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The small business VoIP phone system. It just works.

Get unlimited calling and advanced features with Nextiva’s cloud-based VoIP service.

A small business VoIP phone system with mobile and desk phones.
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Advanced calling features. Small business prices.

Flexible pricing for small business VoIP.

Essential

Starts at $29.95 SAVE 27%

$21.95 Question mark icon
 
ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$30.95
$29.95
$25.95
$24.95
$28.95
$27.95
$23.95
$22.95
$26.95
$25.95
$21.95
$20.95
$25.95
$23.95
$19.95
$18.95
$23.95
$21.95
$18.95
$17.95
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
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Unlimited voice calling

Unlimited internet fax

Free local and toll-free numbers

24x7 customer support

Professional

Starts at $33.95 SAVE 24%

$25.95 Question mark icon
 
PROFESSIONAL monthly agreement
PROFESSIONAL 12 mo. agreement
PROFESSIONAL 24 mo. agreement
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$35.95
$33.95
$30.95
$29.95
$33.95
$31.95
$28.95
$27.95
$31.95
$29.95
$26.95
$25.95
$29.95
$27.95
$24.95
$23.95
$27.95
$25.95
$22.95
$21.95
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

All Essential features PLUS

Unlimited audio and video meetings

Business text messaging

Team collaboration tools

Voicemail to email & SMS

Enterprise

Starts at $43.95 SAVE 18%

$35.95 Question mark icon
 
ENTERPRISE monthly agreement
ENTERPRISE 12 mo. agreement
ENTERPRISE 24 mo. agreement
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$45.95
$43.95
$40.95
$39.95
$43.95
$41.95
$38.95
$37.95
$41.95
$39.95
$36.95
$35.95
$39.95
$37.95
$34.95
$33.95
$37.95
$35.95
$32.95
$31.95
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

All Professional features PLUS

Call recording & voice analytics

Audio/video conference recording

Microsoft and Salesforce integrations

Single sign-on management

COMPARISON

Compare small business VoIP providers

Validated by more than 2,900 reviews on GetVoIP.
Nextiva is the best choice for business phone service.

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Nextiva is recommended by 92% customers. Rated by 3000+ customers.

Make the move to a communication platform you can count on.

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Top calling features your business needs.

Get advanced features with your business VoIP service.

Work from anywhere

NextivaONE App

Stay connected to your business communications system with the Nextiva desktop app and mobile app. Install it on all your mobile devices (iOS and Android).

Enjoy unlimited calling and team messaging on the go from the leading small business VoIP service provider.

REAL-TIME MESSAGING

Text messaging

Send and receive text messages (SMS) from your business phone system. Follow-up from your business phone lines.

Business owners can swap text messages with prospects and customers without third-party add-ons.

AUTOMATIC CALL ROUTING

Auto attendant

Professionally answer inbound phone calls with a virtual receptionist. Provide a helpful menu of options for callers to choose. Set it up for your business phone system in less than three minutes.

Nextiva’s auto attendant manages call routing, including automatic call forwarding if you're unavailable.

VOICEMAIL TRANSCRIPTION

Voicemail to email

Read and listen to voicemails from your email. Our cloud-based business phone system will send you a visual voicemail transcript so you can reply faster.

These voicemail transcriptions are incredibly accurate due to AI-powered technology. You can even get them via text message if you prefer.

HANDLE INCOMING CALLS

Call queues

Answer more incoming calls, play announcements, and optimize call routing. This professional VoIP feature lets you provide better customer support when you get busy.

If wait times get long, you can direct callers to a voicemail or answering service, or offer a callback option.

UNIFIED COMMUNICATIONS SYSTEM

Unlimited calling

Take advantage of the best VoIP has to offer, including unlimited calling, HD call quality, CRM integrations, toll-free numbers, video meetings, and more.

You get enterprise-grade phone features for a small business price. On-premise PBXs and traditional phone lines can’t beat Nextiva.

NextivaONE App Collaboration and Video Small business text messaging Small business auto attendant Voicemail to email Small business call queuing Unlimited calling for small business

Why choose Nextiva for small business VoIP?

Scalability icon
Instant scalability

Nextiva delivers the best VoIP solutions for your team. Adding a new location? Working from home? Add business phone numbers, update call flows, and toggle advanced features instantly.

Reliability icon
Superior uptime

Stay connected with our highly redundant network. We’re proud to be a VoIP service provider with 99.999% uptime. We connected over 1 billion voice calls — we can handle yours.

Affordable small business VoIP icon
Surprisingly affordable

Slash phone service costs by over 60% vs. traditional phone lines. Professional calling features and international calling can be yours for much less. Maximize your savings with annual pricing.

