Customer Stories

From local businesses to global brands, over 1 million users trust Nextiva

Texas Roadhouse
Toyota
Wells Fargo
HCA Healthcare
Chick-fil-A
Amazon
UPS
Domino's
Prudential
RE/MAX
YMCA
San Antonio Spurs
Taco Bell
KFC
Hyundai
IKEA
Texas Roadhouse
Toyota
Wells Fargo
HCA Healthcare
Chick-fil-A
Amazon
UPS
Domino's
Prudential
RE/MAX
YMCA
San Antonio Spurs
Taco Bell
KFC
Hyundai
IKEA

All customer stories

Financial Services Mid-Market

Cedar Financial Streamlines Operations and Boosts Productivity by 471% with Nextiva

Cedar Financial
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Outsourcing Mid-Market
Emergia

Emergia Case Study: Boosting Voice Channel Efficiency by 154% with Nextiva

Emergia
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Financial Services Mid-Market

How NEBA Improved Answer Rates by 20% with Nextiva Contact Center

NEBA
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Logistics Mid-Market

Faro Logistics Leverages Nextiva to Maintain Critical Airline Partnerships and Enhance Customer Service

Faro Logistics
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Automotive Mid-Market
Lotus of Dallas

Dealership achieves 90% increase in reliability, enhancing its customer experiences

Lotus of Dallas
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Nonprofit Mid-Market

OES revolutionizes Telethons with Nextiva’s Unified Customer Experience Management Platform

Operation Enfant Soleil
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Nextiva
Nextiva's customer support team runs on Nextiva Contact Center.

Nextiva’s Successful Transition to Nextiva Contact Center

Nextiva
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Healthcare Mid-Market
OnTrak health uses Nextiva to modernize its healthcare-focused contact center.

Modernized Patient Care For An Innovative Healthcare Company

Ontrak Health
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Outsourcing Enterprise
Sequential Technology uses Nextiva Contact Center to create a seamless customer experience.

Transforming An Outsourcing Leader With AI

Sequential Technology
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Hospitality Mid-Market

Slice of Innovation: Transforming Customer Experience

Lou Malnati’s
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Outsourcing Mid-Market
Charter Global

Building a World-Class Calling Experience for a Leading IT Services Provider

Charter Global
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Retail Enterprise
IKEA

Building A Consistent Brand Experience For A Retail Giant

IKEA
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Logistics Enterprise
DHL Logo

Intelligent Brand Management For A Global Logistics Leader

DHL
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Manufacturing Enterprise

Improving Customer Response Time By 98% With Nextiva’s Brand Management Suite

HYUNDAI
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Sports Enterprise
The San Antonio Spurs Partner with Nextiva

A Slam-Dunk Partnership – Bringing Enhanced Communication to San Antonio’s Finest

San Antonio Spurs
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Media Enterprise
Tata Play remote

How Tata Play Reduced Customer Resolution Costs By 40% With Nextiva

Tata Play
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Retail Mid-Market
Rack Attack

How Rack Attack is Driving Customer Service Excellence with Nextiva

Rack Attack
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Sports Mid-Market

How Phoenix Rising Is Scoring Big with Nextiva

Phoenix Rising
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Manufacturing Small Business
Canyon Coolers

How Canyon Coolers Navigates Extreme Business Growth with Nextiva

Canyon Coolers
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Outsourcing Mid-Market
FTS
FTS Business Process Outsourcing

Learn how a smaller BPO found new efficiencies using Nextiva: FTS

FTS
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Outsourcing Mid-Market
Snap Marketing

Successful cloud migration for a marketing BPO: Snap Marketing

Snap Marketing
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Telecommunications Enterprise

Digital transformation for a nationwide service provider: TS Solutions

TS Solutions (TSS)
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Media Mid-Market

How WorldLink Improved Their CSAT Score to 78% With Nextiva Social & Reputation Management

WorldLink
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Retail Enterprise
Tablez

Achieving 95% customer satisfaction with Nextiva Social Media & Reputation Management

Tablez
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Real Estate Enterprise

How DAMAC Resolves 4500 Tickets Per Month With Nextiva Social & Reputation Management

DAMAC Properties
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Retail Enterprise
Believe, Ltd.

