Small Business VoIP Phone Systems

Seamless communication, scalable solutions, and Amazing Service

GET A DEMO
Business VoIP

Nextiva Small Business VoIP

Complete small business VoIP phone system solutions for every organization

Easily Scalable – Access virtually unlimited scalability without the added cost of a dedicated communication center or the need for a human operator thanks to remote automated assistants. Don’t stress about growing your business with the the NextOS online portal, it makes adding new features and users a breeze for any skill level. You can take your VoIP system anywhere, no matter what your growth is, there are no limits to what your VoIP solution allows you to accomplish.

Low Cost – Save up to 60% by switching to VoIP. Businesses spend significantly less on setup and monthly costs compared to traditional phone and internet services. Plus, you save money while keeping your company green. Decrease your overall carbon footprint by spending less money per year sending your employees to conferences and business meetings. VoIP gives you the ability to hold multi-person video conferences from any location in the world.

Team Collaboration - The collaboration possibilities are endless. Monitor and modify your employees communication, regardless of their location. Nextiva’s online portal gives you the ability to manage calls, employees, and locations. Call forwarding gives employees the option to use their business number while on the go. With Unified Communication you gain access to instant messaging, conference bridges, and one-on-one video conference options.

Real-Time Analytics - VoIP gives you the option to access real-time call activity instantly. Nextiva Analytics allows users to generate historical reports and visualize information. You can interpret data and gain better insight into your overall call activity, allowing you to make better business decisions on the fly. Nextiva Analytics has all the tools you need to properly assess business needs and improve employee performance. This valuable insight will revolutionize your organizational strategy.

Reliability - Nextiva is the most reliable, enterprise grade VoIP platform out there. Our highly redundant network includes over 8 points of presence. Experience virtually no downtime thanks to our carrier-grade data centers, providing you with 99.999% uptime. We are SSAE 16 certified, SOC II audited and offer PCI-DSS certification. Nextiva is the network you can trust to keep you running when everything else goes wrong.

Sweet Freedom - We give you the freedom to do what you want, when you want. Make calls and manage your system from the highly intuitive Nextiva App. No IT skills necessary, it’s a simple as updating your Facebook page. Stay connected to your employees, clients, and colleagues with an easy-to-use call forwarding feature. You control how and where you want to be contacted at the click of a button.



Upgrade your business with VoIP by Nextiva

Why choose VoIP with Nextiva?

VoIP is revolutionizing how businesses are accessing unified communications. Nextiva’s VoIP solutions puts you in control of your voice communication options -from customized call settings to unlimited scalability — VoIP is the solution that grows with you. Build better customer relationships and encourage team collaboration all from one seamless system. VoIP for businesses can unify your team, communication strategy, and business goals by keeping everything you need housed in one central location. Do it all from our online NextOS Platform, an all-in-one communication software that gives you the freedom to manage your phone system from anywhere in the world at the click of a button. Nextiva gives you access to features like Nextiva Analytics, loading you up with the data you need to ensure your business thrives.

Our communication tools come with everything you need. Nextiva lets you communicate with your customer via voice, email, chat, social, and SMS— ensuring you never miss an opportunity to make a good impression.

Nextiva productivity tools and efficiency management allow users to discover their pain-points and work to fix the problems. Whether it’s through automation or strategy, unified communications can free up wasted time so you can focus on growing your business.

Combine instant access to features and benefits with Nextiva’s Amazing Service promise, and you can’t go wrong. We work around the clock to ensure your solution is performing to the highest of standards and your needs are being met. With our 8 points of presence, transparent real-time status updates, and our 99.999% uptime — you never have to worry about losing precious business hours thanks to an outage.

Our solution is built on the same core infrastructure that’s relied on by 16 of the top 20 telecom providers— and that’s saying something. When it comes to the features you’re looking for and a provider you can count on, Nextiva is the all-in-one solution that won’t let you down. We’re more than a provider, we’re your partner.

Your VoIP experience can change the way you do business and we want to be part of that. We can help you choose the right solution for your goals and offer flexible options as those needs change.


Small Business VoIP Pricing

Flexible VoIP plans for every business


Choosing the right business VoIP solution

With so many different options out there, choosing the right solution can be daunting, but Nextiva is here to help. We offer a variety of different packages aimed at ensuring you have the features you need for your current goals. Nextiva’s 3 core packages range in features, accessibility, size, and calling options. They include:

OFFICE PRO

OFFICE PRO PLUS

OFFICE ENTERPRISE

How do you know which VoIP solution is right for your business?

These are the things you need to assess before making a decision:

  • What is your typical daily call volume?
  • How many active lines will you need at any given time?
  • How many employees are on-site?
  • How many employees are remote workers or consistently traveling?
  • Do you frequently utilize video or call conferencing?
CLOUD PBX

Having an idea of your business growth is helpful as well, but Nextiva solutions are designed to grow as you do. Our goal is to make it easy for you to upgrade when, and if, you need to.

