Small businesses work anywhere with our intuitive, cloud-based virtual phone system. Unlimited nationwide calling, texting, and virtual numbers.
The best virtual phone system for remote teams. Small business owners work anywhere with Nextiva.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
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Digital features:
Turn prospects and visitors into customers and provide customer service on your website by engaging in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.
Support and sell using social messaging capabilities including Facebook Messenger, Instagram DM, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
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Everything in Digital, plus:
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.
Get on the same page by sharing your screen during a video call or exchanging key files.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels including chatbot and an inbound call center. Add Nextiva voice service to your MS Teams and gather insights via advanced reporting.
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Everything in Core, plus:
Manage high-volume inbound calls and use voice prompts to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your voice analytics.
Ensure a premium voice calling experience by integrating Nextiva’s reliable and clear voice solution into your Microsoft Teams workflow.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including advanced routing with an interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
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Everything in Engage, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connecting agents and supervisors in a single interface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
Increase productivity when AI takes call notes for you in real time and creates an automatic summary of the conversation.
Total flexibility: Virtual phone services let businesses manage calls from anywhere. Answer calls, send texts, and collaborate with your team, all on a user-friendly cloud platform.
Easy call routing: Nextiva's virtual phone system takes it a step further. Direct calls to any virtual office phone number on a mobile phone, landline, or VoIP device. Serve customers and keep your team productive on the go.
Major cost savings: Entrepreneurs, startups, and small businesses save nearly 70% off their communication costs. Reduce spend and keep your team connected without headaches.
Flexibility: Answer business calls on any device, anywhere.
Privacy protection: Separate personal and professional communications.
Expanded reach: Establish local presence with area-specific numbers.
Customization: Tailor call management to your unique business needs.
Comprehensive communication: Handle both calls and SMS messaging.
Professional setup: Create sophisticated call flows with ease.
Cost-effective: Eliminate expensive hardware like bulky PBXs, and reduce overhead.
Streamlined operations: Simplify communications without complex telephony systems.
Connectivity: Operate seamlessly on any internet connection, including Wi-Fi.
See how much you’ll save on virtual phone service from Nextiva.
Get your quoteGet voicemails straight to your email and text messages. A voicemail transcription arrives instantly after someone leaves a message on your virtual phone number.
Direct incoming calls to the right team members with an intuitive call flow. Use a custom greeting that plays on every call and even send callers to voicemail outside of business hours.
Record phone calls with your business phone system. Pull insights to train your customer support or sales teams. Access unlimited call recordings for up to six months.
Call routing lets you direct inbound calls to any person or team in real time given a set of rules. This inbound call transfer feature provides call center-like functionality.
Pick new virtual numbers or transfer your business phone numbers with free porting. Maintain a professional appearance with a toll-free number.
Forward inbound calls to any team member. Entrepreneurs use call forwarding to direct calls to voicemail, desk phone, or personal phone line.
Set up a robust phone tree that works with unlimited extensions. An IVR lets incoming callers choose why they are calling to initiate the call transfer virtually.
Level up your business communications with the convenience of text messaging. Exchange SMS messages with your virtual business phone service from the NextivaONE mobile or desktop app.
Run your business and connect your entire team with one platform. Nextiva includes advanced features like video meetings, CRM integrations, and caller ID. Download the free NextivaONE App on iOS or Android.
Connect your virtual phone service with apps like Salesforce, Microsoft Outlook, and HubSpot to enhance customer support workflows. Unlike Google Voice and other personal phone services, you can place business calls from your CRM.
See integrations
Handle incoming calls like a pro and automatically route them to yourself or team members. Screen incoming calls so you know exactly why someone’s calling. Visual call flows have your business covered.
Desktops, laptops, smartphones, and tablets are all welcome on Nextiva. Stay productive and connected with your team using voice, video, SMS, and conferencing. If you have Wi-Fi or a strong data connection, you’re good to go.
Steve Wozniak
Co-Founder of Apple
Curious about how it all works? Get the answers your small business needs.
Virtual phone numbers are digital alternatives to traditional phone lines offered by Voice over Internet Protocol (VoIP) providers like Nextiva.
These numbers route incoming calls to your preferred device, whether a softphone app, VoIP desk phone, or even a standard mobile phone. This flexibility allows businesses to maintain a professional presence without investing in physical phone systems.
Setting up a virtual phone system is easy, especially with a top provider like Nextiva. Users can easily configure call management features such as business hours, auto attendants, and caller ID settings. This simplicity also extends to the technical aspects, with no need for complex hardware installations, especially for small business owners.
Advanced features like simultaneous ringing, which allows multiple devices to ring for a single incoming call, are also available.
While free virtual phone numbers exist, they may be subject to reassignment. For stability and reliability, get a virtual number from a reputable business VoIP provider.
Nextiva ensures consistent service and access to professional features, making virtual phone numbers an attractive option for businesses of all sizes looking for a flexible, cost-effective communication solution.
Nextiva offers a variety of phone number options to match your business needs:
Getting a new phone number is easy. The first step is to choose a virtual phone service provider that fits your budget. Nextiva is the top-rated VoIP provider for small businesses.
You can choose from available local, toll-free, or vanity numbers during account setup.
Our specialists are also happy to help you find the perfect number. Simply discuss available area codes and prefixes to create a phone number that reflects your business location or brand.
You can also port landline, toll-free, cell phone, virtual, and VoIP numbers free. We'll guide you through every step to ensure you transfer your business number successfully.
Watch this short video to learn how to use your existing phone numbers with Nextiva:
After you confirm your selection, you can begin calling by downloading the free NextivaONE business communications app.
*Nextiva accounts also receive a toll-free phone number at no charge.
Nextiva is the ideal solution for remote and hybrid teams. Over 100,000 businesses trust its cloud-based platform for seamless collaboration throughout North America.
Here are some ways businesses work remotely with Nextiva:
No, you don't need physical phones to enjoy the many benefits of Nextiva's VoIP service. The user-friendly NextivaONE app provides a complete phone solution that is accessible from any computer or mobile device with a high-speed internet connection.
Nextiva also offers affordable VoIP desk phones for businesses who prefer a traditional handset experience.
Nextiva offers flexible pricing to fit your budget and business needs, with plans beginning at $21.95 per month. Opt for a flexible monthly subscription or save more with a 12, 24, or 36-month commitment.
All our business phone packages come complete with:
While calls to the US and Canada are included, international rates vary by location, starting from just $0.01 per minute.
Need help finding the ideal VoIP solution for your budget? Our team of product specialists is ready to assist you.
For more information on VoIP pricing, check out our comprehensive cost breakdown guide.
Absolutely. Nextiva prioritizes keeping your business communications safe and reliable with a robust cloud-based network.
Here are some of the ways we keep your data and phone calls secure.
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Nextiva has developed a solution for the future: One platform, one workspace, zero friction.
Tomas
Gorny,
Founder and CEO of Nextiva
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