Hosted PBX
Cloud-based PBX

Nextiva’s cloud PBX boosts productivity. Manage your business VoIP service remotely. Set up employees, see voice calls in real time, and assign business phone numbers. Your traditional phone PBX is history.

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Amazing Service

Get real customer support from our knowledgeable team. Reach out 24/7 if you want a second opinion or tips to manage your business phone system. Your business needs are our top priority.

Honest pricing icon
Flexible pricing

Get the most value from your business VoIP provider with pricing to fit your budget. Don’t use call recording or Microsoft Teams? Our Essential price plan starts at $18.95 per user monthly. Unified communications for less. No surprises.


Business phone system comparison

Business VoIP vs. traditional phones

How does a cloud-based communication system fare against analog phone lines?

Business VoIP

Feature

Traditional Phone Lines

Truly unlimited nationwide calling throughout the U.S., Canada, and Mexico.

Unlimited calling

Limited per area code or region

Pennies per minute

International calling

Dollars per minute

VoIP calls are in high-definition (HD) audio quality

Call quality

Standard definition, prone to interference

Read voicemail transcripts in your email

Visual voicemail

Not available

Numerous integrations with business apps (CRM, email, contact centers, etc.)

App integrations

Not available

Cloud-based call recording available upon request

Call recording

Not available, add'l equipment needed

Easy, user-friendly call flows for call routing

Auto attendants

Not available, add'l equipment needed

Mobile phone and desktop apps (softphones) let employees exchange chat messages

Team messaging

Not available, third-party service needed

Send and receive SMS text messages from your business phone number

Business text messaging

Not available, third-party service needed

Get one toll-free phone number included with Nextiva

Toll-free number

Pay extra to reserve a toll-free number

Many communication features across devices and locations included in a single communications system (UCaaS)

Unified communications

Not available, add'l equipment needed

Set up a team to handle customer support or sales calls easily with full call center capabilities

Contact center functionality

Not available, add'l equipment needed

None, but many enjoy using VoIP phones

Required equipment

Analog phones, PBX systems, and wiring.

Approximately $30 per line plus taxes and fees.

Monthly price

Approximately $40 per line plus taxes and fees.

$0 — Excluding optional VoIP phones and headsets.

Installation costs

Approximately $100 per line — Not including extra PBX equipment

Get the best choice in business communications

Nextiva is more than a VoIP provider. It’s your partner as you scale and your business needs change. Your team's communication and collaboration needs are covered with NextivaONE. And it only gets better with new functionality each month. Traditional landlines simply can’t do that.


What to look for in a small business VoIP phone system

But first, is VoIP worth it?

Yes, businesses often lower their communications costs by 30–70%, in addition to other productivity improvements. A business VoIP system is the foundation for supporting and scaling company growth with its low-cost and advanced features.

It’s time to break away from the traditional landline and get VoIP solutions for small businesses. A VoIP business phone makes life significantly more convenient since the same internet connection you already have. You will no longer be tethered to a desk in the office – you can take calls from the road or home. Signing up for a VoIP phone service designed specifically with small businesses in mind will also save your company money in the long run.

Additional savings happens from no longer needing costly PBX equipment, maintenance, and international calling. Nextiva provides unlimited calling between the U.S., Canada, and Mexico. And when dialing other countries, international pricing is as low as one penny per minute.

Popular business phone features

Choosing the right small business VoIP phone system can be a daunting task with so many options out there, but rest assured, Nextiva can provide everything you need in a VoIP business phone, with some unique features not available anywhere else in the market, such as:

  • Auto attendants: Automatically direct incoming calls to the correct department or employee. These virtual receptionists are easily adjusted based on business hours or holidays.
  • Call analytics: Dig into your VoIP phone system's inbound and outbound trends. Nextiva call analytics tracks individual agents and overall call center performance with detailed reports. IT admins love its simple management features.
  • Call Pop: See pertinent details for incoming calls, including past interactions and customer sentiment. This screen pop functionality enables your team to deliver more personalized customer support.
  • Voicemail transcription: Time is money. Read transcribed voicemails through email or text messages and respond to them quicker. No more slogging through old voicemail messages.

These professional calling features are available to you now for far less than the local landline phones. Nextiva now goes way beyond voice and is truly an all-in-one software. Nextiva succeeds where alternatives like Ooma Office, RingCentral, Vonage, and Dialpad fall behind because of the additional features provided by our software.

Our signature feature – threaded conversations – keeps all contact with customers in one place. You will never lose track of past interactions because this feature lets you view phone transcripts and call recordings, text messages, customer support scores, and more, all in a single thread.

Read more

See why 100,000+ small businesses choose Nextiva for VoIP phone service.

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Got questions about using small business VoIP?