We know choosing a solution can be complicated, and there’s a lot of information to digest and understand, that’s why our Amazing Service team is on hand to help you.

Nextiva’s packages come loaded with features. Here’s an at-a-glance look at the features each package offers, what they can do for your business, and how you can utilize them in the real world.


Office Pro

STARTING AT $19.95

Nextiva’s Office Pro is our most basic package. But that doesn’t mean it lacks in features. In fact, Office Pro comes with all the standard features users have come to expect from a VoIP solution. It’s specifically designed to fit any business, no matter the size, by providing a seamless and easy-to-use communication system.

OFFICE PRO BASIC FEATURES

Take a look at the table below to see the full suite of features offered from Nextiva’s most cost-effective package:

Feature
Description
Advanced Call Forwarding
Choose from forwarding options like always, busy, no answer, unreachable, and selective. Nextiva’s call forwarding feature allows users to redirect calls to phone numbers or extensions
Alternate Numbers/DID (optional add-on)
Funnel multiple direct lines to the same destination, including phone numbers, extensions, huntgroups, and auto-attendants. This feature also gives you the option to set different ringtones or line keys to ensure you know where each call originated from.
Anonymous Call Rejection
Anonymous call rejection is a feature that allows you to reject any caller that restricts their identity on purpose so you can’t tell who is dialing in.
Answer Confirmation
If you’re forwarding calls to an external number answer confirmation can determine if or when a call gets answered. A push of a button will alert the system that the call has been answered, and if not, the call gets routed back to the original number so a message doesn’t get left on an unattended number.
Auto Attendant
Auto attendant serves as your virtual receptionist. It’s an automated greeting that gives callers options to help them reach the right person or department. Auto attendant also includes After Hours and Holiday After Hours.
Barge-In
Barge-in gives users the ability to join a call that is already in progress. The 3rd party on the call doesn’t know that another caller has joined unless they choose to speak.
Busy Lamp Field
A receptionists biggest tool, busy lamp field lets other users know what the status of a current user is. Whether they’re idle, have an incoming call, are on a call, or on hold— users are aware of their status so they can more easily make decisions about transfers calls.
Call Group
Call group gives users the option to ring multiple callers simultaneously. Also known as huntgroups, call groups can ring each person in a specific order or have users assigned by priority.
Call Notify
Call notify will send an email notification to the users email when a call comes through that they’ve specified as important. The email will showcase who called and their number so the end user can easily give them a call back when they’re able.
Call Parking
Call parking allows users to place a call on hold while leaving their line open. With call parking, anyone that is in the parking group is able to access and pick-up that line from any other phone.
Call Queueing (optional add-on)
Rather than sending your calls to voicemail, call queueing allows you to keep your callers on hold in a queue. It also gives users the option to play different announcements like Wait Times or Music on Hold.
Call Waiting
Call waiting alerts the user to incoming calls even while they’re still actively on another call. Users are alerted by a call waiting tone or visual display depending on what kind of phone they’re using.
Caller ID
Know exactly who is calling you by viewing the display on your phone. It tells you the name and number of incoming calls so you can make faster decisions about whether or not to pick-up.
Dial-by-Name Directory
Dial-by-Name Directory is another way to create an automated receptionist. This features allows users to dial the person they’re trying to reach by first or last name, and automatically directs their call.
Directed Call Pickup
Direct Call Pickup gives users the ability to pickup a call that’s ringing to another number. By dialing the provided access code and entering the extension of the line they want to pick up, they can easily access the call on their own phone.
Direct Voicemail Transfer
One of the most popular voicemail features, direct voicemail transfer allows users to enter an access code and extension, and have a call go straight to that line’s voicemail box.
Do Not Disturb
Do not disturb gives users the opportunity to send calls directly to voicemail or transfer them to another line for a certain period of time. Once that period is over they can easily turn the feature off and resume normal calls.
Group Paging
Page a number of different lines at one time with group paging. This feature initiates a one-way call directly from your phone to any line in the group, alerting users that they need to pick-up their lines even if they’re not at their desks.
Instant Group Call
Call up to 20 people at a time with instant group calling by assigning a DID or extension that rings everyone at the same time.
Music On Hold
Never leave your clients sitting in silence. The Music On Hold feature starts playing music as soon as you place a client on hold to avoid any disconnection confusion.
N-Way Calling
If you don’t have a conference bridge, N-Way calling lets users extend a conference call to up to 6 calls from one phone.
NextOS Portal
The NextOS Portal serves as the company dashboard and allows users to login and make changes. Manage users and devices, add or change features, and access number porting.
Privacy
Opt-out of dial by name or extension by turning on your privacy settings and prevent users from being able to access your line via those menus. This feature also prevents others from being able to see the status of your line.
Push To Talk
Push to talk works similarly to an intercom in that you simple push a button and are able to call another person within your company. Their phone will automatically answer, allowing your portion of the conversation to be heard over the speaker.
Selective Call Acceptance/Rejection
Pick and choose when you want calls to come through to your line with the selective call feature. You choose what conditions must be met, whether it’s time of day or specific phone numbers, and what to do with calls that meet those conditions (reject or push to voicemail).
Sequential Ring
Sequential ring programs your phone to sequentially ring other lines that you’ve selected. For instance, you can set incoming calls to go to your office phone, then your cell phone, and finally your assistants phone, in that order.
Series Completion
Series completion hunts through a set of lines according to an ordered that you’ve pre-determined.
Shared Call Appearance
Pick up and make calls from your line with any number of phones within your office with the shared call appearance feature. You can make and receive calls as your line to any assigned phone, or do the same for your coworkers if you need to make and receive calls on their behalf.
Simultaneous Ring
With simultaneous ring an incoming call goes to any of your assigned numbers at the same time. You can ring both internal and external number simultaneously.
Three-Way Calling
Three-Way calling is a standard feature that allows users to make calls with two other parties at the same time. This allows three people to be involved in a conversation at the same time, without the need of a conference line or bridge.
Voicemail to Email
Get your voicemail directly from your email without ever having to dial into your line. This feature sends an email to your assigned email address with the voicemail message attached. You can listen right from the email with no phone access needed.
Voicemail to Text and Transcription (optional add-on)
With Voicemail to Text you receive both the audible message and text transcription of the voicemail to your email account. Users can also setup an option that sends the transcription to their text messages as well.
Virtual Extensions
Setup a virtual extension for someone who is not currently using a VoIP phone. This feature allows users to forward out to external phone numbers including mobile phones and home landlines, when they can’t be in the office.

