benefits Mark
Amazing Service

Get live support your business needs from our in-house team available 24/7.

Voicemail to text FAQs

How do I get work voicemails on my cell phone?

With a voicemail transcription service, you can get business-related voicemail sent to your cell phone.
The voicemail to text feature differs from visual voicemail since the transcriptions are delivered as a text message in the text messaging app. The message is sent from your office phone system (PBX).
You may want to add the sender's phone number to your address book so you know it's coming from work.
This useful feature works perfectly on any iPhone or Android device with cellular service.

What's the purpose of voicemail to text?

For your cell phone, you probably don’t need a voicemail to text service. Most people want to keep their work number separate from their personal phone number. Voicemail to text lets you keep them separate.
You might want to be notified about a time-sensitive matter. Reading the voicemail transcription is much faster than dialing into your phone system. See at-a-glance if you need to listen to the message, call them back, or forward to a friend.
It is an excellent feature for businesses that need employees to get voicemails sent to their phone.

Is there a charge for voicemail transcription?

Most phone companies offer voicemail transcription as a premium add-on for around $3 per month per phone. Some VoIP providers don’t offer the functionality at all, while others charge a premium.
Nextiva includes this voicemail to text feature with its business phone plans. In addition, you get a full-featured voicemail system, call forwarding, and a nifty VoIP phone app.

Which cell networks support voicemail to text?

If your phone can receive SMS text messages, you can receive voicemail to text transcriptions. In the event of limited coverage, you will receive text messages the moment your phone reconnects with the carrier.
In many cases, if you lose 4G LTE data coverage, you still have texting capabilities. Don't forget to download Nextiva's mobile app so you can manage your voicemail inbox easily.
5/5 Network
Rating

via Downdetector.com

94% Customer
Satisfaction

according to Gartner

90% Willingness
to Recommend

according to Gartner

9.5/10 Easiest
to Use

via G2

You’re moments away from the best VoIP phone service for your business.

US news

By clicking the button, you agree to the Nextiva Terms & Conditions

You might also like these VoIP features

XBert Hate filling out forms?
Just talk to a real human.
Call (800) 799-0600
Chat now
Eric Siu, CEO

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain
We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

By providing information in this form, you agree to Nextiva's Privacy Policy