How to access visual voicemail
Desktop (Windows and macOS)
1 Download and install the Nextiva App on your computer.
2 Sign in with your username and password.
3 Click the phone handset icon along the left side.
4 Click the Voicemail tab. Your voicemail messages will appear along with the caller ID, date, time, and length of the voice message.
5 Click the voicemail message to play, call back, download, or delete the message.
Mobile app (iOS and Android)
1 Download the Nextiva App to your iPhone or Android smartphone.
2 Sign in with your username and password.
3 Tap the dial pad icon located along the top.
4 Tap the voicemail icon located in the bottom right corner.