How Believe Improved Their Support Response Rate By 40% With Nextiva

Believe, Ltd.
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Hospitality Mid-Market

Labrada Distributors

Labrada Distributors
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Healthcare Mid-Market

Heaton Eye Associates

Heaton Eye Associates
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Retail Small Business

C. Crane Radio

C. Crane Radio
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Financial Services Mid-Market

Benefit Harbor moves to the cloud by hiring comms techies

Benefit Harbor
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Financial Services Enterprise

Helping Simmons Bank transform 240 locations from on-premise to the cloud

Simmons Bank
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Retail
How one FinTech company builds a safe banking environment for customers

How one FinTech company builds a safe banking environment for customers

How one FinTech company builds a safe banking environment for customers
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Healthcare
Mountains Community Hospital

Mountains Community Hospital

Mountains Community Hospital
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Manufacturing Mid-Market
Titan Solar Power

How Titan Solar Power Used Nextiva to Grow Headcount by 450% Over 2 Years

Titan Solar Power
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Integration Works

Helping Integration Works Equip Small Businesses with Connected Communications

Integration Works
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Avit

How AVIT Grew Annual Revenue 78% with Nextiva

Avit
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Nonprofit Mid-Market
Orange County Rescue Mission

Helping Orange County Rescue Mission Serve the Needs of At-Risk Citizens

Orange County Rescue Mission
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Franklin Street Achieves 30% Annual Revenue Growth with Nextiva

Franklin Street Achieves 30% Annual Revenue Growth with Nextiva

Franklin Street Achieves 30% Annual Revenue Growth with Nextiva
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Retail
Tricoci

Managing business communications across 1,300 employees

Tricoci
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Reliance Partners

Unleash Your Potential for Massive Growth

Reliance Partners
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veterans home care

Helping Veterans Get the Care they Need with Leading Business Communications

veterans home care
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Logistics Mid-Market

How Steam Logistics Achieved 200% Revenue Growth

Steam Logistics
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Retail Enterprise
Off Road Scooters

Selling high-end scooters with the best customer support

Phat Scooters
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Nonprofit Mid-Market
ReadyCLT

Charlotte LGBT Chamber of Commerce

ReadyCLT
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Retail

Nothing Bundt Cakes Delights Customers, Activates Franchisees

Nothing Bundt Cakes Delights Customers, Activates Franchisees
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Stanley Steemer Increased Customer Experience with a Scalable Phone System

Stanley Steemer Increased Customer Experience with a Scalable Phone System
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Deliver a Winning Client Experience Every Time

Deliver a Winning Client Experience Every Time

Deliver a Winning Client Experience Every Time
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Offer a High-End Customer Experience for Your Personalized Home Services

Offer a High-End Customer Experience for Your Personalized Home Services

Offer a High-End Customer Experience for Your Personalized Home Services
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Media Mid-Market
Faith-Based Broadcaster Serves Listeners with Reliable Phone System

Faith-Based Broadcaster Serves Listeners with Reliable Phone System

Faith-Based Broadcaster Serves Listeners with Reliable Phone System
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One Platform Empowers Employees to Support Customers at Every Stage

One Platform Empowers Employees to Support Customers at Every Stage

One Platform Empowers Employees to Support Customers at Every Stage
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Give Staff the Autonomy They Need to Close More Deals and Wow Customers

Give Staff the Autonomy They Need to Close More Deals and Wow Customers

Give Staff the Autonomy They Need to Close More Deals and Wow Customers
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Retail

Strengthen Sales and Deliver an A+ Customer Experience at Scale

DirectBuy
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Media Mid-Market
Gain the Competitive Edge in a Cut-Throat Industry

Gain the Competitive Edge in a Cut-Throat Industry

Gain the Competitive Edge in a Cut-Throat Industry
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Powerful Phone System Helps Aqua-Tots Focus on Water Safety

Powerful Phone System Helps Aqua-Tots Focus on Water Safety

Powerful Phone System Helps Aqua-Tots Focus on Water Safety
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Hospitality
One Platform to Elevate Expectations for Higher Learning

One Platform to Elevate Expectations for Higher Learning

One Platform to Elevate Expectations for Higher Learning
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Nonprofit Mid-Market
One Communication Solution to Elevate Arizona’s Economic Development

