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Nextiva Named Best Business Phone Service of 2020

U.S. News & World Report just recognized Nextiva as the best business phone service of 2020.

Nextiva’s scalable business communications solution connected more than one billion calls.

U.S. News & World Report Rates Nextiva as the Best Business Phone Service - Official Badge

But our solutions don’t stop there. NextOS is a robust communications platform that brings customers and team together. Thousands of companies use Nextiva to help them make better decisions and give customers the experience they crave.

Artificial Intelligence and machine learning play a big role in NextOS. As a result, businesses gain a complete view of their customers, automate workflows, and anticipate customer needs.

Here’s why U.S. News & World Report rated Nextiva as the best:

  • Nextiva provides an “out-of-the-box” solution for small to midsize companies
  • Nextiva is designed for offices and mobile workplaces
  • PBX phones can be converted for use with the service

An “Out of the Box” Solution

Nextiva is so much more than a dial tone. Need to empower your teams to deliver efficient customer service? Check! Understand your customers on a whole new level? Check! View, analyze, and act on data in real-time? Check!

Communications Designed for Offices and Mobile Workplaces

Today, business happens everywhere – from the back of an Uber, in a coffee shop, and at 30,000 feet. The Nextiva App enables fluid communication on any device, as long as you have internet. It’s a refreshing and supportive way to interact from anywhere in the world.

Criteria for The Best Business Phone Service

The U.S. News & World Report’s team analyzed the nine leading business phone services based on many factors. Such factors included monthly cost relative to company size, mobile app availability, and plan features. Nextiva was ranked best overall business phone service and best with AI for automating workflow.

Nextiva ranked higher than eight other business VoIP providers, scoring 4.21 out of 5. This score makes Nextiva the highest-performing business phone service provider in the nation.

To determine the ranking, U.S. News applied an unbiased methodology that included:

  • Professional ratings and reviews
  • Business consumer ratings and reviews
  • Research comparing service features
  • In-depth, objective scoring and analysis

The criteria to determine the best phone system for businesses is editorially independent. They included customer reviews for business phone systems and have applied an objective measurement of the factors mentioned above.

Related: 35 Essential Office Phone System Features You Actually Need

More than Business Phone Service

Nextiva is more than just a business phone system. We believe in going the extra mile for clients whether you have a newer small business or an established enterprise. How do we do that?

Foremost, we offer the best possible experience for our customers.

From the moment you get Nextiva business phone service, you get industry-leading customer service. Even if you’re upgrading your traditional phone system to a state-of-the-art business phone system, you’re in good hands.

That means a smooth porting experience and 24/7 access to our amazing customer support team. It also means providing the essential VoIP features for your business.

These features come with Nextiva’s VoIP phone system:

  • Auto Attendant
  • Unlimited Calling (United States and Canada)
  • Hold Music
  • Call Forwarding
  • Conference Calling
  • Voicemail to Email and Text
  • Local Business Phone Numbers
  • Toll-Free Numbers
  • Video Conferencing

If you have a high-speed internet connection, you can use Nextiva on across many devices. This includes your desk phone, laptop, desktop, cell phone, and mobile devices such as an iPad or an Android. It’s that easy.

There is no need for traditional, expensive landlines. You can run your business communications through the cloud and get crystal-clear call quality on all your phone calls.

Most recently, Nextiva has added AI-powered natural language processing to its IVR solutions. Additionally, we’ve simplified the management interface for our unified communications platform. For more advanced features for your VoIP phone service like call recording, they’re available as well.

Related: The Ultimate Business VoIP Phone System Buyer’s Guide

Suitable for Small Businesses & Enterprises

Our customers range from micro-SMBs to small businesses to Fortune 1000 enterprise companies. Here are just a few customers using Nextiva to deliver the best possible customer experience and maximize revenue.

Teres Nail Salon: Teres has been a Nextiva client for seven years – using our business phone system to automate appointment scheduling and deepen customer relationships among their 700 monthly membership customers.

Shelby American: The iconic American car brand switched their Voice over Internet Protocol provider to Nextiva, and has seen their monthly business communication costs drop by more than 50%.

Eagle Rider: Eagle Rider, the world’s largest motorcycle rental and tour company, switched from a legacy PBX system to Nextiva VoIP services, and now uses the platform to manage over 100 phone lines across 80 locations.

There is a reason that major brands like the Buffalo Bills use Nextiva to manage their business communications instead of other VoIP providers. We offer the best customer experience and treat each client as a valued relationship.

Select The Best Business VoIP Service

We offer the best phone solution and deliver it to you in one great customer experience. It’s the one we would want ourselves.

Related: Nextiva Wins Multiple Stevie Awards for Excellence & Innovation for Fifth Consecutive Year

We will also port your existing business phone numbers at no charge with a flawless migration. Plus, you also get a professionally recorded greeting for your customers. If you want, you can also receive voicemails as emails or text messages. These are a few of the next-level benefits you get from Nextiva.

We consider an award like this to be a reflection of our team’s hard work. After more than a decade of providing exceptional VoIP phone service for businesses of all sizes, all you need is an internet connection.

If you are interested in upgrading your business phone service, please reach out to us. Our friendly and helpful consultants are ready to help make 2020 your best year yet.

Related: Nextiva Reviews & Ratings From Top Sources & Verified Users

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About the author

Jeremy Boudinet is the Marketing Manager at Nextiva, Co-President at AA-ISP Phoenix, and a published writer for Time, Entrepreneur, Inc, The Daily Muse, and PopSugar. He has been giving the people what they want since 1986. Contact him on LinkedIn or Twitter to start a conversation about business, sports, music, or anything else under the sun.