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Get the best calling features with Nextiva’s small business VoIP phone service.
Most reliable networkVideo & audio conferencing
Mobile & desktop appChat & screen sharing
Test drive Nextiva 
Unlimited voice calling
Unlimited internet fax
Free local and toll-free numbers
24x7 customer support
Test drive Nextiva
Unlimited audio and video meetings
Business text messaging
Team collaboration tools
Voicemail to email & SMS
Test drive Nextiva
Call recording & voice analytics
Audio/video conference recording
Microsoft and Salesforce integrations
Single sign-on management
Get the Nextiva desktop app or Android / iOS app on your mobile device. Your call center is ready to go with a fast internet connection.
Send texts from your WiFi-enabled mobile phone or desktop VoIP system. Get unlimited texting to and from your business phone number.
Let Nextiva’s auto attendant feature streamline your call routing. Also apply automatic call forwarding to your office phone.
Now it’s easy to listen to voicemails from your email account. Listen to call recordings on your mobile app, laptop, or desktop.
Route phone calls to the right customer support rep with Nextiva’s phone solution. Instantly turn on call waiting, voicemail, and call forwarding for incoming calls.
Unlimited calling, music on hold, faxing, toll-free numbers, analytics, and more with your feature-rich cloud phone. On-premise PBX and landlines just can’t keep up!
New faces on your customer support team? Simply add more virtual phone lines! Can’t do that with your private branch exchange and PSTN, can you?
Always stay connected with our highly redundant network. We’re proud to be a service provider with 99.999% uptime, 24/7.
Slash your current business phone bill by ~60%. The best virtual phone features can now be yours.
Make calls and manage your phone system from anywhere. Goodbye, landlines. Hello, productivity!
Receive the best support from our 100% in-house team. Your business needs are our top priority.
Choose from VoIP service starting at just $20/mo per user. Now, that’s unified communications on a budget.
As one of America’s most trusted small business VoIP providers, Nextiva has been delivering Amazing Service® since 2006. We take pride in our high-quality, feature-rich internet phone service for small businesses. Most small businesses save around 60% on their phone bill when switching to Nextiva’s business VoIP service.
Setting up a business phone system with VoIP is easy with Nextiva. After you sign up, you can begin calling with an app you download to your computer or cell phone. From there, you can customize business features, such as call forwarding and auto attendants, from a simple online portal.
VoIP works perfectly on almost every broadband connection like cable, DSL, and fiber. You can complete a free VoIP speed test to confirm you have enough bandwidth.
If you purchase desk phones from Nextiva, all you need to do is plug them in, and you're done. No technical skills are necessary to enjoy your small business phone system.
Yes, you can transfer your existing business phone numbers through the process known as porting.
VoIP phone systems accept any phone number you own, including local numbers, cell phones, and toll-free phone numbers.
Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.
VoIP completes calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or using bulky phone equipment.
A VoIP phone system offers many advanced features such as a mobile app, video conferencing, and voicemail-to-email delivery, and more.
Read more about the advantages VoIP has over traditional landlines.
You have many options for desk phones with Voice over Internet Protocol (VoIP). This type of business phone service adopts a set of open standards for maximum interoperability.
Analog phones work differently than VoIP ones, so you should plan to upgrade them. In the era of working from home, you might not even need desk phones, but they make for an optimal calling experience.
Nextiva sells and leases hardware from all the trusted brands in the industry like Poly, Cisco, Panasonic, and V-Tech. Get friendly support, competitive prices, and no hassle when you get VoIP phones from us.
If you bring your own device (BYOD), ask your VoIP provider if they support its call management functionality like transferring calls, directories, and voicemail notifications.
When looking into a small business phone system, you should focus on the functionality it provides. Since VoIP runs in the cloud, you have access to hundreds of features.
We recommend these features when looking into a business phone system:
Be sure to check out our roundup of VoIP features that every business needs to know.
Small businesses can save up to 65% by switching to VoIP phone service. This figure is based on cost savings on installation, monthly rates, and advanced features included.
Modern VoIP service providers like Nextiva save you even more with one-click conference calls, video meetings, and workflow automation. Collaborate with your team using one app, not several.
For a comparison of each business phone plan, visit our pricing page.
Steve Wozniak
Co-Founder of Apple
| Essential | Professional | Enterprise |
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| The Essentials | |||
| Unlimited Calling within the US/CA | |||
| Free Local & Toll-Free Number | |||
| Keep Your Current Number | |||
| Toll-Free Minutes | 1000 | 2500 | 10000 |
| HD Video & HD Voice | |||
| Customizable Hold Music | |||
| Unlimited Multi-Level Auto Attendant | |||
| Professionally Recorded Message | 0 | 1 | 3 |
| Dial by Name Directory | |||
| Call Controls (Transfer, Hold, Mute, etc.) | |||
| Call Continuity | |||
| Simultaneous Ring | |||
| Call Forwarding | |||
| Call Waiting | |||
| Call Queues | Add on | Add on | Add on |
| Do Not Disturb | |||
| Unlimited Internet Fax | |||
| Productivity | |||
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
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100 Pops | 250 Pops | Unlimited Pops |
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The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
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With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification |
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This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
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| Team Presence | |||
| Shared Line Appearance | |||
| Busy Lamp Field | |||
| Call Groups | |||
| Mobility | |||
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The Essential tier includes calling only.
Nextiva App for Mac
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
Nextiva App for Windows
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
Nextiva App for iOS
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
Nextiva App for Android
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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| Meetings | |||
| Unlimited Conference Calls | 4 Participants | 40 Participants | Unlimited Participants |
| Unlimited Video Calling (Peer-to-Peer) | |||
| HD Video Calling | |||
| Amazon Chime | |||
| Team Collaboration & Messaging | |||
| Team Messaging and Collaboration | |||
| Private Group Messaging | |||
| Screen Sharing | |||
| Unlimited Business SMS | |||
| Analytics & Reports | |||
| Call History | |||
| Call Log Reports | |||
| Voice Analytics | |||
| Administration | |||
| Admin Portal | |||
| User Portal | |||
| Dashboard | |||
| Real-time System Status Alerts | |||
| Call Recording | |||
| Most Popular Integrations | |||
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Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
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Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
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Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
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| Other Integrations | |||
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Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
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Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
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Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
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Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
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Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
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| Phones | |||
| Bring Your Own Device (BYOD) | |||
| Phone Rental Options: Desk and Conference Phones | |||
| Desk Phone | |||
| Conference Phone | |||
| Support | |||
| Email Support | 24/7 | 24/7 | 24/7 |
| Chat Support | 24/7 | 24/7 | 24/7 |
| Phone Support | 24/7 | 24/7 | 24/7 |
| Multi-Site Support Status Alerts | |||
| Professional Implementation | |||
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