One Communication Solution to Elevate Arizona’s Economic Development

One Communication Solution to Elevate Arizona’s Economic Development
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Satisfy Customers and Coach Your Distributed Team Using One Platform

Satisfy Customers and Coach Your Distributed Team Using One Platform

Satisfy Customers and Coach Your Distributed Team Using One Platform
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Education Mid-Market

Fix Customer’s Financial Woes & Maximize Staff Time

Consumer Education Services Inc.
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Media Mid-Market
Create a Seamless Experience When You Offer Many Community Services

Create a Seamless Experience When You Offer Many Community Services

Create a Seamless Experience When You Offer Many Community Services
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Media Enterprise

Entertain Millions Around the World with VoIP Platform

Conan
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Healthcare
Providing a Human Touch to the Healthcare Industry

Providing a Human Touch to the Healthcare Industry

Providing a Human Touch to the Healthcare Industry
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Retail
Dealership Uses VoIP to Get People in the Driver’s Seat

Dealership Uses VoIP to Get People in the Driver’s Seat

Dealership Uses VoIP to Get People in the Driver’s Seat
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Healthcare
Ed De La Torre

Stay in Touch When Patients Need Your Expertise Most

Ed De La Torre
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Counsel Clients with Personalized Legal Guidance

Counsel Clients with Personalized Legal Guidance

Counsel Clients with Personalized Legal Guidance
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Retail
Helping Thousands Travel the Open Road Confidently

Helping Thousands Travel the Open Road Confidently

Helping Thousands Travel the Open Road Confidently
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Healthcare
Upgrade Capabilities With Existing Telecom Solutions

Upgrade Capabilities With Existing Telecom Solutions

Upgrade Capabilities With Existing Telecom Solutions
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Reach More Clients & Elevate Customer Satisfication of Your Insurance Agency

Reach More Clients & Elevate Customer Satisfication of Your Insurance Agency

Reach More Clients & Elevate Customer Satisfication of Your Insurance Agency
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Education Mid-Market

Add New Capabilities & Stretch Every Dollar Further

Jersey College School of Nursing
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Nonprofit Small Business
Make a Bigger Impact with Clear Communication

Make a Bigger Impact with Clear Communication

Make a Bigger Impact with Clear Communication
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Media Mid-Market
Gain an Advantage in a Competitive Market

Gain an Advantage in a Competitive Market

Gain an Advantage in a Competitive Market
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Education Mid-Market

Advocate for Teachers with Better Communications

North Orange County United Teachers
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Investing in Entrepreneurs at the Speed of Business

Investing in Entrepreneurs at the Speed of Business

Investing in Entrepreneurs at the Speed of Business
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Hospitality
Take Your Communications to the Next Level

Take Your Communications to the Next Level

Take Your Communications to the Next Level
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Making Travel for Our Furry Friends & Owners Less Stressful

Making Travel for Our Furry Friends & Owners Less Stressful

Making Travel for Our Furry Friends & Owners Less Stressful
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Hospitality
Help Vacationers Relax & Stay Connected

Help Vacationers Relax & Stay Connected

Help Vacationers Relax & Stay Connected
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Hospitality Mid-Market
Provide an Unforgettable Experience

Provide an Unforgettable Experience

Provide an Unforgettable Experience
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Manufacturing
Shelby American Goes Full-Throttle with Nextiva’s Platform
A man talking on the phone

Shelby American Goes Full-Throttle with Nextiva’s Platform

Shelby American Goes Full-Throttle with Nextiva’s Platform
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Everything Needed to Grow Your Insurance Business

Everything Needed to Grow Your Insurance Business

Everything Needed to Grow Your Insurance Business
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Manufacturing
Heavy-Duty Platform Designed to Handle Thousands of Calls

Heavy-Duty Platform Designed to Handle Thousands of Calls

Heavy-Duty Platform Designed to Handle Thousands of Calls
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Hospitality Enterprise
Distinguish Yourself with a Premium Experience

Distinguish Yourself with a Premium Experience

Distinguish Yourself with a Premium Experience
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Media
Accelerate Revenue Growth

Accelerate Revenue Growth

Accelerate Revenue Growth
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