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The small business VoIP phone system. It just works.

Get the best calling features with Nextiva’s small business VoIP phone service.

Business phone app
Most reliable networkMost reliable network
Video & audio conferencingVideo & audio conferencing
U.S.News and World Report awards Nextiva Best Business Phone Services 2020
Mobile & desktop appMobile & desktop app
Chat & Screen SharingChat & screen sharing

Affordable for any business.

Your search for small business VoIP is over.

Essential

Starts at

$18.95
 
ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$30.95
$29.95
$25.95
$24.95
$28.95
$27.95
$23.95
$22.95
$26.95
$25.95
$21.95
$20.95
$25.95
$23.95
$19.95
$18.95
$23.95
$21.95
$18.95
$17.95

Per month / user
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Unlimited voice calling

Unlimited internet fax

Free local and toll-free numbers

24x7 customer support

Professional

Starts at

$22.95
 
PROFESSIONAL monthly agreement
PROFESSIONAL 12 mo. agreement
PROFESSIONAL 24 mo. agreement
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$35.95
$33.95
$30.95
$29.95
$33.95
$31.95
$28.95
$27.95
$31.95
$29.95
$26.95
$25.95
$29.95
$27.95
$24.95
$23.95
$27.95
$25.95
$22.95
$21.95

Per month / user
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All Essential features PLUS

Unlimited audio and video meetings

Business text messaging

Team collaboration tools

Voicemail to email & SMS

Enterprise

Starts at

$32.95
 
ENTERPRISE monthly agreement
ENTERPRISE 12 mo. agreement
ENTERPRISE 24 mo. agreement
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$45.95
$43.95
$40.95
$39.95
$43.95
$41.95
$38.95
$37.95
$41.95
$39.95
$36.95
$35.95
$39.95
$37.95
$34.95
$33.95
$37.95
$35.95
$32.95
$31.95

Per month / user
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All Professional features PLUS

Call recording & voice analytics

Audio/video conference recording

Microsoft and Salesforce integrations

Single sign-on management

All the features you need and more.

Get advanced features with your small business VoIP.

Work from anywhere

Nextiva App

Get the Nextiva desktop app or Android / iOS app on your mobile device. Your call center is ready to go with a fast internet connection.

Keep in Contact

Text messaging

Send texts from your WiFi-enabled mobile phone or desktop VoIP system. Get unlimited texting to and from your business phone number.

Self Direct Calls

Auto attendant

Let Nextiva’s auto attendant feature streamline your call routing. Also apply automatic call forwarding to your office phone.

Keep up with Calls

Voicemail to email

Now it’s easy to listen to voicemails from your email account. Listen to call recordings on your mobile app, laptop, or desktop.

Catch every Call

Call queuing

Route phone calls to the right customer support rep with Nextiva’s phone solution. Instantly turn on call waiting, voicemail, and call forwarding for incoming calls.

The Total Package

Unlimited calling

Unlimited calling, music on hold, faxing, toll-free numbers, analytics, and more with your feature-rich cloud phone. On-premise PBX and landlines just can’t keep up!

Nextiva App Collaboration and Video Small business text messaging Small business auto attendant Voicemail to email Small business call queuing Unlimited calling for small business

The most trusted and successful brands use Nextiva.

Conan logo
Taco Bell logo
Stanley Steemer logo
Buffalo Bills logo
Ashley Furniture logo
Nothing Bundt Cakes logo

Why choose Nextiva for small business VoIP?

Scalability icon
Scalable

New faces on your customer support team? Simply add more virtual phone lines! Can’t do that with your private branch exchange and PSTN, can you?

Reliability icon
Reliable

Always stay connected with our highly redundant network. We’re proud to be a service provider with 99.999% uptime, 24/7.

Affordable small business VoIP icon
Surprisingly affordable

Slash your current business phone bill by ~60%. The best virtual phone features can now be yours.

Hosted PBX
Hosted PBX

Make calls and manage your phone system from anywhere. Goodbye, landlines. Hello, productivity!

Amazing service icon
Amazing Service

Receive the best support from our 100% in-house team. Your business needs are our top priority.

Honest pricing icon
Honest pricing

Choose from VoIP service starting at just $20/mo per user. Now, that’s unified communications on a budget.


10 reasons why Nextiva is an award-winning small business VoIP solution.

As one of America’s most trusted small business VoIP providers, Nextiva has been delivering Amazing Service® since 2006. We take pride in our high-quality, feature-rich internet phone service for small businesses. Most small businesses save around 60% on their phone bill when switching to Nextiva’s business VoIP service.

