| The Essentials |
|
|
|
| Unlimited Calling within the US/CA
|
|
|
|
| Free Local & Toll-Free Number
|
|
|
|
| Keep Your Current Number
|
|
|
|
| Toll-Free Minutes
|
1000 |
2500 |
10000 |
| HD Video & HD Voice
|
|
|
|
| Customizable Hold Music
|
|
|
|
| Unlimited Multi-Level Auto Attendant
|
|
|
|
| Professionally Recorded Message
|
0 |
1 |
3 |
| Dial by Name Directory
|
|
|
|
| Call Controls (Transfer, Hold, Mute, etc.)
|
|
|
|
| Call Continuity
|
|
|
|
| Simultaneous Ring
|
|
|
|
| Call Forwarding
|
|
|
|
| Call Waiting
|
|
|
|
| Call Queues
|
Add on |
Add on |
Add on |
| Do Not Disturb
|
|
|
|
| Unlimited Internet Fax
|
|
|
|
| Productivity |
|
|
|
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
|
100 Pops |
250 Pops |
Unlimited Pops |
| Voicemail to Text and Email Notifications
|
|
|
|
| Voicemail Transcription
|
|
|
|
| Team Presence
|
|
|
|
| Shared Line Appearance
|
|
|
|
| Busy Lamp Field
|
|
|
|
| Call Groups
|
|
|
|
| Mobility |
|
|
|
|
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Mac
|
|
|
|
|
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Windows
|
|
|
|
|
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for iOS
|
|
|
|
|
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Android
|
|
|
|
| Meetings |
|
|
|
| Unlimited Conference Calls
|
4 Participants |
40 Participants |
Unlimited Participants |
| Unlimited Video Calling (Peer-to-Peer)
|
|
|
|
| HD Video Calling
|
|
|
|
| Amazon Chime
|
|
|
|
| Team Collaboration & Messaging |
|
|
|
| Team Messaging and Collaboration
|
|
|
|
| Private Group Messaging
|
|
|
|
| Screen Sharing
|
|
|
|
| Unlimited Business SMS
|
|
|
|
| Analytics & Reports |
|
|
|
| Call History
|
|
|
|
| Call Log Reports
|
|
|
|
| Voice Analytics
|
|
|
|
| Administration |
|
|
|
| Admin Portal
|
|
|
|
| User Portal
|
|
|
|
| Dashboard
|
|
|
|
| Real-time System Status Alerts
|
|
|
|
| Call Recording
|
|
|
|
| Most Popular Integrations |
|
|
|
|
Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
|
|
|
|
|
Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
|
|
|
|
|
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
|
|
|
|
|
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
|
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
|
|
|
|
| Other Integrations |
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
|
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
|
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
|
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
|
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
|
|
|
|
|
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
|
|
|
|
|
Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
|
|
|
|
| Phones |
|
|
|
| Bring Your Own Device (BYOD)
|
|
|
|
| Phone Rental Options: Desk and Conference Phones
|
|
|
|
| Desk Phone
|
|
|
|
| Conference Phone
|
|
|
|
| Support |
|
|
|
| Email Support
|
24/7 |
24/7 |
24/7 |
| Chat Support
|
24/7 |
24/7 |
24/7 |
| Phone Support
|
24/7 |
24/7 |
24/7 |
| Multi-Site Support Status Alerts
|
|
|
|
| Professional Implementation
|
|
|
|
 |
Login
Most reliable network
| Watch Webinars 
