What Is a Conference Bridge & How Do You Choose One?

December 7, 2023 6 min read

Danny Grainger

Danny Grainger

Conference bridge

With remote and hybrid work becoming the norm, keeping teams and employees connected has never been more vital. 

A conference bridge stands out as an essential call feature to enhance communication and productivity in small businesses, making team collaboration as easy as chatting with your office neighbor.

This article discusses conference bridges in detail and guides you in picking the perfect conference bridge provider for your team.

What Is a Conference Bridge?

A conference bridge is a dedicated phone number that supports a group of people who call in from different locations to discuss a topic.

Participants can attend the conference from any phone number using their cell phone, web browser, or desk phone.

The dedicated nature of a conference call bridge makes it the go-to solution for audio conferencing, making productive collaboration effortless for remote and hybrid teams.

How Does a Conference Bridge Work?

Conferencing systems use Voice over Internet Protocol (VoIP) technology to establish private meeting rooms. Typically, these rooms also have a moderator who can mute participants, change PINs, or dial out a specific phone number.

How to use a conference bridge

The conference bridge connects multiple callers simultaneously, thus “bridging” these calls into a single line where participants can talk and interact.

How Hybrid & Remote Teams Use Conference Bridging

There are many ways in which hybrid and remote workforces can leverage conference bridges.

Virtual meetings

Callers enjoy crystal-clear audioconferencing and seamless content sharing in a virtual meeting.

A dedicated conference bridge creates a virtual meeting environment that facilitates a deeper connection and collaboration between team members, meaning these meetings can be as impactful and productive as if all participants were gathered around the same table.

Real-time collaboration

Conference bridges enable instant brainstorming, project collaboration, and insight sharing. No matter the time zone differences, these tools ensure that every team member is aligned and engaged.

Training and onboarding

When it comes to training and onboarding, conference bridges are perfect for all-day sessions. They allow you to connect with and train talent from anywhere in the world.

These business phone systems make the learning experience a reality, offering an engaging start for new hires, regardless of their physical location.


Your communication tools must keep pace as your organization expands and embraces more flexible work arrangements. This is where the scalability of conference call services truly shines by catering to small team discussions and company-wide events.

From up-and-coming startups to established corporations, conference bridge communication systems scale to meet your needs.

10 Most Popular Conference Bridge Features

What To Look For in a Conference Bridge Service

Nextiva's conference bridge service

Choosing the right conference bridge service is the first step in enhancing your team’s communication and efficiency.

What follows is a breakdown of the essentials, complete with practical examples, to help you find a service that meshes seamlessly with your business needs.

Top Conference Bridge Solutions

It can be challenging to select the right conference bridge solution for your business. With this in mind, we’ve chosen four stand-out options that many companies find highly beneficial.

1) Nextiva

Nextiva's platform snapshot

Nextiva stands out as a user-friendly platform that allows users to streamline team communications in one easy, powerful platform.

An industry-leading and award-winning VoIP service, Nextiva offers audio and video conferencing tools and top-notch customer support, and its one-click join meeting conferencing service makes it one of the best phone service providers.

2) GoTo Meeting

GoTo meeting platform snapshot

A household name in video conferencing, GoTo Meeting brings its expertise to conference bridges for multiparty audio calls.

Celebrated for its simplicity, high-quality video, and dependable audio, it offers various features such as screen sharing, meeting recording, and mobile support. It’s a go-to for businesses needing a video-first conferencing tool.

3) BlueJeans

BlueJeans platform snapshot

BlueJeans was a popular conference bridge service for mid-market companies and universities.

Its forte includes great video and audio quality, stringent security protocols, and the efficient handling of large meetings. After being acquired by Verizon, BlueJeans will sunset in early 2024.

4) Dialpad (formerly UberConference)

Dialpad platform snapshot

UberConference, acquired by Dialpad in 2023, is a popular conference bridge.

It’s free for up to 45 minutes and 10 participants for personal calls. It offers web- and phone-based dial-in numbers. It’s best used for quick meetings rather than a dedicated voice bridge as part of a phone system.

Elevate Your Communications With the Right Platform

Integrating a conference bridge into your business communications strategy is key, given the growing prevalence of remote and hybrid workforces.

When you weigh factors such as ease of use, compatibility, support, reliability, and security, you will be ready to decide which conference bridge solution best suits your business needs.

Nextiva is much more than a conferencing solution — it’s a business communications platform. With its enterprise-grade features, user-friendly interface, friendly support, and more, it’s the perfect way to elevate your team collaboration and propel your business further.

Related: Virtual Meeting Platforms: 11+ You Need To Know

Ready to give Nextiva a try? Speak to a Nextiva expert.

Danny Grainger


Danny Grainger

Danny Grainger is a seasoned copywriter who specializes in helping brands build awareness and effectively communicate their value to both businesses and clients. With a focus on business marketing, advertising, and SaaS, he has a knack for translating the intrinsic worth of products and services into compelling narratives.

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