1. Saves you money
Customers of Nextiva’s small business VoIP phone service typically experience savings of up to 60% on their monthly phone bill.
2. Secure network
A scalable network developed by over 1,500 engineers powers Nextiva business VoIP phone service. We promise top quality, security, and reliability.
3. Designed for all industries
There’s something for everyone. Our small business VoIP features benefit all industries, including insurance, hospitality, consulting firms, real estate, education, health care, and more!
4. Innovation
We are always innovating and improving our VoIP phone service. Your small business will always have the latest and greatest in business VoIP technology and phone systems.
5. Amazing Service
We are committed to delivering Amazing Service to your small business, at every point of contact you make with Nextiva. This is our brand promise.
6. Mobile friendly
Run your small business anywhere with the Nextiva app. Seamlessly text message your customers and team members right from your smartphone. Feel the power of business VoIP right at your fingertips.
7. HD quality VoIP
Experience crystal-clear HD voice quality with Nextiva’s small business VoIP phone service. You’ll never have to worry about poor call quality ever again.
8. Powerful features
Get enterprise-grade business VoIP features without the hefty price tag. Auto-attendant, business text messaging, caller ID, voicemail to text, CRM integration, and much more.
9. Easy to use
Our business VoIP phones are so easy to use, you’ll be up and running within minutes. You don’t need to be a tech wizard or have an IT department to get the most out of your phone system. Nextiva was designed for non-technical small business owners.
10. Honest pricing
Our customers know what they’re paying for. No contracts required, no hidden fees. You can cancel your service at any time, hassle-free.

Have questions about our small business VoIP?

How do I set up a business VoIP system?

Setting up a business phone system with VoIP is easy with Nextiva. After you sign up, you can begin calling with an app you download to your computer or cell phone. From there, you can customize business features, such as call forwarding and auto attendants, from a simple online portal.

VoIP works perfectly on almost every broadband connection like cable, DSL, and fiber. You can complete a free VoIP speed test to confirm you have enough bandwidth.

If you purchase desk phones from Nextiva, all you need to do is plug them in, and you're done. No technical skills are necessary to enjoy your small business phone system.

Can I use my existing phone numbers?

Yes, you can transfer your existing business phone numbers through the process known as porting.

VoIP phone systems accept any phone number you own, including local numbers, cell phones, and toll-free phone numbers.

Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.

What's the different between landlines and VoIP?

VoIP completes calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or using bulky phone equipment.

A VoIP phone system offers many advanced features such as a mobile app, video conferencing, and voicemail-to-email delivery, and more.

Read more about the advantages VoIP has over traditional landlines.

What desk phones can I use with VoIP?

You have many options for desk phones with Voice over Internet Protocol (VoIP). This type of business phone service adopts a set of open standards for maximum interoperability.

Analog phones work differently than VoIP ones, so you should plan to upgrade them. In the era of working from home, you might not even need desk phones, but they make for an optimal calling experience.

Nextiva sells and leases hardware from all the trusted brands in the industry like Poly, Cisco, Panasonic, and V-Tech. Get friendly support, competitive prices, and no hassle when you get VoIP phones from us.

If you bring your own device (BYOD), ask your VoIP provider if they support its call management functionality like transferring calls, directories, and voicemail notifications.

Which VoIP features do I need?

When looking into a small business phone system, you should focus on the functionality it provides. Since VoIP runs in the cloud, you have access to hundreds of features.

We recommend these features when looking into a business phone system:

  • Mobile and desktop apps
  • Video and audio conferencing
  • Customer caller ID
  • Multi-level auto attendant
  • Team collaboration
  • Local and toll-free numbers
  • Voicemail transcription
  • Call queuing
  • Call recording
  • Business text messaging (SMS)
  • Integrations with Microsoft and Salesforce

Be sure to check out our roundup of VoIP features that every business needs to know.

How much can small businesses save with VoIP?

Small businesses can save up to 65% by switching to VoIP phone service. This figure is based on cost savings on installation, monthly rates, and advanced features included.

Modern VoIP service providers like Nextiva save you even more with one-click conference calls, video meetings, and workflow automation. Collaborate with your team using one app, not several.

For a comparison of each business phone plan, visit our pricing page.


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Small business VoIP plan features

Close
  Essential Professional Enterprise
The Essentials
Unlimited Calling within the US/CA
Free Local & Toll-Free Number
Keep Your Current Number
Toll-Free Minutes 1000 2500 10000
HD Video & HD Voice
Customizable Hold Music
Unlimited Multi-Level Auto Attendant
Professionally Recorded Message 0 1 3
Dial by Name Directory
Call Controls (Transfer, Hold, Mute, etc.)
Call Continuity
Simultaneous Ring
Call Forwarding
Call Waiting
Call Queues Add on Add on Add on
Do Not Disturb
Unlimited Internet Fax
Productivity
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
100 Pops 250 Pops Unlimited Pops
The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification
This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
Team Presence
Shared Line Appearance
Busy Lamp Field
Call Groups
Mobility
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Mac
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Windows
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for iOS
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva App for Android
Meetings
Unlimited Conference Calls 4 Participants 40 Participants Unlimited Participants
Unlimited Video Calling (Peer-to-Peer)
HD Video Calling
Amazon Chime
Team Collaboration & Messaging
Team Messaging and Collaboration
Private Group Messaging
Screen Sharing
Unlimited Business SMS
Analytics & Reports
Call History
Call Log Reports
Voice Analytics
Administration
Admin Portal
User Portal
Dashboard
Real-time System Status Alerts
Call Recording
Most Popular Integrations
Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
Other Integrations
Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
Phones
Bring Your Own Device (BYOD)
Phone Rental Options: Desk and Conference Phones
Desk Phone
Conference Phone
Support
Email Support 24/7 24/7 24/7
Chat Support 24/7 24/7 24/7
Phone Support 24/7 24/7 24/7
Multi-Site Support Status Alerts
Professional Implementation
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