Nextiva Office Pro might be our most basic package, but it includes many of our most sought after features, which makes it perfect for any medium to large size business.


Office Pro Plus

STARTING AT $22.95

Nextiva’s second tier package, Office Pro Plus, has a few extra benefits that make it just a touch above the basic plan. Just like the basic package, Pro is designed for any business, and is easily scalable so that it grows and changes as your business does.

Pro Plus comes with all the features you love in our basic plan, but elevates those features with some pretty great additions. For businesses that are hyper-focused on increasing sales and customer retention, Pro Plus comes with the add-ons you need to see your business skyrocket.

OFFICE PRO PLUS FEATURES

So, what sets Pro Plus apart? Check out the table outlining the additional features that come with this powerful solution.

Feature
Description
Auto Attendant Recordings
Users can create additional Auto-Attendant Recordings based on the companies needs. These automated recordings are general offered at a set number, but users can pay to have additional recordings made on a per recording basis.
Call Me Now
These web-based links allow clients to simply click and call. Once they click the link, the Nextiva app will place a call to the number connected with that link.
Meet-Me Conferencing
Create a conference bridge using Meet-Me Conferencing. One phone number is provided for users to dial in and connect with everyone else on the conference. Moderators have the ability to control settings like mute and hold.
Nextiva App
This softphone application is provided by Nextiva and downloaded onto your desktop, iPhone, or Android smartphone. Once installed, users can access chat boxes, call settings, contact lists, and speed dials.
Team Presence
Team Presences gives users the ability to adjust their availability settings or check the status of a contact via the Nextiva App.

The additional features that come with Pro Plus help keep large call centers and customer service-facing industries running without any major communication hiccups. In fact, our client Point Sebago have found incredible freedom and success using multiple Pro Plus features.


Office Enterprise

STARTING AT $29.95

Our third and most feature-packed option is Nextiva Office Enterprise. This tier is built for enterprise level customers, but can easily support businesses of any size. It gives businesses the option to consolidate their business voice phone services, keep their PBX systems and decrease service cost, and integrate Nextiva SIP Trunking.

This feature-rich offering includes all the features of Pro Plus and Pro Basic with some incredible additions.

OFFICE ENTERPRISE FEATURES

So, what sets Pro Plus apart? Check out the table outlining the additional features that come with this powerful solution.

Feature
Description
Call Recording
Call recording gives businesses the option to record their calls. Set your calls to record always, always with pause/resume, on demand, on demand with user-initiated start, or never.
Custom Ringback
Select a music file of your choosing that your clients hear instead of a ring when they call into your line.
Hoteling
Hoteling gives users the ability to sign into another phone and make it look as though they are making and receiving calls from their main phone number.
Nextiva Anywhere
Forward your calls to any external number of your choosing and have the appearance of being at your desk. This feature is easy to turn on and off for when you’re working remote or traveling.
Pre-Alerting Announcement
Set-up an automated message that plays before the line starts ringing. It’s easy to alert your clients to changes, specials, or important information before they connect with an employee.

The features include with Office Enterprise have the ability to take your company to the next level of exceptional customer service. That’s what happen when Adams Publishing Group began using this powerhouse package.


See how Nextiva will transform the way you communicate.

 

 

Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

Big XBert

Contact an Amazing Service
Sales Expert
(800) 799-0600
Or Separator graphic
Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

 


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.