How to access visual voicemail

Desktop (Windows and macOS)

1 Download and install the Nextiva App on your computer.

2 Sign in with your username and password.

3 Click the phone handset icon along the left side.

4 Click the Voicemail tab. Your voicemail messages will appear along with the caller ID, date, time, and length of the voice message.

5 Click the voicemail message to play, call back, download, or delete the message.

Mobile app (iOS and Android)

1 Download the Nextiva App to your iPhone or Android smartphone.

2 Sign in with your username and password.

3 Tap the dial pad icon located along the top.

4 Tap the voicemail icon located in the bottom right corner.

For details about setting up your voicemail, please read this support article.