Setting up a VoIP phone system is easy with Nextiva. After you sign up, you can begin calling with a desktop app or download one for your cell phone (iOS & Android). From there, you can customize business calling features like call forwarding and auto attendants from a simple online portal.

Business VoIP services function perfectly on every broadband internet connection, like cable, DSL, and fiber. You can even use a strong Wi-Fi connection if you want wireless connectivity. Complete a free VoIP speed test to confirm you have enough bandwidth.

If you purchased desk phones from Nextiva, all you need to do is plug them in, and you’re done. No technical skills are necessary to enjoy your small business phone system.

Voice over Internet Protocol, or VoIP, connects calls using an internet connection instead of the traditional phone system. The most significant difference is that you can work anywhere without running wires or using bulky phone equipment.

A business VoIP solution offers enterprise-grade advanced features, such as a mobile app, video conferencing, call recording, voicemail-to-email, and more.

Be sure to check out the advantages VoIP has over traditional landlines.

Yes, you can use any phone number with Nextiva’s VoIP solution. The process of transferring business phone numbers is known as porting. You can port landline, toll-free, cell phone, virtual, and VoIP numbers.

Nextiva provides this service at no charge with every account. We’ll guide you through every step to ensure you transfer your number successfully.

This short video discusses adding your phone numbers to the Nextiva unified communications system.

And when you need new business phone numbers, you can choose them during account setup. In addition, each VoIP calling plan includes a toll-free phone number at no charge.

You have many options for VoIP desk phones. This type of cloud-based phone service adopts open standards for maximum interoperability.

Analog phones work differently than VoIP ones, so you should upgrade them. In the era of working from home, you might not even need desk phones, but they make for an optimal calling experience. The tactile dialpad makes it intuitive to reach other extensions on demand.

Nextiva sells and leases hardware from all the trusted brands in the industry, like Poly, Cisco, Panasonic, and V-Tech. As a result, businesses get friendly support, competitive prices, and no hassle when they get VoIP phones from us.

If you bring your own device (BYOD), ask your VoIP provider if they support its call management functionality, like transferring calls, directories, and voicemail notifications.

When looking into a small business phone system, you should focus on its functionality. Since VoIP runs in the cloud, you have access to hundreds of features.

We recommend these features when looking into a business phone system:

  • Mobile and desktop apps
  • Audio and video conferencing
  • Customer caller ID
  • Multi-level auto attendant
  • Team messaging
  • Local and toll-free numbers
  • Voicemail transcription
  • Call queues
  • Call recording
  • Business text messaging (SMS)
  • Integrations with Microsoft and Salesforce

Be sure to check out our roundup of VoIP features that every business owner needs to know.

Businesses can save up to 65% by switching to VoIP phone service. This figure is based on cost savings on installation, monthly rates, and advanced features included.

Modern VoIP service providers like Nextiva save you even more with one-click conference calls, video meetings, and workflow automation. Collaborate with your team using one app, not several.

Traditional phone companies can’t beat Nextiva, arguably the best VoIP provider for businesses. For a comparison of each business phone plan, visit our pricing page.

Small business VoIP plan features

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  Essential Professional Enterprise
The Essentials
Unlimited Calling within the US/CA
Free Local & Toll-Free Number
Keep Your Current Number
Toll-Free Minutes 1000 2500 10000
HD Video & HD Voice
Customizable Hold Music
Unlimited Multi-Level Auto Attendant
Professionally Recorded Message 0 1 3
Dial by Name Directory
Call Controls (Transfer, Hold, Mute, etc.)
Call Continuity
Simultaneous Ring
Call Forwarding
Call Waiting
Call Queues Add on Add on Add on
Do Not Disturb
Unlimited Internet Fax
Productivity
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
100 Pops 250 Pops Unlimited Pops
The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification
This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
Team Presence
Shared Line Appearance
Busy Lamp Field
Call Groups
Mobility
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for Mac
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for Windows
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for iOS
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for Android
Meetings
Unlimited Conference Calls 4 Participants 40 Participants Unlimited Participants
Unlimited Video Calling (Peer-to-Peer)
HD Video Calling
Amazon Chime
Team Collaboration & Messaging
Team Messaging and Collaboration
Private Group Messaging
Screen Sharing
Analytics & Reports
Call History
Call Log Reports
Voice Analytics
Administration
Admin Portal
User Portal
Dashboard
Real-time System Status Alerts
Call Recording
Most Popular Integrations
Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
Other Integrations
Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
Phones
Bring Your Own Device (BYOD)
Phone Rental Options: Desk and Conference Phones
Desk Phone
Conference Phone
Support
Email Support 24/7 24/7 24/7
Chat Support 24/7 24/7 24/7
Phone Support 24/7 24/7 24/7
Multi-Site Support Status Alerts
Professional Implementation
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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
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